More iPhone 8 Batteries Swelling, Apple Investigating

Several cases have been reported of iPhone 8 units bursting open after having battery problems.

Credit: iFeng

(Image credit: iFeng)

Specifically, devices in at least six countries have been reported to have split when batteries reportedly swelled enough to separate the scren from the rest of the chassis. While there are no reports of injury or fire, Apple says it is investigating.

A woman in Taiwan claimed that she was harging the iPhone 8 when it suddenly burst open. A similar scenario played out in Japan, when a user said the iPhone 8 Plus opened and caused the device's screen to separate from the assembly, revealing the internal components. Both handsets were returned and are now with Apple for investigation, according to MacRumors.

In a statement to MacRumors, Apple said that that it's "aware" of the problem and is "looking into it." The company didn't say anything beyond that.

MORE: 5 Reasons I'm Skipping the iPhone 8 for the iPhone X

After Samsung's troubles last year with the Galaxy Note 7 that ultimately forced the company to recall its handset, anxieties are high over possible battery problems.

CNET and Reuters have both issued further reports about swelling batteries splitting iPhones, with incidents in at least five different countries. However, there are no reports of battery fires or injury. Apple hasn't confirmed how many devices are affected by the issue, but is looking into it.

"Swelling is rare for a new battery so that must mean there is something wrong with these batteries," Lynette Luna, principal analyst for consumer service platforms and devices told Tom's Guide. Most swelling happens because of user error, like using a different charger than what comes with the phone and overcharging with an unapproved charger." 

It appears from the reports that the iPhone is coming apart due to its battery swelling to an abnormal level and ultimately causing enough pressure to separate the screen from the chassis. It's unclear why that might happen, though those who were affected by the problem weren't injured.

"I’d say it’s too early to indicate this is a widespread problem," said Luna. "It could be a random event, especially since there are just six reported cases so far globally.

It's not uncommon for devices as popular as the iPhone to periodically have some isolated problems. Look for Apple to closely investigate the matter and find out if there's even a problem to worry about.

Don Reisinger is CEO and founder of D2 Tech Agency. A communications strategist, consultant, and copywriter, Don has also written for many leading technology and business publications including CNET, Fortune Magazine, The New York Times, Forbes, Computerworld, Digital Trends, TechCrunch and Slashgear. He has also written for Tom's Guide for many years, contributing hundreds of articles on everything from phones to games to streaming and smart home.

  • dcwofford
    I had this happen to the iPhone 5 I had before my current 5e. took three years for the top to pop off and the damn thing worked like a charm in spite of the damage. All I had to do is force it back down with my fingers. I finally decided I should upgrade. But if this new 5e is as good a device as my old little iPhone tank, I will be happy!
  • darsman
    So how much money does Apple put in your and the rest of the media's pockets that you can't be straight up with people about this?

    This is a tech site and you exactly how dangerous swelling batteries are, and Lithium Ion no less! When Samsung had the battery incident, all the media went ballistic over it right from the get go, even though Apple had also had battery's that had exploded in their phones as well. it was all focused on Samsung.

    Swollen and swelling batteries, during and after charging can over heat, explode and leak. These phones are also coming apart, which is a hazard in itself which can lead to electrical damage, glass injury from shattered screens.

    If this was any other company other than Apple (and a couple others) you would not be down playing the dangers involved here but rather warning people straight away with a big headline such as "here we go again" .
    Rather you give Apple a big hug and tell people its not big deal, popular devices sometimes have problems, there is nothing to worry about unless Apple says there is. What a joke.
    People need to realize that money moves the media in both directions and its just amazing how controlled your reporting perspective is when certain company's are involved over others, even at the expense of people's safety.