Apple Intelligence will make a major change to notifications — after serious complaints about misinformation

Apple Intelligence logo on iPhone with Apple logo in background
(Image credit: Shutterstock)

Apple is updating Apple Intelligence after its "smart notifications" feature started spreading misinformation by combining news stories or hallucinating details.

A formal complaint by the BBC in December highlighted news alerts, branded with the BBC logo presenting false information as fact. Among them was one claiming Luigi Mangione, the man accused of killing UnitedHealthcare CEO Brian Thompson, had shot himself. Mangione is currently alive.

Article continues below

What went wrong?

Apple Intelligence logo for iOS 18.1

(Image credit: Tom's Guide)

Almost all Apple Intelligence features happen on-device using a relatively small language model. While AI tools like ChatGPT and Gemini have largely tackled the hallucination problem, this is still an issue for some smaller models.

Apple's smart summaries condense the content of notifications, whether from your email, a website or the News App, to provide a clearer overview. This can result in funny, tragic or worrying results.

For Apple News notifications it looks at the headline and body of the article to generate a short summary. Issues tend to arise when it combines multiple stories into one summary, creating confusing or completely wrong headlines.

In future, Apple says the summaries will be more clearly flagged as AI generated.

More from Tom's Guide

Category
Brand
RAM
Storage Size
Screen Size
Colour
Condition
Storage Type
Minimum Price
Any Minimum Price
Maximum Price
Any Maximum Price
Showing 10 of 75 deals
Filters
Arrow
Show more
TOPICS
Ryan Morrison

As the former AI Editor for Tom's Guide, Ryan wielded his vast industry experience with a mix of skepticism and enthusiasm, unpacking the complexities of AI in a way that could almost make you forget about the impending robot takeover.
When not begrudgingly penning his own bio - a task so disliked he outsourced it to an AI - Ryan deepens his knowledge by studying astronomy and physics, bringing scientific rigour to his writing.