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Apple Announces HDD Replacements for MacBooks

- By - Source : Tom's Guide US

Apple has announced that it will replace failing hard drives in MacBooks purchased between 2006 and 2007.

If you own a black or white Macbook, purchased between 2006 and 2007 and have been experiencing hard drive problems, you're in luck; Apple is replacing failing hard drives on these machines, even if your warranty has run out.

Apple has determined that a very small percentage of hard drives used in MacBooks sold between May '06 and December '07 may fail under certain conditions. A page on the company's support site lists the affected models as white and black 13-inch Macbooks with 1.83HGz, 2GHz or 2.16GHz processors and 60GB, 80GB, 100GB, 120GB and 160GB hard drives.

If your MacBook exhibits a flashing question mark when you switch it on, you're advised to take your laptop to your local Apple store.

Click here for more.

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dman3k 02/18/2010 4:53 PM
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Ok, all these new articles on Apple and yet nothing on this:
http://brainstormtech.blogs.fortun [...] -supplier/

Apple fanbois are blind idiots.

megamanx00 02/18/2010 4:58 PM
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They figure why not, you paid so much for that crap there's still money left over for another hard drive a few years latter, that way you'll feel better about buying yet another shiny Mac for way too much money.

Railgun1369 02/18/2010 5:00 PM
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Heh...I just had to do some recovery on one of these. Hope they offer data recovery on these things.

foody 02/18/2010 5:01 PM
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Too easy.

zoemayne 02/18/2010 5:09 PM
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i guess cause hard drives are so cheap this is more of a marketing scheme

JohnnyLucky 02/18/2010 5:32 PM
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Well, at least it is not getting press coverage like Toyota.

cadder 02/18/2010 5:53 PM
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I wonder what brand those hard drives are? Apple has to buy hard drives from the major brands just like the rest of us do. Brand shouldn't matter but sometimes it does. OTOH I have 3 laptops and have never taken the time to determine what brand of drive is in any of them.

Apple does gain brownie points for fixing machines that are out of warranty.

Hard drives seem to be more reliable these days but somewhere around or before 2007 I remember hearing about lots of people with failed hard drives. Whether you own an Apple or other you should still backup your important data.

haunted one 02/18/2010 6:07 PM
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homrqt :
Apple is one name brand.. yet 40-60% of the articles here on Tomshardware are now Apple based, mostly ipad and rumor information. Toshiba, Dell, HP, Compaq, Gateway, Sony, IBM etc etc etc all provide less articles on Tom's combined, than Apple does alone.



That's because people here loving tearing apart Apple. To me, this is just a normal action a company takes when they discover that they've shipped faulty products. If it were Sony or Dell in the article, there would be little fuss. But since it's Apple, people are coming up with various conspiracy theories to explain the free replacements. *shrug*

I'm not an Apple fan myself and agree that their products are overpriced and dislike Apple for many reasons but this is just a simple matter- free replacements for faulty parts (the fault lying with the manufacturer).

Anonymous 02/18/2010 6:07 PM
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Just read that article dman posted above. Two things come to mind:

Police state threats and human rights violations in China? Perish the thought!

Yes, Foxconn makes Apple products. They also make products for Dell, HP, Motorola, Sony, Palm, and God-knows how many other companies. There are a lot of trade secrets from many different companies at Foxconn that could cost them big if they leaked.

I know the people who post here have a real hard-on for Apple-bashing, but how about at least bashing them for something they're actually responsible for?

Abrahm 02/18/2010 6:08 PM
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Failing hard drives? What new features will Jobs come up with next? Thank god that Macs don't have the same problems that real computers have!

Computer_Lots 02/18/2010 6:20 PM
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Apple doesn't make the hard drives. Which ones are failing???
Seagate, WD, Toshiba, Samsung, Fujitsu (if they still make these)???

I want to know what laptop drives to stay away from for the near future.

rantoc 02/18/2010 6:24 PM
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Quote :Apple is one name brand.. yet 40-60% of the articles here on Tomshardware are now Apple based, mostly ipad and rumor information. Toshiba, Dell, HP, Compaq, Gateway, Sony, IBM etc etc etc all provide less articles on Tom's combined, than Apple does alone.


Agreed, either Tomshardware mother company have struck a deal with Apple or its reporters are way to biased or lack the skill to find better things to write about. Either way it have become more of a iTomsHardware lately, main reason this isn't my first pick anymore to get good reviews etc - It feels more like a marketing machine than a independent news/review site...

dman3k 02/18/2010 6:29 PM
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dannynoarms :
Just read that article dman posted above. Two things come to mind:Police state threats and human rights violations in China? Perish the thought!Yes, Foxconn makes Apple products. They also make products for Dell, HP, Motorola, Sony, Palm, and God-knows how many other companies. There are a lot of trade secrets from many different companies at Foxconn that could cost them big if they leaked. I know the people who post here have a real hard-on for Apple-bashing, but how about at least bashing them for something they're actually responsible for?

And yet no one was beaten or thrown off the roof except for Apple products... Wow... I'm sure it's got nothing to do with Apple.

donovands 02/18/2010 6:43 PM
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If I ran a site like this, I'd run every piece on Apple that I could. Those articles get the most attention and responses. It's like going to a Darwin convention and talking up Creationism. As for the subject of the article: I'm sorry, I thought Macs never crashed? Perhaps the price I paid for it covers the second replacement machine as well.

JMcEntegart 02/18/2010 7:08 PM
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dman3k :
Ok, all these new articles on Apple and yet nothing on this:http://brainstormtech.blogs.fortun [...] -supplier/Apple fanbois are blind idiots.



It's in the pipeline to be published, don't worry. It's going up today.

RySean 02/18/2010 7:27 PM
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Too damn late. My Macbook HDD died after 1.5 years of use, in December of '08. Had to pay out of pocket to replace it myself. Friggin' Apple, way to acknowledge this over a year too late.

Maxor127 02/18/2010 9:02 PM
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Jeez, Apple offers to replace hard drives, and people still find a reason to bitch about them and call them greedy.

warezme 02/18/2010 9:24 PM
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Don't tell me, they were using Seagate drive????

nukemaster 02/19/2010 2:41 AM
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This IS very GOOD CUSTOMER SERVICE. No one can complain about this.

tinnerdxp 02/19/2010 10:59 AM
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apple using Seagates??? I wish my friend...
I only ever found the cheapest hitachis and maxtors in macbooks and imacs...

Anonymous 02/19/2010 11:57 AM
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I have tried recoveries on these drives, they are all Seagate drives. The heads crash and scrape the inner part of the drive platter(s) Seagate and Apple have known of this issue for awhile now.

anamaniac 02/19/2010 2:14 PM
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nukemaster :
This IS very GOOD CUSTOMER SERVICE. No one can complain about this.


Yeah, but when Microsoft offered to fix peoples Xbox's for free, even out of warranty, people still bitched about that. =)
By the way, Microsoft fixed my out of warranty Xbox for free, gave me one month of gold time, and even paid the shipping both ways.

When a major issue arises, it's a companies responsibility to take action on their failures. Glad to see they're doing it (granted, quite late).

Railgun1369 02/19/2010 6:31 PM
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tinnerdxp :
apple using Seagates??? I wish my friend...I only ever found the cheapest hitachis and maxtors in macbooks and imacs...



They are...ST9120822AS in particular on the one I worked on.