Tom's Guide Verdict
Get the Segway Muxi if you’re looking for a fun-styled ebike with some extra cargo capacity. We love its unique design and storage, though its lack of suspension means you’ll feel potholes more than on other bikes.
Pros
- +
Fun, unique design
- +
Strong motor
- +
Good storage options
- +
Loud, obnoxious alarm
- +
Apple FindMy
Cons
- -
Only one gear
- -
No turn signals
- -
Lack of suspension makes bumps a little rough
Why you can trust Tom's Guide
Not content with popping out some of the best electric scooters, Segway has recently expanded into the world of electric bikes. In 2026, it debuted two models, the Myon and the Muxi, the latter of which really stands out for its unique design.
The Muxi is sort of a mini cargo bike; while you can carry a second passenger on the rear, it’s best for those who need a bike with a little extra capacity for picking up groceries or toting some bags.
I rode the Muxi for nearly 100 miles over the course of two months, and found it to be a really fun ebike. That said, there are a few things that I wish it had from some of the best electric bikes we’ve tested. Read on to find out what I liked — and didn’t — about the Muxi.
Segway Muxi review: Price and accessories
The Muxi on its own costs $1,699, and comes in two finishes: Dusty Sage or Olive Rush. I personally think the Sage better contrasts with the beige handlebars, seat, and sidewalls. You can only order the bike through a Segway dealer, which you can find by going through Segway’s site.
Accessories include a middle basket ($129), fender set ($79), rear passenger seat and wheel guards ($119), a front basket ($99), and rearview radar ($99). My test bike came with everything, which brought the total cost to $2,224.
Design
Max speed: 20 MPH
Max range: 80 miles
Tires: 20 x 3-inch
Motor: 750W rear hub
Battery: 717 Wh
Brakes: Hydraulic disc
Weight: 72.7 pounds
Total payload capacity: 418 pounds
Max rider weight: 265 lbs
Max rear rack load: 121 pounds
Max front basket weight: 33 pounds
This is definitely the funkiest-looking ebike I’ve tested, and the one that’s received the most comments — all positive — from onlookers. While Segway calls the Muxi a cargo bike, its styling and attitude feel closer to that of a beach cruiser.
The Muxi’s downtube goes all the way down before making a hard turn, heads straight to the back wheel, then curves upward to where it meets the seat tube. The midsection of the bike houses its large removable battery; it’s a step-through design, though not as extreme as Segway’s other new ebike, the Myon.
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I tested the bike with the light green finish (Segway calls it Dusty Sage) with tan handlebars and seat. It’s definitely the more fetching look. It’s especially set off if you add the optional tan passenger seat ($119) and middle basket ($129); both come with transparent brown polycarbonate panels, which really complements the green of the bike.
In the center of the handlebars is a good-sized display, which shows your speed and other data. If your phone is connected to the Muxi via Bluetooth, one of the screens will even show you the name of the song playing on your phone. I just wish you could use the Muxi’s controls to change tracks.




On the left handlebar is the Muxi’s control panel. A large nub in the middle is used to navigate the display; below that is a rocker, which lets you adjust the assist level. On the top corner of the panel is a button for the Muxi’s electronic horn, which is plenty loud — and you can change its sound in the Segway app.
I do wish the Muxi came with turn signals. Considering Segway’s other ebike, the Myon has them — as well as many of Segway’s scooters — it’s a curious omission.
Accessories
The Muxi I tested came with the full complement of accessories, some of which were more useful than others. I would definitely recommend the middle basket, as it was incredibly convenient for storing things such as my bike lock and other small items. The only caveat is that it makes it harder to swing your leg over the middle of the bike. It’s made of transparent polycarbonate that’s about a quarter of an inch thick, so it seems pretty durable, but I wouldn’t want to smack it against something hard.
The rear passenger seat does make the bike look more fetching, but considering there’s no backrest or side bars, it’s not the most convenient, nor the safest. If you’re planning to get an ebike to carry someone, go for a larger cargo bike.
The Muxi’s fenders are nice, and though they’re just $79, I wish they were included.
If you’re planning to use the bike along busy roads, I recommend the rear radar. It connects to the bike’s electronics system; when a car is approaching from the rear, a small amber light turns on next to the control panel. If the radar senses a car coming at you from the rear really fast, it flashes an alert on the Muxi’s display and makes a beeping sound.
The Muxi also comes with a cupholder that holds your bottle nearly upright, rather than at an angle — great if you’re using it to carry a full cup of coffee, and don’t want it to spill.
Performance and ride
I rode the Muxi for about two months and put about 100 miles on the bike. Most of the rides were around my town, going to the train station and back to my house, into town to pick up groceries, or simply going for a jaunt.
While the Muxi has nice, fat 20 x 3-inch tires, its lack of suspension meant I felt every pothole a lot more than on bikes so equipped. Maybe I’m just getting soft in my old age, but I prefer a bit more cushioning. That said, the Muxi’s seat was super comfortable.
The Muxi only has one gear, which made things more interesting for me when going up and down hills. Honestly, after a while, I didn’t miss having extra gears, even on steeper hills. Instead, I found myself using the assist levels as an ad hoc gearing system to give me more of a boost when going up steeper inclines.
And, if I got real lazy, I simply pressed the throttle. The Muxi has smooth, but fast acceleration, which was very handy when getting going from a stop on hills. It was peppy enough that there was no lag, but smooth enough so that I wasn’t jerked forward. The throttle was also sensitive enough so that a light press would inch the bike along if I was stuck behind slow riders.
Security features
If you try and move the Muxi without entering the unlock code, its alarm starts blaring a loud and obnoxious BONNK BONNK BONNK sound, flashing the lights, and locking the wheels. More than once I’ve forgotten to unlock the bike, only to be rudely reminded.
If that doesn’t deter thieves enough, the Muxi also comes with Apple FindMy for both the bike and the battery, as well as Bluetooth proximity locking. The bike also comes with GPS locating services, which are free for the first year, but then require a subscription.
Battery
Segway says the Muxi’s 717Wh battery is good for up to 80 miles, but I found in my use — assist set to about 75% — I would average around 40 miles on a charge. My riding was carried out on a somewhat hilly area, though I went downhill as much as I went up.
The Muxi's battery is removable, so you can charge it away from the bike. Helpfully, the battery has a strap at the top, which makes it easier to carry.
Bottom line
The Segway Muxi is a fun little ride for those who need an ebike to haul things around, but don’t require a full-sized cargo bike. In some ways, its closest competition is the $2,299 Rad Power Rad Runner — once one of our favorite ebikes — which has a similar payload capacity, a higher top speed of 28 MPH, front suspension, but a shorter range of around 60 miles. (We should note that Rad Power filed for bankruptcy in December 2025, and was acquired by Life Electric Vehicles in March 2026.)
About the only thing I really wish the Muxi had was a front suspension, or at least a seatpost suspension like the Aventon Abound LR. Otherwise, this is a uniquely designed bike that’s sure to bring a smile, both to you and those who see it.

Michael A. Prospero is the U.S. Editor-in-Chief for Tom’s Guide. He oversees all evergreen content and oversees the Homes, Smart Home, and Fitness/Wearables categories for the site. In his spare time, he also tests out the latest drones, electric scooters, and smart home gadgets, such as video doorbells. Before his tenure at Tom's Guide, he was the Reviews Editor for Laptop Magazine, a reporter at Fast Company, the Times of Trenton, and, many eons back, an intern at George magazine. He received his undergraduate degree from Boston College, where he worked on the campus newspaper The Heights, and then attended the Columbia University school of Journalism. When he’s not testing out the latest running watch, electric scooter, or skiing or training for a marathon, he’s probably using the latest sous vide machine, smoker, or pizza oven, to the delight — or chagrin — of his family.
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