On Tuesday Google said that it has finally begun installing the Google Fiber network in homes located in the Hanover Heights residential area of Kansas City. The process includes installing a connection from the Google Fiber feed from the street to the house, and then installing access to the internet inside the subscriber's home.
"If you live in Hanover Heights and see a new box on the side of your house (and have gotten a Google Fiber sticky note on your door), look for an email or phone call from us in the next few days to schedule an appointment," Google said. "When the installer arrives, he/she will ask you about where you want your devices and then get to work."
The company takes a quick tab at local cable and utility companies who promise to arrive only within a specific timeframe. Google intends to make service a #1 priority, arriving on time, making sure the customer is fully connected to the Google Fiber service, and then cleaning up any mess – each installer even comes packed with his/her own vacuum.
"We’ll answer your questions and teach you about your devices—don’t be afraid to ask us questions, or to ask us to explain something again in simpler language," said Alana Karen, Director, Service Delivery, Google Fiber. "We think that these small details can make your installation efficient, helpful and memorable."
Residents in the Dub's Dread area are also asked to select their preferred Google Fiber service plan before Thursday. To make that decision even harder, Google has tossed in over twenty additional channels including Fuel TV, the FX Network, the National Geographic Channel and more.
Google Fiber offers three plans: Gigabit Internet plus streaming TV for $120 per month, Gigabit Internet only for $70 per month, and Free Internet access. The drawback to the latter free account is that users will be required to pay a $300 construction (installation) fee in either a one-time payment, or as a monthly payment of $25 for 12 months. The two "premium" subscription plans do not require this fee.
"At up to 1000 Mb per second, Google Fiber is 100 times faster than today's average Internet, allowing you to get what you want instantaneously," Google said. "You no longer have to wait on things buffering; everything will be ready to go when you are."
So far Kansas City is serving as Google's guinea pig, so there's no telling when we'll see Google's Gigabit service expand to other cities and states.
Congrats Google, you're now officially an ISP.