MetroPCS vs. T-Mobile: Which Is Best for You?

T-Mobile has persuaded a crush of cellphone users to switch over to its service, and many of the features it's pushed — from the end of mandatory two-year service agreements to the rise of unlimited plans — have been embraced by its rivals. But what you might not know is that there’s another carrier that uses the same network as T-Mobile while offering cheaper prices: MetroPCS.

MetroPCS is a prepaid service owned by T-Mobile; it also uses T-Mobile's fast-performing cellular network. MetroPCS offers a wider variety of plans than T-Mobile's lone unlimited plan, which also happen to cost less. Stack the two carriers side by side, and you might wonder why you shouldn't opt for MetroPCS instead of its parent company.

Here's a closer look at how T-Mobile and MetroPCS measure up, along with what you gain and what you give up by choosing one wireless provider over the other.

MetroPCS Key Strengths

  • Monthly plans cost less than T-Mobile's
  • A wider selection of plans
  • Perks to maximize your data allotment
  • Better selection of low-cost phones

T-Mobile Key Strengths

  • T-Mobile customers get priority on T-Mobile's network
  • Better customer service
  • Monthly installment plans for flagship phones
  • Best international plans for traveling overseas

Coverage

MetroPCS uses T-Mobile's LTE network. That's good news for MetroPCS customers, as T-Mobile's network compares very favorably to the rest of the Big Four carriers.

In its latest report, testing firm OpenSignal now says that T-Mobile has the fastest network speeds and that it's passed Verizon in terms of 4G availability. RootMetrics ranks T-Mobile's network lower in its testing, though T-Mobile takes issue with the way RootMetrics collects its data. T-Mobile is happier to tout crowdsourced data from Ookla that shows it with the fastest network speeds. However you want to frame the numbers, T-Mobile has a strong network, which MetroPCS subscribers get to enjoy.

T-Mobile's CEO John Legere.T-Mobile's CEO John Legere.But there can be limitations on just how much MetroPCS customers benefit from T-Mobile's network. T-Mobile does reserve the right to prioritize traffic for its own subscribers when there's heavy demand on its network: In other words, MetroPCS customers may face slower speeds if there are lot of other users tapped into T-Mobile's network at any given time.

MORE: The Fastest Wireless Networks

Still, when we did our own LTE speed testing, we noticed minimal difference between T-Mobile and MetroPCS. T-Mobile had a average download speed of 23.5 Mbps nationally, compared with 22.1 Mbps for MetroPCs. In some of the testing spots around the country, in fact, MetroPCS even outperformed its parent company.

That's not to say that MetroPCS customers won't find themselves deprioritized at some point, but in our experience, the speed gap isn't as noticeable as it is with other Big Four carriers and the mobile virtual network operators that piggyback on their service.


Plans

T-Mobile offers a lone plan: a $70-a-month T-Mobile One plan with unlimited data. A $10-a-month add-on lets you stream video at HD resolution, among other benefits, while a $25-a-month package throws in unlimited international calling to landlines and mobile numbers in select countries. A newly unveiled variation on that unlimited plan should appeal to seniors: T-Mobile lets anyone 55 years and older get two lines of unlimited data for $60 a month.

MetroPCS's unlimited data plan costs $50 a month — $20 less than what you'd pay at T-Mobile.

In contrast MetroPCS offers four plans, ranging from just 2GB of LTE data to an unlimited offering of its own. (Previously, MetroPCS's cheapest plan started at 1GB, but the carrier has boosted data allotments as part of a promotion.) MetroPCS's plans for individuals cost less than what you'd pay at T-Mobile. Families who want unlimited data won't see any cost savings at MetroPCS.

For Individuals: MetroPCS's unlimited data plan costs $50 a month — $20 less than what you'd pay at T-Mobile. There are some caveats, though: as with T-Mobile, you're restricted to 480p resolution on video streaming. You also can't tether with MetroPCS's $50 plan, whereas T-Mobile One gives you unlimited hotspot data, albeit at 3G speeds.

Individual Data Plans Compared

Carrier

Amount of Data

Monthly Cost

Notes

MetroPCS, Tiered Data

2GB/6GB

$30/$40

Those data allotments could change: MetroPCS boosted them from 1GB and 3GB as part of a promotion

MetroPCS, Unlimited Data

Unlimited

$50

$60 monthly plan lets you stream HD video and adds 8GB of hotspot data

T-Mobile, Unlimited Data

Unlimited

$70

$10 monthly add-on lets you stream HD video and adds 10GB of 4G hotspot data

As with T-Mobile, you can pay an extra $10 a month at MetroPCS to stream video at HD resolutions and add 8GB of 4G hotspot data to your plan. Even at $60 a month, this plan will cost you less than the $70 rate T-Mobile charges for its unlimited plan.

If you don't need unlimited data, MetroPCS has two tiered options — a $30 2GB plan and a $40 6GB plan. T-Mobile's tiered data plans are  available only as prepaid options, and at $45 for 4GB and $55 for 6GB, they're more expensive than the plans available through MetroPCS.

For Families: MetroPCS factors in discounts when you add multiple lines. And with MetroPCS temporarily boosting the size of that discount for unlimited plans, you can now get a much lower price compared to T-Mobile.

Family Plans Compared

Carrier

2 lines, Unlimited Data

3 lines, Unlimited Data

4 lines, Unlimited Data

MetroPCS

$75

$100

$125

T-Mobile

$100

$140

$160

On MetroPCS's $50 unlimited data plan, you normally save $10 on each line when you add extra lines. But T-Mobile now lets you add additional lines to that $50 plan for $25 per line. In other words, a family of four pays $125 each month for unlimited data ($50 for the first line and $75 for the three extra lines). That's $35 less than what they'd pay with just the $10-per-line discount; it's also a $35 savings over T-Mobile's $160 monthly bill for a family of four. If there's just two of you, you can get unlimited data at MetroPCS for $75 a month, a savings of $25 from what T-Mobile charges for two lines.

MORE: A Guide to No Contract and Prepaid Phone Plans

The $60 unlimited plan at MetroPCS also now features a $25 discount for additional lines. That's $65 less than what a family of four would pay for T-Mobile's unlimited plan with the restriction on video streaming removed.

For its tiered plans, MetroPCS offers a discount on its 6GB option: you'll save $15 off each additional line. That's $115 per month for a family of four. The carrier just added a discount for additional lines on its 2GB plan, where you can knock $5 off the cost of any extra lines. T-Mobile's tiered prepaid plans don't offer any discounts for additional lines.

Customer Service

One of the big tradeoffs when opting for prepaid service over a larger carrier is the quality of customer service you receive, and that's no exception should you choose MetroPCS instead of T-Mobile. In our latest survey of wireless carrier customer support, T-Mobile earned runner-up honors; MetroPCS finished in 7th place out of the nine carriers we evaluated.

MetroPCS improved its customer service in our testing, but it still has a long way to go to match T-Mobile.

T-Mobile offers a full gamut of customer-support options, from online chat to responsive social media. Its phone representatives are helpful and friendly, and our only real complaint is that some support material on the T-Mobile website can be hard to track down.

The ZTE Zmax Pro is a MetroPCS-exclusive.The ZTE Zmax Pro is a MetroPCS-exclusive.MetroPCS improved its customer service in our testing, though it still has a long way to go to match T-Mobile. Although phone support is available 24 hours a day, navigating through MetroPCS's menus is a hassle and you won't always get accurate information. We ran into delays in getting responses to questions posed on Twitter and Facebook, and MetroPCS offers no online chat feature to speak of.

Phone Selection

You’d expect a major carrier like T-Mobile to offer a wide selection of phones, and you’d be correct: at present, the carrier offers 33 phones, including the latest flagships from Samsung, Apple and LG. (The LG G6, in particular, is a bargain at T-Mobile — $500, which is more than $100 less than what the other major carriers charge.) You can find a few budget-priced phones at T-Mobile, with six handsets currently selling for less than $200. If you go the installment route to pay for your phone, your monthly payment will be less than $10 on these models.

For budget shoppers, T-Mobile just added its own phone — the $125 T-Mobile Revvl. If you don't want to buy that phone outright, you can lease it for $5 a month through T-Mobile's Jump On Demand program, which also lets you upgrade to new phones as often as you like.

Comparing an Apple iPhone 7 Plus (left) and the LG G6 (right), which is a bargin at T-Mobile.Comparing an Apple iPhone 7 Plus (left) and the LG G6 (right), which is a bargin at T-Mobile.But MetroPCS is the better choice for bargain prices on phones. Of the 31 phones  on offer at MetroPCS, 22 have price tags that are less than $200 — and in many cases, special offers lower the price to less than $100. MetroPCS also offers top flagships like the Galaxy S8 and the Apple iPhone 7, but you’ll have to buy those phones outright; MetroPCS doesn’t offer installment pricing.

Extras and Perks

You'd expect a larger carrier to offer more bonuses to its subscribers, and that's the case here. But while T-Mobile sets the standard for wireless carrier perks, MetroPCS has a few features of its own that customers will find appealing.

While T-Mobile sets the standard for wireless carrier perks, MetroPCS has a few features of its own that customers will find appealing.

T-Mobile's standout features include its weekly T-Mobile Tuesday giveaways to subscribers and the most appealing international travel plan among the major carriers. Unlimited data subscribers who use less than 2GB of data in a given month can get a $10 credit through the carrier's Kickback program — ideal for families where some members don't use that much data in a month. The newly launched Digits program lets you use your T-Mobile number on multiple devices.

T-Mobile's Digits program lets you use your number on multiple devices.T-Mobile's Digits program lets you use your number on multiple devices.MetroPCS can't really match that, but it does offer a few extras that its subscribers will appreciate. A Data Maximizer feature lets subscribers on tiered data plans stretch their data further by streaming video at lower resolutions. If you've got the 6GB plan, you can stream music from Pandora, iHeartRadio, Apple Music and Spotify without using up any of your allotted LTE data.

It's international options where MetroPCS really comes up short compared with T-Mobile. While the Uncarrier lets you enjoy unlimited texting and data in 140 countries (though at reduced speeds) as part of its standard plan, MetroPCS charges extra for international services, and those focus on calls and texting overseas. You can use data from your plan in Canada and Mexico if you pay an extra $5 a month (both country packages are sold separately), while the $10 World Calling plan adds only 200MB of data when you travel in select countries.


Bottom Line

MetroPCS offers you a chance to save money over T-Mobile, both on your monthly bill and in the selection of budget phones available through the prepaid carrier. You’ll make some tradeoffs. Your customer service likely won’t be as thorough at MetroPCS, and your network speed could take a hit if T-Mobile prioritizes its own subscribers when there’s a lot of traffic on the network. But MetroPCS offered performance on a par with T-Mobile in our nationwide testing.

Opting for T-Mobile gives you the full Uncarrier experience — the perks like T-Mobile Tuesdays, the wide selection of flagship phones and the full use of T-Mobile’s outstanding network.

Families who need service for more than two lines will want to consider MetroPCS, so long as the prepaid carrier continues to offer substantial discounts on extra lines; otherwise, you should turn to T-Mobile, as cost savings for multiple lines are minimal at MetroPCS when standard rates are in place. But individuals can see some serious savings by turning to MetroPCS while getting mostly the same service they’d receive at T-Mobile.

Create a new thread in the Cell Phone General Discussion forum about this subject
4 comments
Comment from the forums
    Your comment
  • DrFrito
    And just for a comparison, we pay $97 per month with US Cellular for 3 lines unlimited talk/text and 8Gb data. That includes a discount and all taxes.
    US Cellular is our only choice out here as none of the other carriers have coverage.
    0
  • PhilipMichaels
    Anonymous said:
    And just for a comparison, we pay $97 per month with US Cellular for 3 lines unlimited talk/text and 8Gb data. That includes a discount and all taxes.
    US Cellular is our only choice out here as none of the other carriers have coverage.
    0
  • PhilipMichaels
    As always, the top consideration for a cellular provider, should be what kind of coverage they provide in the areas you use your cellphone the most.
    0
  • rc.irv2
    Just moved from Metro PCS to T-mobile. Metro 80$/month for two cell phones that are unlocked T-Mobile 60$/month I'm 55+ for same two phones. T-Mobile has an app called T-Mobile Tuesday will check that out this coming Tuesday.
    0