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iPhone 14 problems — all the bugs and issues so far and when to expect a fix

iPhone 14
(Image credit: Tom's Guide)

Apple’s iPhone 14 series just released in markets around the world last week and are just making it to the hands of users. But it seems like the new phones are going through their share of teething troubles — in the form of bugs.

Many users have taken to social media reporting various issues that are affecting their brand new iPhone 14 Pro and Pro Max model in particular. While all of them are minor, they relate to either a software glitch or the camera on third-party apps. Here, we list all the recent bugs that seem to be plaguing the iPhone 14 Pro, if Apple has acknowledged the issue and when we can expect them to be fixed.

iPhone 14 Pro randomly restarts during charging

The issue:

Some iPhone 14 Pro and Pro Max owners are reporting that their phones are randomly restarting when connected to a charger. The cause of this isn't known, but it's been happening with MagSafe and Lightning charging and across multiple versions of iOS 16 and the iOS 16 beta. The phones are working normally when not connected to a charger.

The fix:

So fare there's no official fix, and nobody can quite figure out a workaround that is universally applicable. However some Reddit (opens in new tab) users claim that a full DFU restore, and setting the affected phone up as if it were brand new, can solve the problem. However others have had no luck taking this approach. So your only real solution is to wait, or contact Apple to try and swap your phone for a replacement.

 iPhone 14 Pro ‘freezes up’ during data transfer 

The issue: 

The first order of business after getting the new iPhone is to set it up. But many iPhone 14 Pro users are not able to move past the initial data transfer page. 

The iPhone 14 Pro is reportedly “freezing up” or becoming unresponsive during data transfer for some users. People have reported a bug that does not allow the phone to move past an iCloud restore or the data transfer option while transferring data from another iPhone. 

The fix:

There seems to be no fix to this bug just yet. But Apple has acknowledged the issue and in an internal memo to MacRumors (opens in new tab), the company has mentioned that it is "aware of this issue happening and is investigating it." Meanwhile, Apple says users should force restart their iPhone if it becomes unresponsive for more than 5 minutes.

iPhone 14 Pro camera ‘rattling and shaking’ on some apps 

The issue: 

The iPhone 14 Pro upgraded to a 48MP camera this year, but it seems like the high res camera is not yet suited to work on certain social media apps. Some users have taken to social media to report the iPhone camera to be “rattling” and “shaking” on apps like Instagram, Snapchat and TikTok.

The issue seems to be with the optical image stabilization feature of the camera that is otherwise supposed to minimize shakes. Users also reported physical sounds from the camera.

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When we tried it on our iPhone 14 Pro review device it did not happen, indicating that this problem is affecting only certain users. 

The fix:

[Update: Apple has fixed this issue with a recent iOS 16.0.2 update]

Bloomberg's Mark Gurman has tweeted (opens in new tab) that Apple has confirmed that it has identified a fix for the issue and that a software update will be released next week. 

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iPhone 14 and iPhone 14 Pro iMessage and FaceTime issues

The issue:

Some users are not being able to receive iMessages and FaceTime calls after setting up their new iPhone 14 or iPhone 14 Pro. Apple has pointed out this pretty serious issue through a support document that warns users to update to the latest iOS — 16.0.1. 

In the support document (opens in new tab), Apple mentions users could be facing one or more of these issues: 

  • You can't receive iMessages or FaceTime calls.
  • You see a green message bubble instead of a blue one when you send a message to another Apple device.
  • Conversations in Messages show up as two separate threads, instead of one.
  • Recipients see your messages coming from the wrong account, for example from your email address if you had selected your phone number.

The fix:

[Update: Apple has fixed this bug with an iOS 16.0.2 update]

Apple has acknowledged the bug and advised users to immediately update to the latest iOS. 

The iOS 16.0.1 update does not mention these "fixes" in their release note and Apple has mentioned back up steps in case users are "still having an issue with iMessage or FaceTime".

Apple has suggested the following steps for those still facing the issue:

  • In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
  • In the Settings app, tap Messages. Then tap Send & Receive.
  • Tap the phone number that you want to use with Messages.
  • Go back in the Settings app, and tap FaceTime.
  • Tap the phone number that you want to use with FaceTime.

iOS 16 copy-paste bug

The issue: This problem is impacts the iPhone 14 but also older iPhones running iOS 16. There have been complaints of way too many pop-up alerts when attempting to copy and paste content (opens in new tab) from one app to another on iPhones. 

The fix: This issue was recently fixed with an iOS 16.0.2 update.

iOS 16 battery drain issue

The issue: 

Many users have been complaining about iOS 16 draining the battery on their iPhone. This problem doesn't seem limited to the iPhone 14 series and seems to affect iPhone XR all the way up to iPhone 13. Users have said after downloading iOS 16, their iPhone battery performance was "significantly" affected. 

It has been two weeks since iOS 16 rolled out but the issue has not been fixed just yet. Initially, it was thought that the haptic keyboard was causing the battery drain and Apple even recommended switching off the iOS 16 feature in Settings. But that has not seemed to resolve the issue. Even a recent iOS 16.0.2 update that fixed the camera-shake glitch on the iPhone 14 and the copy/paste bug did not address the battery drain problem.

The fix: 

There is no fix for the issue just yet. Hopefully Apple rolls out a new iOS 16.0.3 update although we have not seen signs of that so far. The only fix in sight right now could be the iOS 16.1 update that might launch in October and is currently in beta, but that also currently doesn't mention a battery life fix.

Apple Support (opens in new tab)has been responding to some users asking them to try to restart their phone or if that doesn’t work they have said users should do a restore. We would also recommend trying switching off the haptic keyboard feedback feature under “Sounds & Haptics” in Settings.

We will keep updating this page with other bugs or fixes that get rolled out to the new iPhones, so stay tuned.

Sanjana Prakash
News Editor

Sanjana loves all things tech. From the latest phones, to quirky gadgets and the best deals, she's in sync with it all. Based in Atlanta, she is the news editor at Tom's Guide. Previously, she produced India's top technology show for NDTV and has been a tech news reporter on TV. Outside work, you can find her on a tennis court or sipping her favorite latte in instagrammable coffee shops in the city. Her work has appeared on NDTV Gadgets 360 and CNBC.