Apple has announced an iPhone 12 repair program (opens in new tab) to address audio issues with its phones. according to Apple, a "very small percentage" of iPhone 12 and iPhone 12 Pro devices have been having audio problems. The company says eligible customers can get the problem fixed free of charge.
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Not all iPhone 12 and 12 Pro models are affected, just those that were manufactured between October 2020 and April 2021. Considering that over 100 million phones (opens in new tab) in the iPhone 12 series have been sold to date, even a small percentage could mean a lot of people.
“If your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when you make or receive calls, it may be eligible for service,” Apple said. The issue does not affect the iPhone 12 mini or iPhone 12 Pro Max.
You can take your iPhone to a nearby Apple store for service or contact Apple Support to mail in the device for repair. Apple also provides a list of authorized service providers (opens in new tab).
Apple is also now set to increase the bug warranty date for iPhone 12 and the support page has now been updated to say that handsets will be fixed free of charge for up to three years from the buy date.
While the repair service is welcome, this does come ahead of next month's iPhone 13 release. The new phone is expected to pack some additional features, such as a 120Hz OLED display for the Pro models, camera enhancements and bigger batteries across the board.
Right now, rumors suggest that iPhone 13 pre-orders will begin September 17, with a release date for September 24.