ADT suffers data breach — full names, addresses and phone numbers exposed

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Personal info but not financial details stolen by hackers

A Secured by ADT sign on a lawn
(Image credit: Shutterstock)

ADT is a popular home security service designed to monitor and protect from intruders. Ironically, the company has an intruder problem of its own, as hackers have gained access to the company's servers and stolen information about ADT's customers. The information was then posted to a popular hacking forum, causing alarm for the company and people protected by its services.

In a statement to Tom's Guide, an ADP spokesperson explained what happened and the kind of information that was stolen, saying: 

ADT noted in the filing that the amount of customers affected is "a small percentage of the company’s overall subscriber base" and that it "has notified the customers it believes to have been affected." 

The company didn't say how many people were affected. Still, TechCrunch reported that a seller on a cybercrime forum claimed to have around 30,000 customer data records from ADT on July 31. That claim has yet to be verified, but we've contacted ADT for additional comments on the number of customers and will update you if we learn more.

If that number is accurate, it would be a very small percentage of the company's estimated 6 million customers across 200 locations in the United States. Of course, that doesn't soften the blow for those in the 30,000, but other customers can rest easy knowing their information is secure. 

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Dave LeClair
Dave LeClair
Senior News Editor

Dave LeClair is the Senior News Editor for Tom's Guide, keeping his finger on the pulse of all things technology. He loves taking the complicated happenings in the tech world and explaining why they matter. Whether Apple is announcing the next big thing in the mobile space or a small startup advancing generative AI, Dave will apply his experience to help you figure out what's happening and why it's relevant to your life.