I asked Gemini what was slowing down my Windows PC — here’s what it found
I used AI to look into ways to speed up my computer
Like most people, I don’t spend much time thinking about what’s happening behind the scenes on my Windows PC. As long as my laptop boots up, opens Chrome and lets me get work done, I’m happy.
But after noticing my system feeling a little sluggish lately, I started wondering how many background processes were quietly running without me ever realizing it. That’s when I came across a list of Windows services that many home users don’t actually need.
Instead of digging through Microsoft’s documentation myself, I decided to try asking Gemini 3.5 Flash for help. My goal was simply to explain which services were worth looking at, what they actually do and whether disabling them would make any practical difference for someone like me.
The results were surprisingly useful.
The prompt I used
I gave Gemini a straightforward prompt: “I’m a typical home user. I browse the web, stream videos, write documents and occasionally play games. Which Windows services can I safely disable, what do they do and what are the risks?”
Rather than overwhelming me with technical jargon, Gemini explained everything in plain English while highlighting the services most likely to be unnecessary for me. If you have Personal Intelligence enabled, Gemini will understand what you actually will find useful.
As always, you should create a restore point and research any changes before disabling services on your own machine. Here are the suggestions it made for me.
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1. Fax
A what now? Kidding, I'm old enough to have used a fax machine, but I haven't used one since Beanie Babies were popular. That said, this first reccomendation was an easy one. Gemini pointed out that unless you’re somehow still sending or receiving faxes from your computer, the Fax service serves no purpose for most people.
According to the original list, it’s one of the safest services for typical home users to disable.
2. Downloaded maps manager
This service supports offline maps in Windows. Gemini explained that if you never download maps for offline navigation, you probably won’t notice if it’s disabled.
That described my situation perfectly. I use mapping apps on my phone, not my laptop, so this was another service I had completely forgotten existed.
3. Distributed link tracking client
This was one of several services I had never heard of. Gemini explained that it helps maintain links between files across networked computers, something that’s useful in corporate environments but generally irrelevant for people using a single PC at home.
Without AI translating the description, I probably would have ignored it entirely because the name sounds far more important than it actually is for many users.
4. Delivery optimization
This one was more interesting. Delivery Optimization helps Windows distribute update files across devices. In some cases, it can even share update data with other PCs to reduce download times.
Gemini went beyond reccomending that I disable it. It actually explained the trade-offs and suggested that whether it’s worth keeping depends on how many Windows devices you have and how you use them.
That’s exactly the kind of direction I was hoping for from AI.
5. IP helper
Another service with a name that sounds critical, but really isn't is IP Helper. I didn't know what it was but Gemini explained that IP Helper primarily supports advanced networking technologies. For many home users, it runs quietly in the background without providing any noticeable benefit. One thing to note here, If you play multiplayer games via the Xbox app on PC, disabling this might cause connection issues.
Again, the AI’s biggest contribution wasn’t identifying the service but helping to understand its purpose.
6. Retail demo service
Unless you’re displaying your PC on a showroom floor at a big-box retailer, this service is unlikely to be doing anything useful. Gemini immediately flagged it as something most consumers can safely ignore.
This was one of the more surprising discoveries because I had no idea Windows even included a service designed for retail demonstrations.
7. Windows Insider service
This service is used by people who participate in Microsoft’s Windows Insider program and test pre-release versions of Windows.
Since I’m not running preview builds, Gemini suggested it wasn’t necessary for my setup.
It was another reminder that Windows includes a lot of components designed for specific groups of users that don’t necessarily apply to everyone.
How to Try It

If you want to audit your own Windows PC using Gemini and manage your background services safely, follow these step-by-step instructions.
- Step 1: Open Gemini and use this prompt: "I am a home user who uses my PC for [insert your uses, e.g., gaming, remote office work, photo editing]. I want to optimize my background processes. Can you give me a list of 5–7 Windows services that are safe to disable for my specific use case, explain what they do in plain English, and tell me if there are any risks?"
- Step 2: Create a System Restore Point (Crucial!): Before changing any system settings, create a safety net so you can easily revert your changes if something goes wrong.
- Press the Windows Key, type "Create a restore point", and press Enter.
- In the System Properties window that pops up, click the Create... button at the bottom.
- Name it something memorable (e.g., "Before Gemini Service Audit") and click Create.
- Step 3: Disable the Services. Once you have your list from Gemini and your restore point is safe, you can look up and modify the services.
- Press Windows Key + R to open the Run dialog box.
- Type services.msc and press Enter. This opens the master Windows Services manager.
- Scroll through the alphabetical list to find a service Gemini highlighted (for example, Distributed Link Tracking Client).
- Double-click the service to open its Properties window.
- Look for Startup type. Change it from Automatic or Manual to Disabled.
- Click Apply, then click OK. Restart your computer when you are finished updating your chosen services.
- Pro-Tip: If you are nervous about completely "Disabling" a service, set its Startup Type to Manual instead. This prevents the service from running automatically at boot, but allows Windows to turn it on later if a program explicitly requests it.
If you get stuck, you can always Share your Screen with Gemini. To let Gemini see things outside of your browser, like a coding window, a Word document or your entire desktop, you can use Google's official developer environment, Google AI Studio. Anyone with a Google account can use it for free. Just go to aistudio.google.com.
Click on the Live/Audio window option. Select a real-time multimodal model (like the Gemini Flash Native Audio Preview or similar Live models). Click the Share Screen icon at the bottom. A Windows prompt will pop up asking what you want to share.
You can choose: Entire Screen: Perfect if you want Gemini to watch everything you do. Window: Limits Gemini to seeing just one specific application (like Excel or Discord). Click Share, start your microphone, and you can talk to Gemini in real time about what is happening on your monitor.
What Gemini got right
Gemini uncovered many hidden items that were slowing performance. And while most of these services consume very few resources on a PC, disabling them helped eliminate a portion of what was holding me back.
Beyond that, Gemini helped with technical terms that sound intimidating, especially when I wasn't sure if a certain feature was important. For most people, that alone is enough to prevent them from exploring settings that could be relevant to their own systems.
Instead of forcing me to decipher service names like “Distributed Link Tracking Client” or “IP Helper,” Gemini explained what they do, who needs them and whether I should care.
That’s becoming one of my favorite uses for AI: not replacing expertise, but making complicated technology easier to understand. If your PC is sluggish, try letting Gemini help. Let me know in the comments what worked for you.
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Amanda Caswell is the AI Editor at Tom's Guide and one of today’s leading voices in AI and technology.
A celebrated contributor to various news outlets, her sharp insights and relatable storytelling have earned her a loyal readership. Amanda’s work has been recognized with prestigious honors, including outstanding contribution to media.
Known for her ability to bring clarity to even the most complex topics, Amanda seamlessly blends innovation and creativity, inspiring readers to embrace the power of AI and emerging technologies.
As a certified prompt engineer, she continues to push the boundaries of how humans and AI can work together.
Beyond her journalism career, Amanda is a long-distance runner and mom of three. She lives in New Jersey.
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