Blackberry Lost Service in Three Continents. Seriously.
The sound you hear is the sobbing of a million MBA candidates in 2003.
Blackberry customers in Europe, Asia and Africa fell victim to a continents-spanning loss of service on Monday beginning at approximately 10:20 AM, British Summer Time. The outages were reported via user Twitter accounts and ultimately confirmed by Blackberry developers Research In Motion, who said in a statement that "We are working to resolve an issue currently impacting some BlackBerry subscribers in Europe, Middle East and Africa," RIM said. "We're investigating, and we apologize to our customers for any inconvenience caused whilst this is resolved."
Services affected include email, Internet access and instant messenger. Though the 'three continents" thing sounds daunting, the service outage is apparently centered around the Mediterranean region, affecting Europe, Northern Africa, the Middle East and the Levant, though users as far south as Kenya have reported problems. Members began to report resumption of services around 4:00 PM BST though outages remain and so far, the reason behind them has not been identified (or made public).
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At least they can say that they have customers in those continents...
At least they can say that they have customers in those continents...
*had customers in those continents...
*had customers in those continents...
They aren't going anywhere..lol I tried Android after many years with a BlackBerry and came running back to RIM after a month.
The title could have been chosen better. At the same time, RIM isn't going anywhere, and they're not going down in flames as most people would love to believe.
Yeah... Blackberries are so great! That is why they are losing market share to iPhones and Android.
I'm glad my company got rid of them. Nobody misses the BB phones.
South Africa got hit pretty hard as well...so not only North Africa....and a BIT lower down than Kenya, i'd think.
I try not to remember my blackberry now that I have an evo
Well it hit India too (if not known already). But doesn't matter as it was first experience of its kind and surely is not going to make users switch (lol to the very idea). It will be interesting to know the reason though.
Why am I not surprised? Come on RIM, I want to root for you. Get the phones and service in order.
I am in Saudi Arabia. Mine is working.
My wife's Blackberry also did not have any service. We are in South Africa. That's further away than Kenya.
Blackberry's are very popular especially among kids here. Pay&Go has the 8520 for £125. The only 2 phones cheaper are the orange san Francisco (ZTE blade) but its locked to orange and people don't wanna tinker, or the £120 x10 mini pro where the size puts many people off. With so many people already on a curve. Many places sting them and neglect to mention the £5 BB addon too. The interesting trend is a lot of iphone users have been switching to BB. Either looks, reputation of rim (not as much among power users), the fact its vastly different from android +ios and the fact every phone shop employee seems to be pushing these its not surprising RIM are popular here.
Outage was kinda annoying, had my laptop and wifi so didn't miss anything important. Was just annoying getting 53 emails coming through (mainly notifications) all at once at 11pm. I'm already looking towards android (atrix for webtop mode) tho the playbook is making me keep an eye on blackberry. The fact that they don't support orange tv swapable is really the straw that breaks the camels back.
Aliens? Solar Flares? ... I guess its just the greedy guys who give bad coverage.
Yeah, but you belong in the same category as "Stuck-in-his-old-ways-Grandpa". Seriously, BB is rapidly dying - as It really has nothing left that Android can't offer.
Unlike Android based phones, BBs allow you to answer incoming calls at all times - that's a pretty important business feature. Android phones, well, they let you answer a call when they aren't busy doing other tasks in the background.
What Android phones are YOU using. my Evo lets me answer a call no matter what apps are running or tasks are going on. You must have had experience with android 1.0 or something.
The title could have been chosen better. At the same time, RIM isn't going anywhere, and they're not going down in flames as most people would love to believe.
Not in flames but certainly in rust.
No wonder crapberries don't sell well outside US.
2003????? What year is it? I thought it was 2011
Just got this from our RIM Rep
Outage
Blackberry Data Outage - Nationwide
TICKET: 7933XXX
SUMMARY: Blackberry Data Outage - Nationwide
________________________________________
DETAILS:
• Blackberry data services have failed Nationwide.
• Voice and Voicemail services are not impacted.
• Customers may experience issues with:
• Sending/Receiving email
• Text messages
• Instant Messages
• Roaming
• Unable to create new accounts or provision services for subscribers
• Unable to use Blackberry subscriber websites
ACTIONS:
• RIM is working to resolve this issue.
• No ETC
RIM, this outage isn't doing you any favors.
No wonder crapberries don't sell well outside US.
Don't sell well outside US?
I live in Indonesia, and I can tell you that in my University, it's like every hand is holding BlackBerry. And to this day, perhaps BlackBerry still being bought in hundreds a day in city where I live, Bandung.
I live in jakarta, capital of indonesia.. most students (primary to university) use blackberry here.. in my campus 75% use BB, starting from the admins, students, to professors..