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Spotify is down: live updates on streaming outage

Spotify acknowledged something is happening

Spotify Lossless
(Image credit: © Spotify)

Spotify suddenly received an influx of reports on the outage tracking site Downdetector around 10:20 am Pacific.

The company actually acknowledged something was happening on X before reports starting hitting Downdetector.

"We’re aware of some issues right now with the app and are checking them out!" the post reads.

Refresh

Reports going down but no apparent changes

Spotify outage 5-12-26

(Image credit: Downdetector)

As far as I can tell, nothing has changed but reports have dropped by nearly 10,000 on Down Detector.

However, you can tell that an outage is still kicking because the comments section there devolves into strange Twitter-esque insanity.

Spotify has not announced that any fixes have been applied.

"Under investigation"

Spotify

(Image credit: Shutterstock)

Spotify has a Community board called "Ongoing Issues" where the current outage is listed as "under investigation."

The most recent post from a moderator was an hour ago though and I'm not seeing anything new since then in the board or the Twitter account.

Over 15,000 reports

Spotify outage 5-12-26

(Image credit: Downdetector)

On Downdetector, reports just hit just over 15,000 reports.

Currently, the outage tracker is showing 15,415 for Spotify.

The outage does appear global and the outage map on DD is showing hotspots in just about every major city across the United States.

What's happening?

How to save Spotify music to your Garmin Forerunner 570

(Image credit: Spotify)

Based on comments I'm seeing on StatusGator, Downdetector and Twitter the most common complaint is that the app won't load at all.

Other people have said that they can't search or login into the service.

Reportedly this is the message one user said they received, ""This page got tripped up. There was an error and we couldn't load the page. You could try refreshing, or go back.

If all else fails, why not go for a dance and come back later?"

Status page tells a different story

A picture of a Pixel 7a with the Spotify app pulled up on a pink desk mat.

(Image credit: Future)

This page is allegedly the official Spotify status page but according to this page there is nothing wrong and all systems are operational.

I'm taking this one with a grain of salt since it shows no incidents going back two years, which is 1000% not true.

Spotify is aware

Before reports started flooding Downdetector, Spotify was already aware, a rarity when it comes to outages.

The company posted on X that it was investigating issues.

"We’re aware of some issues right now with the app and are checking them out!"

Sudden spike

Spotify outage 5-12-26

(Image credit: Downdetector)

There was a brief rise in reports around 9:30 am Pacific but only around 100. However, starting around 10:20 am, a sudden influx of nearly 2,000 reports hit Down Detector.

It appears the outage is global with comments indicating the music streamer is down in Colombia, Spain and North Macedonia.

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