Download the
Tom's Guide App from the AppsStore
News and trends on internet
/ mobile / "sound & picture" / IT
Yes No

Report: Palm Pre Sees Dreadful UK/IRL Sales

- By - Source : Tom's Guide US

This time last year, the tech industry was buzzing about the Palm Pre. Palm had just announced the device at CES 2009 and the world was waiting for the WebOS-based phone to hit the market and take on the iPhone.

While the Pre did see some success in the United States, it seems Europe has not taken to the device in the same way. MobileIndustryReview cites a heavyweight industry source who claims there has only been a couple of hundred Palm Pres sold in Ireland and that sales in the UK are just as bad.

"My source reckons that a whopping 220 units have been sold since launch. Now, the launch date was October 16. So it’s been out for roughly 85 days or about 12 weeks. So on that basis, O2 Ireland have sold about 16 Palm Pre devices per week since launch. Or 2.3 Palm Pre units per day.

My source tells me that the Pre is equally as successful at O2 UK. Surely not? Can this be accurate? Does anyone know differently?"

We've been speculating as to why the Pre is doing so poorly in Europe. The only thing we can think of is both O2 UK and IRL also offer the iPhone 3GS, which was launched in June of last year. With more apps available and a launch lead of several months, it's likely that a lot customers looking for smartphones bought the iPhone when it became available.

Share:
24
Comments
X

Comments

mfarrukh 01/11/2010 6:13 PM
Hide
-2+

Pre and Pixi
Both are absolutly Great phones of Iphone, Droid, HD2, Nexus one and N900 class
They are just AWESOME

jacobdrj 01/11/2010 6:17 PM
Hide
-0+

I'll buy one when they offer one for my carrier... And it is under $200...

Spanky Deluxe 01/11/2010 6:24 PM
Hide
--1+

Hardly surprising. People only really bought Pres because their networks didn't have the iPhone. O2 has offered the iPhone still launch and now most of the other UK networks are getting the iPhone too. Pretty much everyone I know is getting an iPhone when they're due a new phone upgrade. I've only ever heard or read about the Pre online. It may as well be vaporware here.

omnimodis78 01/11/2010 6:30 PM
Hide
-8+

Jane, you keep referring to Europe, and yet you're only providing stats on UK/IRL - surely you know that Europe is a continent currently made up of 50 countries, with the United Kingdom being one of those countries. How are the sales in Italy? Belgium? Hungary? Poland? Austria? France? Etc, etc...

WheelsOfConfusion 01/11/2010 6:53 PM
Hide
-0+

Am I the only one reminded of those Goode Olde Dayes during the seventies and eighties where computers were brand-specific hardware and software? Lots of regional differences in what machines were popular back then, too.
What's the Blackberry presence like across the pond?

Spanky Deluxe 01/11/2010 7:04 PM
Hide
-0+

Blackberries are still pretty prolithic, particularly among business users but their pull is definitely waning. My father-in-law-to-be recently got sent a new top spec Blackberry to replace his old one and wanted me to set it up for him. I couldn't help but think it felt so backward to use, like a phone from the early 2000s. He's happy though, no learning curve for him. I know a few people who have switched from Blackberry to iPhones but then I also know a couple of people who would rather die than switch from a Blackberry to an iPhone.

Pei-chen 01/11/2010 7:06 PM
Hide
-0+

omnimodis78 :
Jane, you keep referring to Europe, and yet you're only providing stats on UK/IRL - surely you know that Europe is a continent currently made up of 50 countries, with the United Kingdom being one of those countries. How are the sales in Italy? Belgium? Hungary? Poland? Austria? France? Etc, etc...


Jane is Irish so she knows Europe.

chomlee 01/11/2010 7:11 PM
Hide
-3+

I have a pre and I love it. Most people don't know this but last week Palm released several 3D games such as sims, golf, and need for speed undercover. I purchased golf and need for speed and found the graphics to be comparible to the psp (trully awesome for a phone). Hopefully that will help the sales of the pre.

IzzyCraft 01/11/2010 7:17 PM
Hide
-1+

IRL? In real life

JohnnyLucky 01/11/2010 7:28 PM
Hide
-3+

I wonder if the market is saturated. Perhaps we've reached the point of diminishing returns.

JMcEntegart 01/11/2010 7:33 PM
Hide
-2+

IzzyCraft :
IRL? In real life



For real, yo.

centra 01/11/2010 7:36 PM
Hide
-3+

I gave up on the iphone, and went pre. At first it was questionable if Palm would come through, but at CES, they surprised us all with a number of new features. As for the UK, and I'll add Canada in there too, the APP STORE is still BETA, so we don't have the option of buying all the goodies that Americans have, but that will happen soon enough. GO PALM! The market is filled with so many phones and OS's these days, I'm not surprised to see low numbers. The iPhone wins hands down becuase (A) it was first to the table, (B) its Apple (gotta have one effect), and (C) the sheer number of available APPS, etc. Pretty hard to cut into that market.

Anonymous 01/11/2010 9:08 PM
Hide
-0+

So many people have iPhones/ apple products around here, its so stupid, like nothing else exists. Heck, people switch up and change contracts to get iPhones so fast, like it's a live or die thing. I'd guess maybe a 1/5 or maybe even 1/4 people have an iPhone, where i am. It's good and all, but sheesh. Have some variety! If i needed a new phone, i'd go for the pre (something not an iPhone atleast, pre's looking good) once i'd saved up the ££££, maybe convert those apple users so they wouldnt be blinded by the apple juggernaut.

vant 01/11/2010 9:40 PM
Hide
-0+

Goodbye Palm. Hopefully you sell your company before you declare 7 or 11.

"Most people don't know this but last week Palm released several 3D games such as sims, golf, and need for speed undercover."

Welcome to 2008.

chomlee 01/11/2010 10:12 PM
Hide
--1+

Well VANT, I guess it is a good thing that there are people like me who spend money on things other than apple products providing competition bringing the prices of your precious apple products down.

If you want pricing to stay competetive, it isn't smart to wish all the competition for apple would go bankrupt, unless of course you own stock in apple.

Abrahm 01/11/2010 10:47 PM
Hide
--1+

Not surprised. The Android army is taking over. Windows Mobile and Palm are the first casualties. The iPhone will hold out a little longer due to it's initially popularity and existing contracts, along with it's large app store, but it is only a matter of time before it falls too and Android becomes the defacto standard mobile OS much like Windows is for desktops today.

chronicbint 01/11/2010 10:56 PM
Hide
-0+

The Palm brand over here(the UK) is none existent outside of a few business users or techies and the iPhone has stomped all over anything else. Everyone wants an iPhone. Android may gain some ground but for the everyday person the iPhone is the phone of choice.

abhik 01/11/2010 11:01 PM
Hide
-0+

androd will almost certainly not take over. if youve had any considerable experience with android, youll know that its still immature. As for windows mobile being a casualty, a bit of research will tell you that WM has a far larger userbase than android. Iphones on the other hand are popular but do not have as high a user base as you might think, but are unlikely to wane any time soon, though it appears growth is decreasing somewhat

Abrahm 01/11/2010 11:36 PM
Hide
--1+

abhik :
androd will almost certainly not take over. if youve had any considerable experience with android, youll know that its still immature. As for windows mobile being a casualty, a bit of research will tell you that WM has a far larger userbase than android. Iphones on the other hand are popular but do not have as high a user base as you might think, but are unlikely to wane any time soon, though it appears growth is decreasing somewhat


I do have considerable experience with Android. It is young, but fully capable. Android is growing at a remarkable rate, easily seen at the CES this year, while Windows Mobile market share is dropping drastically. The Android Marketplace is growing faster than the iPhone app store did.

A lot of handset makers are jumping on the Android bandwagon making Android devices available on every carrier, it is only a matter of time before Android over-takes the market.

Anonymous 01/12/2010 1:31 AM
Hide
-1+

"Hardly surprising. People only really bought Pres because their networks didn't have the iPhone. O2 has offered the iPhone still launch and now most of the other UK networks are getting the iPhone too. Pretty much everyone I know is getting an iPhone when they're due a new phone upgrade. I've only ever heard or read about the Pre online. It may as well be vaporware here."

Not true. I shopped the iPhone and decided it would be a downgrade from my Treo in everything I cared about except the screen. Then the Pre came out, with decent e-mail, decent keyboard, excellent calendaring, and a screen with as many pixels as the iPhone. It even has a decent music app, although that was low on my priority list. I'm mostly happy with it. (and still have no desire for an iPhone.) If more people had it and more people wrote apps for it, I think I'd be completely happy with it.

Anonymous 01/12/2010 2:31 PM
Hide
-2+

I bought a Pré for my wife last October... bad idea, she doesn't have eye for me anymore! She used to have Treo 680 and really loved it, until she dropped it in a sink full of water (it actually still functioned as a phone but the screen was so damaged so that it vertually unuseable - however we managed to do last sync).

As I was on a business trip in Germany and we actually live in Belgium, I told her to go and get an iPhone ... but -as she's sending 90% of her e-mails via smartphone- there was no way she'd be getting headaches doing this without a full keyboard, and considering Nokia's E71, she figured she'd miss the touch screen.

Told her that she couldn't have it both ways and that she should have waited to screw up her Treo as the new Palm Pre phone was still not out in Belgium. Luckily, as I googled that night, I found out that it was just released in Germany -SIM lock free- so I stopped over in an O2 shop an bought one.

To me it is really the only iPhone WITH FULL KEYBOARD and the WebOS is stunning and in many ways better than the Apple OS. On X-mas eve it actually beat my brother's iPhone 3GS downloading a Youtube movie!

PALM beats APPLE technologically, but they suck in marketing and commercializing their products, and it is true ... people have just about forgotten about Palm in Europe.

But it would be a shame if Palm and this stunning WebOS would disappear ...

eccentric909 01/12/2010 3:51 PM
Hide
-1+

chomlee :
I have a pre and I love it. Most people don't know this but last week Palm released several 3D games such as sims, golf, and need for speed undercover. I purchased golf and need for speed and found the graphics to be comparible to the psp (trully awesome for a phone). Hopefully that will help the sales of the pre.



I have a Pixi and while not as powerful as a Pre, it is still a very nice phone. What I really love about it though, is how incredibly light it is, for how many features are packed into it. It weighs 1/2 as much as my girlfriend's Blackberry, 1/2 as much as my brother's Samsung Instinct, and 1/2 as much as my cousin's IPhone (who by the way can't stay on the phone for more than 10 minutes without AT&T dropping the call).

Well, technically it isn't half, but it does feel that way. The Pixi weighs 92g, Blackberry 119g, Instinct 124g, IPhone 135g, however while you're holding them you feel a big difference and with someone who has carpal tunnel, that difference is a lot.

The Pixi at first glance, looks as if the chiclet keys are too small, but once you type on it, you realize they're not and how nice they actually feel. It takes decent photos, the mp3 player sounds nice and while it doesn't have nearly as many apps as Apple or Google, there is more than enough for what I need. I'm not a big phone gamer, since I have a PSP, but the ones that are available aren't that bad. What is nice is the Pixi has close to the same resolution as the Pre, 320x400 vs 320x480. It is a bit slower however, but you really only notice this multi-tasking. The gestures are very nice, the touch screen very responsive, very nice battery life and the colors nice and vivid.

I'm pretty happy with the phone and with it's price. My girlfriend picked it up for me around XMas for $49 and added me to her plan.

The biggest downside to the Pixi is lack of wi-fi, but where I live out in the sticks of Michigan, that isn't too much of a problem except when I'm home and would like to use my home network. Good thing Sprint has an excellent signal out in this neck of the woods and with the unlimited plan, doesn't really hurt too bad.

Either way, there are a lot of nice phones out there, sad to see Palm isn't doing as well in Europe, since both the Pre and the Pixi are very nice phones and perfect for me. I would definitely recommend the Pre over the Pixi, unless phone weight is a concern for you. The Pre weighs the same as the IPhone 3Gs (135g), which was the downside for me.

hardwarekid9756 01/12/2010 4:57 PM
Hide
-0+

IMHO:

I am sure they are actually that dismal, but I'd also like to see the sales figures for all the other phones. I postulate that there is just a HUGE non-iPhone diversity level over there. I bet that all the android handsets are doing similarly, and that even the iPhone, while markedly more robust, won't be faring in the huge numbers its seeing both domestically and abroad elsewhere. In the glorious "Islands of the Crown", my guess is that it's just a very competitive market and that there is a large level of diversity amongst phone purchase.

stefke 01/13/2010 10:59 AM
Hide
-0+

omnimodis78 :
Jane, you keep referring to Europe, and yet you're only providing stats on UK/IRL - surely you know that Europe is a continent currently made up of 50 countries, with the United Kingdom being one of those countries. How are the sales in Italy? Belgium? Hungary? Poland? Austria? France? Etc, etc...



The Pré was launched in Europe in October following an agreement between Palm and Telefonica. As Telefonica is only present in Spain, Germany and UK (and apparently Ireland as well), those are the only countries where the Pré is available. As far as I know the only country where the Pré comes SIMlock-free would be Germany (that's where I bought my wife's Pré to be used in Belgium).

It has been announced now that in 2Q10 the Pré and Pixi will be launched in France with SFR.

Coming back to the poor Marketing record of Palm, the German O2 salesman told me he'd never heard about Palm Smartphones until a few before weeks it was sold in his shop, and remembered the name only from old PDA's. I've heard salespeople -when people argue that they might miss a real keyboard- actually joke that they're not 'up to date' when still preferring a real keyboard over a virtual one. They are SOOO trained to sell iPhones that they'd actually ignore the jewel that lies in their shop (in case they also offer the Pré). I think that's what's happening in Ireland (and possibly in UK), if O2 sells both the iPhone and (exclusively) the Palm Pré.

Recently