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Apple Closes App Store Doors to iOS 3.1.3?

By - Source: SlashGear | B 40 comments

Although consumers with the iPhone and iPod Touch can still purchase, download and sync apps via iTunes, they can't do so directly from the device if it's sporting iOS 3.1.3.

Consumers owning the iPhone and iPod Touch are complaining that they have been blocked from downloading software from Apple's App Store. The problem resides with iOS devices running v3.1.3 and appeared after an update released on December 16. According to numerous complaints, affected users can't download paid and free apps, rate software, view developer screenshots or send details to others using the "tell a friend" option.

"Whenever I go into a specific app in the app store, none of the buttons work properly," claims one consumer. "Clicking on the price no longer downloads the app, the 'top in-app purchases' banner is just text now, pictures usually don't show up.  They usually appear as five gray rectangular boxes with white borders (though in one app one too-large-for-the-window picture shows up."

Additional reports indicate that these users can still update apps obtained prior to the update via the iTunes client, and they can transfer the software from the iTunes PC/Mac client to the iOS 3.1.3 device. But for now, iOS 3.1.3 consumers can't purchase or install new apps directly from the device itself. This may be somewhat inconvenient, but it's better than being completely blocked from the App Store, especially during the holidays.

So far Apple hasn't responded to the complaints, but it's possible the device block is simply a glitch stemming from the update. Unfortunately, there may not be any kind of resolution until after the holidays: the App Store staff alone will be taking an 8-day break starting Thursday, thus no new apps will be added within that period.

Discuss
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  • 1 Hide
    gokanis , December 20, 2011 8:19 PM
    What I get from this is update your devices to the way we want you to do it. If you don't, no more icrack apps for you. lol
  • -5 Hide
    Marco925 , December 20, 2011 9:03 PM
    and people wonder why i call apple communist.
  • 2 Hide
    jblack , December 20, 2011 9:03 PM
    So Apple locks us down to using the App Store. Then they prevent those of us using older iOS software from getting Apps from the App Store. Additionally Apple tried to make it illegal to jailbreak.


    Sounds like they want us to buy a new phone badly.
  • 5 Hide
    dalethepcman , December 20, 2011 9:03 PM
    Planned obsolescence isn't enough for Apple. Now they are using forced obsolescence to get people to buy new devices. Can you say lawsuit?
  • 2 Hide
    nebun , December 20, 2011 9:03 PM
    8 day break?....what about the customers?.....wtf is Apple thinking?
  • 1 Hide
    dalethepcman , December 20, 2011 9:06 PM
    jblackSo Apple locks us down to using the App Store. Then they prevent those of us using older iOS software from getting Apps from the App Store. Additionally Apple tried to make it illegal to jailbreak.Sounds like they want us to buy a new phone badly.


    You forgot to mention that apple limits the device's that can upgrade beyond a certain point, so they essentially just froze all of their old devices from being able to get new software without iTunes.
  • 5 Hide
    jona102190 , December 20, 2011 9:21 PM
    The fact that developers will be unable to push updates for their apps for well over a week is ridiculous. Plus, I'm sure the huge backlog of apps will not be cleared on the 8th day. Oh well, I hope nothing really breaks, or an app could really be trashed.
  • 4 Hide
    Dyseman , December 20, 2011 9:55 PM
    Ok, so I will admit right up front, I know nothing about iAnything...

    Sooo, WHY is 3.1.3 the magic number?
  • -3 Hide
    house70 , December 20, 2011 10:06 PM
    ...and I rest my case.
  • 2 Hide
    Novulux , December 20, 2011 10:25 PM
    DysemanOk, so I will admit right up front, I know nothing about iAnything...Sooo, WHY is 3.1.3 the magic number?



    I believe it was the last update supported by earliest devices and before 4.0. I still have a first gen which is running 3.1.3. (jailbroken)
  • 0 Hide
    shardey , December 20, 2011 10:59 PM
    This is the only way Apple will keep Android behind them. This limits the fragmentation between all the devices, making it easier for devs to program.
  • 0 Hide
    ThisIsMe , December 20, 2011 11:42 PM
    Well, to be fair, this only affects the original iPhone and first gen iPod touch. These devices were released in 2007. Both of these devices have received updates all the way up to last year which ended with v3.1.3

    Not really sure how many of these devices are really operating or being operated anymore, but most of them are probably iPod touches. These older devices most likely do not even have the ability to run the newer updates, and continuing to provide updates for older software would be silly from a business perspective. I would guess that there was maybe a security flaw or something found with the older iOS version and they disabled access instead of trying to go back and fiddle with the outdated software.
  • 1 Hide
    fb39ca4 , December 21, 2011 12:09 AM
    This just made Installous a much more attractive option for people with 3.1.3 who want to download apps on the device.
  • 1 Hide
    acadia11 , December 21, 2011 1:12 AM
    Here is the story Apple wants them to upgrade their devices.
  • 2 Hide
    dotaloc , December 21, 2011 4:04 AM
    it's a feature.
  • 0 Hide
    chumly , December 21, 2011 4:59 AM
    It's ok, people with that iOS probably aren't paying for software anyways.
  • 0 Hide
    watcha , December 21, 2011 5:06 AM
    jblackSo Apple locks us down to using the App Store. Then they prevent those of us using older iOS software from getting Apps from the App Store. Additionally Apple tried to make it illegal to jailbreak.Sounds like they want us to buy a new phone badly.

    Marco925and people wonder why i call apple communist.

    gokanisWhat I get from this is update your devices to the way we want you to do it. If you don't, no more icrack apps for you. lol
    dalethepcmanYou forgot to mention that apple limits the device's that can upgrade beyond a certain point, so they essentially just froze all of their old devices from being able to get new software without iTunes.



    First of all, did you all just completely fail to read the part where it was explained that this may simply be a temporary glitch, or that they can use iTunes as a temporary workaround?

    Second of all - the only devices affected by this are the original iPhone, and the 1st gen iPod. That means that iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4S and the 2nd and 3rd-generation iPod touch are not affected at all. The original iPhone was released in June 2007 - before Android had even been released.

    Thirdly - if you really want to talk about failure to support older devices, look no further than the Nexus One. Launched in 2010, and Google's flagship smartphone - it will not receive the Android Ice Cream Sandwich update. Who is forcing who to upgrade? Who is a communist? Who limits the devices that can upgrade beyond a certain point?
  • -2 Hide
    del35 , December 21, 2011 6:31 AM
    Just imagine first defrauding morons into buying their proprietary drm infested
    crap hardware and then hitting them with this. It is indeed sad to be an Apple fanboy. And these reptiles still go out on a limb to push people into buying crap from Apple.
  • 0 Hide
    tinnerdxp , December 21, 2011 7:00 AM
    Heheh :)  First of all - article lacks very important information - WHAT devices will be limited - thanks to watcha for pointing it out. On the other hand his argument that Nexus won't get ICS isn't valid at all - a smartphone based on android 1.6 can STILL purchase compatible apps, Apple basically switched that option OFF for customers who DID NOT upgrade yet. It's like selling a car to a person and after 5 years taking the roof and the doors out. You can still drive it - but the product is seriously crippled by company's policy enforced by them not being bothered to support 5% (another missing info in the article - how many devices will be affected?) of 40% of all smartphone users - perhaps the number is so small it doesn't matter in the end? I'm an Android person but let's face it - it's kind of understandable.
  • 2 Hide
    watcha , December 21, 2011 7:06 AM
    tinnerdxpHeheh First of all - article lacks very important information - WHAT devices will be limited - thanks to watcha for pointing it out. On the other hand his argument that Nexus won't get ICS isn't valid at all - a smartphone based on android 1.6 can STILL purchase compatible apps, Apple basically switched that option OFF for customers who DID NOT upgrade yet. It's like selling a car to a person and after 5 years taking the roof and the doors out. You can still drive it - but the product is seriously crippled by company's policy enforced by them not being bothered to support 5% (another missing info in the article - how many devices will be affected?) of 40% of all smartphone users - perhaps the number is so small it doesn't matter in the end? I'm an Android person but let's face it - it's kind of understandable.


    The ICS argument is entirely valid, because it addresses device support. Some people may have bought the Nexus 7 months ago on a 24 month contract and don't get the software updates which give them the latest features, giving them a push to upgrade. That is far more unacceptable, in my eyes, than a temporary bug with a workaround which causes issues for much much older devices.

    People using the original iPhone and iPod can still buy apps through iTunes, it's just temporarily (and possibly due to a bug) disabled on the device, at the moment. Apple hasn't 'switched off' that option for customers. No doubt the issue will be rectified, so in fact the Android issue is worse.

    To use your car analogy, it's like the analogue speedo breaking, so the customer has the temporary inconvenience of having to use the digital gauge to the left instead, until the car gets repaired.

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