Sign in with
Sign up | Sign in

Did AOL Just Kill Its Instant Messenger Software AIM?

By - Source: NYT

AOL reportedly has laid off more than 100 employees at its West Coast Offices, 40 of which have worked on AOL's Instant Messenger (AIM).

There is speculation that AOL will be shutting it down entirely, while there are reports that suggest that the company intends to squeeze more dollars out of the messenger platform. A New York Times article suggests that AOL intends to cut the annual cost of AIM from currently $25 million to about $2 to $3 million and will only employ support staff within the AIM unit. The report also notes that AIM generates about $50 million in revenue for AOL per year.

AOL's instant messenger was first released in May 1997 and is currently available for Microsoft Windows, Windows Mobile, Mac OS, Mac OS X, Android, iOS, BlackBerry OS. While AIM was once believed to have been the leading instant messenger, recent reports indicate that its worldwide market share has plunged to less than 1 percent and is trailing Microsoft's Live Messenger (41 percent), Skype (27 percent) Yahoo!Messenger (15 percent), tencentQQ (5 percent), Google Talk (4 percent), Gadu-Gadu (2 percent) and ICQ (2 percent).

Among the more prominent layoffs are SVP Eric van Miltenburg as well as AIM lead Jason Shellen. The remainder of the layoffs at AOL appear to be affecting Patch.com as well as in some other business units. In a statement provided to the NYT, AOL said that it is “making some strategic but very difficult changes to better align our resources with key areas of growth for us as a company.” It also said that AOL remains "committed to [its] presence in Silicon Valley and driving innovation in consumer products and mobile.”

AOL has not confirmed that it is shutting down IM.

There are 26 Comments.
Top Comments
  • 24
    anonymous@guest , March 15, 2012 8:42 AM
    I wish AOL would shut down entirely.
  • 16
    jhansonxi , March 15, 2012 9:41 AM
    I can't believe that ICQ is still used. It had horrible security.
Other Comments
  • 24
    anonymous@guest , March 15, 2012 8:42 AM
    I wish AOL would shut down entirely.
  • 2
    ben850 , March 15, 2012 8:47 AM
    I wish AIM would stay active forever. I keep it connected (via Pidgin) 24/7 in case some buds from back in the day want to hop on and see where the hell me or others are at.
  • 2
    lilotimz , March 15, 2012 8:59 AM
    Well considering every "update" to aim is practically destroying everything we loved and cherished about it.... there isn't much hope. Look at the the "new and updated" android / ios aim apps and compare them to the ones from 6-9 months ago........ you'll know what i mean. (i had to actually find an older version of the apk online for my GS2 cause the new one would crash / disconnected / force close and whatever)
  • 3
    whimseh , March 15, 2012 9:00 AM
    Didn't even know AOL still existed.. :S
  • -1
    upgrade_1977 , March 15, 2012 9:14 AM
    God.. I haven't used Aim in about 10 years, lol. I thought everyone used facebook, yahoo, skype, tango or teamspeak..
  • 16
    jhansonxi , March 15, 2012 9:41 AM
    I can't believe that ICQ is still used. It had horrible security.
  • -1
    velocityg4 , March 15, 2012 9:44 AM
    I didn't think anyone used instant messengers anymore. I figured text messaging did away with that.
  • 1
    hotsacoman , March 15, 2012 9:45 AM
    Worldwide market share of Live Messenger is 47%? Aim is still better than Live Messenger, though nowadays I use Steam to chat lol.
  • 0
    captaincharisma , March 15, 2012 10:40 AM
    How is AIM bette? after many years that program is still unstable on the best computers.
  • 1
    kbarber29 , March 15, 2012 10:47 AM
    Steam should be included in the modes of pc communication. I wonder where it would fall on that percent scale.
  • -3
    Ohmybad , March 15, 2012 10:58 AM
    IMing has died since social networking became the way to communicate.
  • 2
    captaincharisma , March 15, 2012 11:13 AM
    OhmybadIMing has died since social networking became the way to communicate.


    no wonder facebook chat is horrid
  • 2
    shin0bi272 , March 15, 2012 12:07 PM
    I dont do the social network bs so my parents and friends IM me instead. they use aol or yahoo
  • -1
    memadmax , March 15, 2012 12:11 PM
    Aol and HuffPo... two horrible companies that will die a horrible death together....

    And whats worse... Arriana huffpoo turned the whole thing into a schoolyard class fight on top of the political BS that she spews non stop like a broken sewage line....
    And no. She is not a liberal, or a democrat, or ever a repub... she swings faster than a strip dancer on a pole that was just paid a hundred bucks....

    Long live....... oh, nevermind.... just die quickly AOL/HuffPo...
  • -2
    marclee37 , March 15, 2012 12:24 PM
    the whole China is using QQ, it's worldwide share must not be just 5%. the research must have excluded China
  • -2
    belardo , March 15, 2012 1:14 PM
    memadmaxArriana huffpoo turned the whole thing into a schoolyard class fight on top of the political BS that she spews non stop like a broken sewage line....And no. She is not a liberal, or a democrat, or ever a repub... Oh, nevermind.... just die quickly AOL/HuffPo...

    Brain damaged? If its not either, perhaps its just news?
  • 0
    JOSHSKORN , March 15, 2012 1:28 PM
    AOL hasn't even been worth anyone's time since it did away with the CAT. We're talking what, 10 years ago? Why the hell am I still using AOL E-mail? I guess I'm too lazy to change over.
  • 1
    jgutz2006 , March 15, 2012 6:14 PM
    jhansonxiI can't believe that ICQ is still used. It had horrible security.

    I have the ICQ "uh oh" sound for incoming text messages! whenever someone hears that for the first time in years, it always sparks up a convo about the good ole days!
  • 0
    jacobdrj , March 15, 2012 7:26 PM
    I never used ICQ. I found it cumbersome on my older rigs. I didn't know many people who used it. However, I was hooked on AOL IM once I found out I didn't need AOL to chat with my AOL subscribed buddies.

    I got so many people to use it too. I showed them how clean and solid AIM was (and back in the late 90's, it was THE most STABLE IM client available...

    But once they upgraded their interface, one that was a resource HOG and contained obtrusive advertisements... I stopped using it.

    When I found Google Chat (now Google Talk) I switched immediately. I tried to get people to switch, once they had Gmail accounts of their own, but people were set in their ways. It was AIM, or Yahoo! chat or nothing. Yahoo! chat I noticed had quite a following, one that I missed out on, but I only used it for school projects where I needed to work on the whiteboard remotely.

    However, once Facebook became ubiquitous, all bets were off. People switched en masse to Facebook Messenger, despite how horrible it was, and apparently, still is.

    I am glad that, for the most part, Google Talk still works with AIM. However, since Facebook Newsfeed (and the introduction of non-college students) to Facebook, I have reduced my usage drastically. I now no longer even have Facebook active on my new Android Phone. When I had Blackberry, I actually had a short resurgence, as BB is the only OS to fully integrate their FB client with the rest of their software. But in the end, I don't want to be given important invitations and communication via FB. I don't want chats from my FB friends. It is there if I need it.

    Unlimited SMS texting from my no-contract Virgin Mobile phone... That is my main communication now. It is fairly reliable, instant, and doesn't crash my phone/computer.
  • 0
    rosen380 , March 15, 2012 9:07 PM
    We used to use ICQ because it supported many users in a single chat-- I assume AOL IM and the others must incorporate that by now, but they didn't then.

    Any former WallStreetSports 'alums' remember the mass chats?
Display more comments
Tom’s guide in the world
  • Germany
  • France
  • Italy
  • Ireland
  • UK
Follow Tom’s guide
Subscribe to our newsletter