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Verizon Waives Teen's $21,917 Data Fee

4:40 PM - December 14, 2009 - By Kevin Parrish - Source : Tom's Guide US

Teens and mobile phones don't mix.

Imagine heading out to the mailbox, opening the lid to its ominous mouth, and pulling out the Verizon Wireless bill. Imagine standing there at the box, cracking open the envelope in hopes of a decent charge, only to see that your teen has racked up over $21,000 in data charges. Now imagine your explosive reaction.

According to KTVU-TV in San Jose, California, an unemployed Ted Estarija from Hayward added his 13-year-old son to his Verizon Wireless account, costing him $50 extra a month. But his first month's bill under the new pricing plan was just a little more than the extra fee: it was a whopping $21,918.

When Estarija set up his son's account, he requested that Verizon restrict calls and texting. What he didn't do was ask for restrictions on data. That, of course, was a mistake: the 13-year-old teen downloaded approximately 1.4 GB in just one month. Naturally, Estarija blames Verizon for the bill, claiming that it shouldn't have allowed the obscene amount of downloads.

However, there's a glimmer of sunshine: Verizon listened to his plea and credited his account for the full amount thanks to all the media attention he's received thus far, according to the San Jose Mercury News. Estarija thus kicked his son off the Verizon Wireless account. There's no indication on what happened to his son's phone, or what was actually downloaded.

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Comments

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lamorpa 12/15/2009 2:34 AM
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Sounds dramatic - "kicked his son off the Verizon Wireless account", or he could have just restricted data use as Verizon should have suggested in the first place, then again, why did the kid have a media capable phone if he wasn't supposed to use it for media. The whole story and situation is stupid.

supertrek32 12/15/2009 2:42 AM
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What could you possibly do on a phone that uses up 1.4GB, anyway? Get a computer ffs.

ubernoobie 12/15/2009 2:44 AM
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So kicked him off and sold to a hobo not knowing the plan was still on them.. Maybe

AdamB5000 12/15/2009 2:53 AM
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Quote :an unemployed Ted Estarija from Hayward added his 13-year-old son to his Verizon Wireless account

And there is the problem.

mavroxur 12/15/2009 3:02 AM
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Jeez, 1.4gb of data in a month? WTF was he doing? I dont know about everyone else, but with my data speed on US Cellular, i'd have to download 24/7 to rack up that much traffic.....

flea420 12/15/2009 3:11 AM
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I used 800megs this last month. Streaming videos and using the web daily, I could see a kid doing 1.4gigs easy.

flea420 12/15/2009 3:12 AM
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supertrek32 :
What could you possibly do on a phone that uses up 1.4GB, anyway? Get a computer ffs.



I used about 800megs on my last bill. Youtube, app downloads, movie trailers and web surfing, ya, it can add up easy.

Honis 12/15/2009 3:14 AM
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lamorpa :
...why did the kid have a media capable phone if he wasn't supposed to use it for media. The whole story and situation is stupid.

My free with new contract phone from 5 years ago had media capabilities. Maybe not 1 gig per month capabilities but I digress.

The guy needs to switch to sprint, it's only $20 for each additional line.

swindez95 12/15/2009 3:31 AM
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I couldn't imagine using 1.4GB on a phone alone. However with my Verizon 3g Modem I can easily reach and usually do reach the 5GB limit, its not hard to do on the computer over a month's time.

Anonymous 12/15/2009 4:18 AM
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What's probably the most ridiculous about this is that the guy was charged what, $15/meg? I'm from Canada and even we don't pay that much, and we have atrocious wireless data rates

Igot1forya 12/15/2009 4:29 AM
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"...in other news another San Jose teen was killed by his father"

jawshoeaw 12/15/2009 4:45 AM
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If they had been smart instead of greedy aholes, they could have charged him $100 or so and warned him about excessive usage. Verizon then would have earned a $100. Course they'd lose the free publicity.

Uncle Meat 12/15/2009 4:58 AM
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Quote :or what was actually downloaded.

Porn.

buwish 12/15/2009 5:10 AM
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I can see dling that much on a standard Internet connection (DSL, etc..), but a cell phone...no way. Like someone else stated, I have US Cellular and yes, I'd have to have it downloading 24/7 to make it to 1.4GB.

tacoslave 12/15/2009 5:26 AM
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Uncle Meat :
Porn.



i was thinking the same thing unlce meat.

the last resort 12/15/2009 5:40 AM
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this also goes to show how much price-gouging goes on in the cell companies. $21000? RIDICULOUS!

Glorian 12/15/2009 5:46 AM
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lol agree with the posters above, my first thought was porn, I mean the kid can barely talk or text to anyone so he found out he could watch endless amounts of porn. I am more amazed at the rate it cost if you don't have a data plan. People argue that's a lot of data, but even if you used a tenth of that you would still have a 2,200 dollar bill which is pretty ridiculous anyway. Verizon has been very vocal about other wireless providers so they were almost required to waive the fee.

m3kt3k 12/15/2009 6:28 AM
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UMMM being verizon this is not new. My plan in unlimited and they always charge me for "Overages" till I call them. I would love to know and maby you VZ fanboys can tell me (FYI I have VZ for the next month then done with there crap) why it costs 20+ bucks for them to turn on the WIFI on the droid? As for the "MAP" adds its Crap. I live where it says we all have 3g and half the time your out of range of even cell coverage. Face it VZ and ATT are just both evil. Its just a matter of sides. Red Vs Blue.

ira176 12/15/2009 8:25 AM
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Put aside for a moment that it must have been hard for this kid to download 1.4 gb in a month, and think, how in this day and age of computers with ever increasing storage and speedy internet like Fios, Cable internet and 3g, could 1.4 gb cost 21,000 dollars!

Manos 12/15/2009 8:43 AM
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$21,918 for 1,4BG data? Bad BAD image to the public Verizon.. wtf costs so much over their services for 1,4GB? lol are you fn serious?

doomtomb 12/15/2009 10:00 AM
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13 year old kids don't deserve cell phones with data capabilities. Back in my day...

kbarber29 12/15/2009 10:14 AM
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gti88 12/15/2009 11:49 AM
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a-hm. 15$ for a 1 megabyte? It cant't be so expensive.

ShqTth 12/15/2009 12:08 PM
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I think when someone signs up to a cell phone, a data plan (or a variable rate data plan) should be added automatically, and it is activated once a person reaches a certain threshold (like $15 etc).

But they are so bent on charing someone 7 cents per KB.


But what is studpid, is, if you dont pay your internet bill for cable/telephone, you wont have internet access, so i dont see how cell phones can give you access (or allow access) to internet without giveing you a proper bill for it with such internet access added. It just a big scam.

decepticon 12/15/2009 2:41 PM
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$22,000 for 1.4gb worth of data? WTF is verizon charging per kb? I don't use the data plan so I would not know what their standard charges are.

jonpaul37 12/15/2009 2:47 PM
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tell ya what, i don't think AT&T would have wiped the bill clean, they will most likely need the $$$ for when Verizon takes up the iPhone contract & AT&T has nothing left...

snurp85 12/15/2009 3:03 PM
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Why does an unemployed person have a cell phone? This is fault number 1. Next, why the hell does a 13 yo need a cell phone? Fault number 2. Why does a person with no money buy another phone for a person who doesnt need it? Fault number 3.

Im thinking the person is a moron and deserves the fine for the mere fact that he is a moron, and probably doesnt legally belong here in the first place?

tsnorquist 12/15/2009 3:22 PM
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Why does a 13 year old even need a cell phone?

If they must have a cell phone, then why not a prepaid phone? The blame here lies with the parents.

xaira 12/15/2009 3:38 PM
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i dont approve of any teen having mobile internet

jitpublisher 12/15/2009 3:56 PM
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Quote :Why does an unemployed person have a cell phone? This is fault number 1. Next, why the hell does a 13 yo need a cell phone? Fault number 2. Why does a person with no money buy another phone for a person who doesnt need it? Fault number 3.

Im thinking the person is a moron and deserves the fine for the mere fact that he is a moron, and probably doesnt legally belong here in the first place?


1. It's pretty hard to land a job if no one can get hold of you. You need a phone, and most people today are turning off their land lines for cellular. It's cheaper. Just because he is unemployed, why do you jump to the conclusion he has no money? I didn't read anywhere in the article one thing about the guy being broke, did I miss something? If you are going to comment, you should stick to the facts, you won't look quite so ignorant if you do.
2. A 13 year old does not "need" a phone, but it is not a bad idea. You can come out from under your rock and join the rest of us in the 21rst century anytime now.

It should be illegal for a phone company to operate in this manner. If they are going to charge you for something, and charge a complete obscene unheard of amount for a service, it should be something you have to add to your service, not something that is simply there, hidden in the small print, and available on a secondary phone, and if you happen to use it, they are going to rob you blind for it. 21+ grand for 1.4 gigs of data??? Come on, that is simply unfair, completely and insanely out of line. This is not an isolated incident, it happens all the time. All the time. I know several people with children that have had the exact same experience.(not quite for that amount though, but I have seen bills that range $1000-$1500) It should be illegal, and the phone company should be fined for this nonsense.

Anonymous 12/15/2009 3:57 PM
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Here in finland even first graders get their own phones.
Landline phones are close to death. (pretty much no household has one).
Even unemployed people have phones.
And filling up 1.4gigs? easy. My friend can get easily up to 600kb/s download with his connection. IF you do not put on a plan it is unlimited on speed but charged per megabyte. I have a 1Mbit plan where I pay a bit under 20 per month and it works. Even minimal months can go up to 100 megs due to email and stuff.


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