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RIM CEO: We're Not in a Death Spiral

By - Source: Reuters

It's not as bad as it looks, claims RIM's CEO

To the average consumer, it may look as if RIM is crashing in flames, ejecting thousands of employees, discontinuing products and stalling its new lineup until next year. Even one component supplier has decided to jump the BlackBerry ship. Needless to say, things haven't exactly been peachy keen for RIM over the last several months, and may have RIM customers wondering what will become of their own devices in terms of support in the near future.

Yet despite recent events, the company isn't in a "death spiral," or at least that's what RIM CEO Thorsten Heins said in a radio interview with Canadian Broadcasting Corp's "Metro Morning," a local radio show in Toronto. He admitted that his Ontario-based company is facing very big challenges, but he feels that it will emerge successfully from the transition it's currently enduring.

"There's nothing wrong with the company as it exists right now," Heins said. "I'm not talking about the company as I, kind of, took it over six months ago. I'm talking about the company (in the) state it's in right now."

After reporting horrendous losses last quarter, the company said that it was delaying the launch of BlackBerry 10 devices until calendar 1Q13. The company said that software development teams have made major progress in the development of key features for the BlackBerry 10 platform, but their integration and the associated large volume of code added to the platform has proven to be more time consuming than anticipated, thus the delay.

Given that revenue for the first quarter of fiscal 2013 was $2.8 billion, down 33-percent from $4.2 billion in the previous quarter, the delay had to have been a tough decision to make. Last week, Heins said the company's top priority going forward is the successful launch of its first BlackBerry 10 device. And while the company seemingly needs a product refresh in the near future, he said RIM will not compromise the product by delivering it before it is ready.

"This company is not ignoring the world out there, nor is it in a death spiral," Heins told the CBC on Tuesday. "Yes, it is very, very challenged at the moment -- specifically in the U.S. market. The way I would describe it: we're in the middle of a transition. All that is in the making, it's in the works. This company is in the middle of it and I'm positive we will emerge successfully from that transition."

Can RIM ride out the storm? The company has another six months before it plans to release the next wave of BlackBerry devices. Unfortunately, the size of RIM's previous quarter loss and the likelihood that sales will continuously drop as the company slides into 2013, may severely reduce RIM's options.

In RIM's previous quarter, approximately 59-percent of the revenue was generated from hardware, 36-percent for service and 5-percent for software and other revenue. 7.8 million BlackBerry smartphones and approximately 260,000 BlackBerry PlayBook tablets were shipped during the quarter, the company said.

There are 35 Comments.
Top Comments
  • 10
    Antimatter79 , July 5, 2012 6:28 AM
    When you feel the need to say that you are not in a death spiral, it precisely means that you ARE in a death spiral.
Other Comments
  • 10
    Antimatter79 , July 5, 2012 6:28 AM
    When you feel the need to say that you are not in a death spiral, it precisely means that you ARE in a death spiral.
  • 5
    tobalaz , July 5, 2012 5:45 AM
    Yes, RIM is declining swiftly but its not dead yet.
    Between Android, iOS, Firefox OS and Windows Phone OS its going to be slim pickings from here on out.
    I've had several family members ditch their beloved Blackberry for Androids or i Phones and couldn't be happier at the improved speed and expanded functionality of their devices.
    My cousin works at an international heating and cooling manufacturer that shall remain nameless that just threw out everything RIM and went Android (she had to train the sales staff and accounting staff how to use their new phones) and the employees there were practically doing back flips from joy.
    RIM WAS cutting edge and a major innovator who revolutionized smart phones but instead of trying to keep ahead they rested on their laurels it it's caught up with them. It's going to take a major system overhaul and some cutting edge hardware to get them back in the game or else they're toast in 2 years tops.
  • 4
    ethaniel , July 5, 2012 5:47 AM
    We all know how it goes. They will deny it first, then they'll blame someone (competition, patents, the press, etc.), and finally they'll make a deal. You just don't push your main product 8 months into the future and say "nothing is wrong".
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