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Hotmail Finally Dead, 300M+ Users Moved to

By - Source: Microsoft | B 19 comments

All Hotmail users are now under the roof.

Dick Craddock, Group Program Manager of, confirmed on Thursday that the days of Hotmail are over, that everyone has been upgraded to the new client. This move has pushed the new service over 400 million active users, he said, including 125 million that are accessing email, calendar and contacts on a mobile device using Exchange ActiveSync.

"When came out of preview in February, it already had more than 60 million active accounts," he said. "However, Hotmail was still one of the most widely used services, with over 300 million active accounts. This made the magnitude of the process incredible, maybe even unprecedented. This meant communicating with hundreds of millions of people, upgrading all their mailboxes--equaling more than 150 million gigabytes of data--and making sure that every person's mail, calendar, contacts, folders, and personal preferences were preserved in the upgrade."

The transition was done in about six weeks, he said, and the Outlook team has spent the last few weeks making sure everything was completed correctly. So with the Hotmail upgrades now complete, Microsoft has moved on to introduce two new features: SMTP send to make it easier to send mail from different email addresses, and a deeper integration with SkyDrive, the latter of which will be gradually integrated into the email service.

Previously when Outlook users sent email using a different address, the recipient would see the email being sent "on behalf of" that other account. For example, the received email would read " on behalf of JustinTyme ( Sure, it's trivial, but apparently this has annoyed a number of Outlook users, especially those who'd rather not reveal their other non-Outlook address. That has been fixed, and should work for any email provider that offers POP or IMAP access.

Craddock goes on to talk about's direct SkyDrive integration in the compose experience. When sending an email, users can select files from SkyDrive and the client will automatically turn those into the right thumbnails with links that have the right permissions tied to people that receive the email.

 "When you insert pictures from SkyDrive, you automatically get a beautiful photo mail," he said. "And it's easy to edit the message, and add or remove files and pictures right from the new message compose experience."

The new SkyDrive integration is rolling out now, and will be available worldwide in the coming weeks, he said. For more information about the upgrade from Hotmail, head here.

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  • 4 Hide
    NightLight , May 2, 2013 1:43 PM
    it went pretty smooth, too
  • 1 Hide
    spartanmk2 , May 2, 2013 1:44 PM
    I like Gmail.
  • 9 Hide
    senkasaw , May 2, 2013 1:59 PM
    That's a lot of data. I'll bet the room was quiet when they first told their db guys what needed to go down :) 
  • Display all 19 comments.
  • 1 Hide
    beachbod , May 2, 2013 2:25 PM
    The new outlook is less bloat and a lot more responsive which means a lot when you work on computers that arent the fastest.
  • 0 Hide
    Jonathan Cyr , May 2, 2013 2:28 PM
    The switch from hotmail to outlook went great, and I actually prefer the layout of outlook. Nice job!
  • 0 Hide
    godfather666 , May 2, 2013 2:39 PM
    Hotmail was getting extremely slow. Outlook is way faster.
  • 1 Hide
    Anonymous , May 2, 2013 3:29 PM
    I like how they put Microsoft Office in the cloud. You don't need to pay like $300 or install anything to be able to use Powerpoint, Word & Excel. Just log into your Microsoft email account, click the "Skydrive" tab and then click the "Create" tab. From there you select one of the web apps. Most people only use Word and Powerpoint. If Publisher was added, there would be no reason to buy Office for anyone. I wonder how their shareholders feel about that.
  • 0 Hide
    drwho1 , May 2, 2013 3:50 PM
    I'm still using my 2 @hotmail accounts, will there be any change?
    I don't get it.
  • -1 Hide
    g-unit1111 , May 2, 2013 3:51 PM
    They should've killed Hotmail a long time ago. At least it went peacefully.
  • 0 Hide
    NuclearShadow , May 2, 2013 4:03 PM
    It's kind of sad, Hotmail has a long history. Use to be my main email address for years and still have my account from 96-97 somewhere around there when it first started.
    I guess nothing lasts forever even online.
  • -2 Hide
    dalethepcman , May 2, 2013 4:21 PM
    Now microsoft can use for that adults only website they were dreaming of...
    As a side note, the clean format of is the best webmaile experiance I have used, and puts gmail to shame. It's kind of comical how gmail strives to keep their search clean, but provides nearly non stop advertising spam in my gmail...
  • -1 Hide
    beoza , May 2, 2013 4:57 PM
    I made the switch in February, must say it's much more responsive and less cluttered. Like the new look and feel of it. Loging in is also much faster, it was getting very slow to log into in the last few years even on fast machines with good connections to the net. It loads a few seconds faster than my gmail accts, however I still use a email client to get my mail.
    drwho1 No there won't really be any change for you as far as your email address is concerned, it still works as it did before, I can still use my hotmail email addy and it's just fine. Everything will remain as it was they just changed the site. Here's a link that will answer your questions:
  • 0 Hide
    Old_Fogie_Late_Bloomer , May 2, 2013 6:03 PM
    They only lost ALL of my old emails when they transferred me over. I emailed them about it...nothing. I emailed them again today, but I'm not holding my breath.
  • 0 Hide
    pjmelect , May 2, 2013 7:15 PM
    I think that the new Outlook interface is rubbish, they obviously designed it to match Windows 8 the old Hotmail interface was much better although it was far from perfect. Everyone I know who uses it agrees with me, so it is not just me I am surprised that there are not more people criticizing it on this forum.
  • 0 Hide
    SteelCity1981 , May 2, 2013 7:35 PM
    I like the new outlook mail it's pretty nice you can select an email for example and it will automaticly remove all those emails related to it without you going through it manually and doing it.
  • 0 Hide
    tobalaz , May 2, 2013 9:43 PM
    I stopped using my Hotmail account close to 2 years ago when I couldn't get it on my Froyo Android phone and it refused to play nice with any of the available browsers. Switched to Gmail, sent out a notification to all my own contacts and the transition went pretty smooth.
    I know down the road there was actually a Hotmail app released, but by then I already made the move.
    I hope for all the remaining Hotmail users their transition went smoothly and they didn't lose any contacts in the process. God knows it was a pain when I canceled my subscription to AOL when Time Warner started up high speed internet in the area and I wasn't going to keep paying $20 for an email address, which, eventually became free for all anyways.
    Guess I've had crappy luck there.
    It just makes me wonder, if I had went to a Windows phone over Android, would I have been able to just set up my Hotmail direct to a built in Outlook client or would I have been setting up a Gmail account anyways?
  • 0 Hide
    eiskrystal , May 3, 2013 12:58 AM
    Somebody "likes" the outlook layout? It's one of the worst interfaces i've had the displeasure to have forced on me.
  • 0 Hide
    teh_chem , May 3, 2013 5:29 AM
    I signed up for an email account when it debuted. I have to say that if I weren't so integrated with gmail/google already, I'd be using Nice interface, nice features.
  • 0 Hide
    godnodog , May 6, 2013 3:30 AM
    well, I really hate outlook, so I am unhappy with it, hopefully I´ll get used to it and not change provider.
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