Nokia Offers $100 to All Lumia 900 Owners Over Data Bug

Nokia's Lumia 900 is its highest end Windows Phone device to date. It launched in the United States just a few days ago and according to AT&T's Jeff Bradley, the launch was 'a notch above anything [the network] has ever done,' including the iPhone launch. Considering this, it stands to reason that Nokia is eager to keep every Lumia 900 owner happy and satisfied with their purchase. The company is today offering an apology and $100 to early adopters complaining about a software glitch with the phone.

AllThingsD reports that Nokia this week confirmed an issue that prevented some people from connecting to the internet on their phone. Nokia U.S. Chief Chris Weber is quoted as saying the problem is a memory-management issue and nothing to do with the hardware or AT&T. Finland-based Nokia already has a software fix for the glitch and all new phones are shipping with the updated software.

So, what are you to do if you already have the Lumia 900 and are experiencing this problem? According to Weber, starting April 16, you can either download the update to your phone or hit up AT&T for a brand new handset. Additionally, Nokia is offering all customers, regardless of whether or not they've run into this particular problem, $100 credit. This will apply to anyone purchasing the phone between the launch date, which was April 8, and April 21. This means the Lumia 900 is essentially free to buy between now and April 21. Ever so tempting, don't you think?

In case you missed the specs for this one, the Lumia 900 is similar to the 710 and 800 in appearance but is packing a bit more of a punch under the hood. The 4G phone boasts a single-core 1.4GHz Snapdragon CPU, a 4.3-inch ClearBlack AMOLED 800 x 480 touchscreen display, 512MB RAM, an 8-megapixel (F2.2, 28mm) camera in the rear with Carl Zeiss optics, and a 1840mAH battery.

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  • Marco925Embarassing. Does this mean the smartphone beta test is still on?


    No, it means that Nokia respects their costumers way more than Apple (iPhone4 signal problems?)
    22
  • phexacGotta love how the minds of posters here work:Nokia screws up and has to pay compensation to its customers....therefore.....APPLE IS BAD!!!


    Well, it's not such a logical leap, considering both are connectivity issues, and they're comparing each company's handling of the problem. Apple waited for a while and then when the hype reached critical mass, chose to give people bumper cases. Nokia got out front on the issue (it launched a few days ago), is fixing the problem, and giving people $100.
    15
  • @phexac YES !!
    Apple screw up, stick fingers in their ears, go la la la la, bury head in sand, declare nothing is faulty and tell fanbois to STFU.
    11
  • Other Comments
  • Embarassing. Does this mean the smartphone beta test is still on? :P
    -9
  • Marco925Embarassing. Does this mean the smartphone beta test is still on?


    No, it means that Nokia respects their costumers way more than Apple (iPhone4 signal problems?)
    22
  • “If you’ve ever had the nagging suspicion that your Lumia 900 was actually a borderline defective glorified prototype in some type of secret product test -- you may have been on to something.”
    -14