FAQs
Does Soundcore offer free shipping?
Soundcore offers free shipping on all orders with no minimum required. Delivery takes between three to seven days and logistics are handled by Amazon. The e-comm giant chooses the carrier that best works for the customer and their shipping address.
Can I get a Soundcore student discount?
Yes, students can get a 20% discount on all Soundcore purchases. Current students must verify their eligibility via Student Beans. You can find out more via the Soundcore/Student website.
What is Soundcore's warranty policy?
Soundcore offers three warranties based on the item you've purchased. Speakers and headphones include an 18-month warranty period, whereas LED light strips include a 12-month warranty. You can browse Soundcore's warranties via the Soundcore website.
What is Soundcore's return policy?
If you're unhappy with your purchase, Soundcore offers a 30-day money back guarantee. Undamaged products may be returned for a full refund within 30 days of the date of purchase. Items must include original packaging and accessories.
How can I contact Soundcore?
If you want to speak to a member of the Soundcore customer service team, you can call them on +1 (800) 988 7973, or start a Live Chat through the live chat feature on the Soundcore website. Their staff are on hand Monday to Friday between 9am - 5pm (PT).
Hints and tips
Shop refurbished: Refurbished devices can be purchased direct from Soundcore. Each product receives thorough cleaning and inspections with minimal to no signs of wear or visible cosmetic imperfections. They all include a 90-day risk free trial. You can view all renewed devices via the Soundcore website.
Redeem a Soundcore student discount: If you're studying, you can get 20% off your next order by verifying. Just sign in to your Student Beans account to see the available student offers and save on Soundcore products.
Save money for your business with Soundcore corporate discounts: Soundcore offers corporate discounts for approved businesses that buy in bulk. The corporate purchase price is exclusively available on the Soundcore website. You can browse all eligible devices via the Soundcore website.
Get a Soundcore military & first responders discounts: Military personnel and their families, government staff & teachers can also save on their order, with 20% off when you verify using a valid work email address. You can confirm your status through the Soundcore website.
Sign up for newsletter promos: Soundcore offers promotions via e-mail newsletters, such as 10% off your first order. You can sign up for the promos via the Soundcore website by providing your chosen email address.
How to use Soundcore promo codes
1. Find one of our Soundcore promo codes you want to use and click "Get Code".
2. Once your code has been revealed, copy it for later and head to the Soundcore website to start shopping.
3. After adding an item(s) to your shopping cart, proceed to the view shopping cart dashboard.
4. Below your cart total, you'll find a field that says "Discount code." Manually enter your Soundcore coupon, click "Apply," and your coupon will be activated.
5. Proceed through the rest of the checkout process as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
