FAQs
Does Cocoon by Sealy offer free shipping?
Cocoon by Sealy offers free shipping on eligible orders. In addition, the company offers expedited shipping options, such as UPS Next Day, UPS Second Day, and UPS Saturday Delivery. The expedited shipping options cost more.
How does the Cocoon by Sealy free trial work?
When you buy a Cocoon by Sealy mattress, you have a full 100-night free trial to make sure it's the right pick for you. The company recommends that you try your mattress for at least 30 days to settle in. If you don't like your mattress, Cocoon by Sealy will refund your money and pay for the return shipping. The mattress will then be donated to a local agency. You can read about Cocoon by Sealy's return policy via their website.
Does Cocoon by Sealy products come with a warranty?
Cocoon by Sealy products do come with a warranty and the length varies depending on the product. Mattresses get a 10-year full-replacement limited warranty, the Cocoon Foundation bed base is covered by a 5-year warranty, the Power Base has a 25-Year limited warranty and The Pillows and Sheets Bundle has a 1-year limited warranty.
How do I contact Cocoon by Sealy customer service?
Cocoon by Sealy has multiple ways to get in touch. You can start a live chat on the website which you can find on the contact us page, you can also call (888) 818-4039 and email the customer service team.
Hints and tips
Shop the Cocoon by Sealy sale: You can save up to 35% off with the Cocoon by Sealy sales. Whenever a sale is live, it's displayed on the homepage with a countdown telling you how long you have left before the sale ends. You can also check our guide to the best Cocoon by Sealy deals and sales. The brand tends to run sales throughout the year, especially around key retail events like Christmas, Black Friday, President's Day, Memorial Day & 4th of July.
Save with freebies & bundles: Cocoon by Sealy regularly offers bundles & freebies with selected products. For example, with every Chill Mattress order, you'll get a free pillows and sheets bundle - great value for money which can save you up to $200. Keep an eye out for these kind of bundle deals, which are updated regularly.
Sign up for the Cocoon by Sealy newsletter: If you want to receive updates on sales, products and offers, sign up for the newsletter for free and you'll get the latest news on the retailer sent to your chosen email inbox as soon as it's available. By signing up for the newsletter, you stand the best chance of receiving any exclusive limited-time deals.
Follow the brand on social media: You can also follow Cocoon by Sealy on its social media channels, including Facebook, Twitter & Instagram, where they will post about any promotions & bundle deals. If you're a regular social media user, this is another good way to keep up to date with the best deals.
How to use Cocoon by Sealy promo codes
1. Take a look through our Cocoon by Sealy promo codes to find one you want to use.
2. Click "get Code" to reveal it and copy your unique code to your clipboard for later.
3. Head over to the Cocoon by Sealy website to start shopping.
4. After adding an item(s) to your shopping cart, proceed to the view shopping cart page.
5. Below the "order summary" column (located on the right), you'll see a field labeled "Enter a Promo Code."
6. Click on the "+" and manually enter your code. Once you've entered your coupon code, click "Apply" and the discount will be immediately shown.
7. Proceed through the rest of the checkout process as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
