FAQs
Does Sealy offer free shipping?
Sealy offers free shipping on eligible orders. In addition, the company offers free in-home setup on select purchases. In-home delivery includes delivery, in-home set-up in the room of your choice, and haul away of your old mattress.
Is there a Sealy free trial?
Yes, Sealy mattresses come with a full 90-night free trial to give you time to make sure you've picked the right mattress. If you don't like your mattress after 90 nights, Sealy will refund your money and pay for the return shipping. The mattress will then be donated to a local agency. Keep in mind that in-home delivery items may be subject to a $175 return fee.
Do Sealy products come with a warranty?
Yes, Sealy mattresses are backed by a 10-year full-replacement limited warranty. The company's beds are tested rigorously. However, if signs of dips and body impressions surface, Sealy will replace your mattress. (Sealy will cover any indentations 1-1/2" or deeper). Meanwhile, Sealy foundation & frames are covered by a 3-year parts & repairs warranty, as well as a 25-year overall warranty which applies in the event of any defects.
What is the Sealy returns process?
The returns procedure with Sealy depends on what products you're planning on returning. They ask that you try out mattresses for at least 30 days before sending them back, and you can return mattresses up to 90 days after your purchase. Meanwhile, foundations & bases have a 3-year parts warranty. However, pillows are only returnable if they are defective due to hygiene issues.
How do I contact Sealy customer service?
Sealy has multiple ways to get in touch. You can start a live chat on the website which you can find on the contact us page, you can also call (800) 499-1988 to speak with a sleep expert, or (800) 697-3259 for order support. Sleep experts are on hand Monday to Friday 9am - 9pm (EST), as well as Saturdays & Sundays between 9am - 6pm (EST). Meanwhile, Sealy customer service is open for calls Monday to Friday 8am - 8pm (EST), Saturday 9am - 6pm (EST), and Sunday 10am - 6pm (EST).
Hints and tips
Shop Sealy deals & sales: Like many mattress manufacturers, Sealy frequently offers sales on its beds, foundations, and frames, with big sales around key retailing events such as Christmas, Black Friday & New Year's. Make sure to follow our Sealy mattress sales guide for the best sales each week. We've previously seen as much as $400 off selected products.
Watch out for freebies & bundles: Sealy regularly offers promotions on Sealy beds and accessories, such as free pillows, with selected models. These freebies can be worth up to $300, letting you get better value for your money if you shop at the right time.
Enjoy a 90-night mattress trial: Sealy offers a 90-night trial on mattresses so you have plenty of time to decide whether it's your perfect match. If during that time you decide it's not the right mattress for you, Sealy will arrange for it to be picked up and returned, for free. On certain occasions, the mattress may be donated to a local organization.
Follow the brand on social media: You can find Sealy on Facebook, Instagram & Twitter if you want to keep up with the latest news. You'll see info on products, promotions & any sales, making sure you never miss a chance to save.
How to use Sealy promo codes
1. Choose one of our Sealy promo codes you'd like to use and click "Get Code" to reveal it.
2. Head to the Sealy website to start shopping.
3 After adding an item(s) to your shopping cart, proceed to the view shopping cart page by clicking on your cart.
4. Below the "order summary" column (located on the right), you'll see a field labeled "Enter a Promo Code."
5. Click on the "+" and manually enter your code.
6. Once you've entered your coupon code, click "Apply" and the discount will be immediately shown.
7. Proceed through the rest of the checkout as normal to place your order.
