FAQs
Can I get Tuft and Needle Black Friday deals?
Many mattress retailers offer Black Friday deals during November and Tuft and Needle is no exception. The brand tends to offer significant discounts for the seasonal sale - we saw up to $800 off mattresses in 2022. Keep an eye on this page and our Black Friday mattress deals page for the latest Tuft and Needle Black Friday deals. We'll be adding new ones as we find them to keep you in the loop with the best price drops.
Is there a Tuft & Needle military discount?
Yes, Tuft & Needle offers a variety of discounts to eligible consumers in certain professions. Veterans can get 15% off their orders, and so can first responders. and healthcare professionals. In each case, you'll need to verify your eligibility. It's worth noting that the discount doesn't stack with current sales.
What is the Tuft & Needle Refer a Friend discount?
Tuft & Needle's Refer a Friend program rewards you (and a friend) when you recommend T&N's mattresses. Recommend Tuft & Needle to a first-time customer and they'll get $100 off their mattress purchase of $895 or more. Additionally, you'll get a $25 gift card after they complete their 100-night trial. You can read more about the T&N Refer a Friend Program via the Tuft & Needle website.
Does Tuft & Needle offer free shipping?
Tuft & Needle offers free standard shipping on all purchases. (Return shipping is also free). The company also offers in-home setup plus old mattress haul away. During checkout, you can select "In-home setup plus old mattress haul away" for a $150 fee. The $150 covers all mattresses purchased on that order, so all mattresses will be delivered using this service.
Is there a Tuft & Needle free trial?
Yes, Tuft & Needle proudly offer an 100-night trial on all mattresses, letting you trial your product out to make sure it's the right one for you. If you aren't happy with it, let the customer service team know before your 100 nights are up to get a full refund.
How do Tuft & Needle returns work?
Tuft & Needle will facilitate full refunds on products within their returns period (100 days for mattresses). If the product has been used, they will help you find a local charity to donate it to. If the product has not been used and is still in the original packaging, they'll send a pre-paid shipping label to help you organize a return to their warehouse. Either way, as long as you are within your returns period, you'll be entitled to a refund. Just get in touch with their team for details.
How do I contact Tuft and Needle?
You can get in touch with Tuft and Needle in a number of ways. First, you can call (877) 842-2586 to speak to a member of their team. You can also find a Live Chat feature on their website. Just look for the chat icon in the bottom right corner. The Tuft and Needle website also features plenty of FAQs and a Contact Form.
Hints and tips
Get a Tuft & Needle military discount: If you're a veteran or member of the military, you can get 15% off your order by verifying your status with a valid work email address through the Tuft & Needle website before you order. First responders & healthcare workers can also redeem this saving.
Refer a friend to Tuft & Needle: With the Tuft & Needle Refer a Friend, if you let a friend know about the brand, they'll get $100 off their first mattress purchase worth $895 or more, and you'll receive a $25 gift card.
Make the most of a Tuft & Needle free trial: Tuft & Needle offers a 100-night trial on mattresses. This gives you loads of time to decide whether it's the right mattress for you. If not, just get in touch with their customer service to arrange a return & a full refund.
Register for the Tuft & Needle newsletter: You can stay up to date on the latest deals and releases with the Tuft & Needle newsletter. It's free to sign up and you'll be alerted when mattresses are on sale. Just provide your email address through their website.
Follow Tuft & Needle on Social media: You can find Tuft & Needle on their social media pages (Facebook, Twitter and Instagram). Like the newsletter, keeping up to date on social media is a good way to keep up to date with the brand. You'll see plenty of information on sales, promotions & new products, plus plenty of tips on how to sleep better.
How to use Tuft and Needle promo codes
1. Choose one of our Tuft and Needle promo codes you'd like to redeem and click "Get Code".
2. Copy the code for later, then head to the Tuft & Needle website to start shopping.
3. Add the item(s) you want to your shopping cart, then proceed to the view shopping cart page.
4. Above the "total" pricing you'll see a field labeled "Have a Promo Code?". Click on the downward facing arrow and manually enter your Tuft and Needle promo code.
5. Click "Apply" and your discount will be immediately shown.
6. Proceed through the rest of the checkout as usual to place your order.
