Microsoft Puts Nail in Xbox RROD "Coffin" Program
Source: Tom's Guide US | Keywords: microsoft, xbox, 360, rrod, repair | Themes: Digital Entertainment
Pack it yourself. Or don't. It's broken anyway.
Most Xbox 360 owners, especially those who bought their console before the ‘Falcon’ update, know full well the process of getting their console repaired after it’s fallen to the dreaded Red Ring of Death.
The old process used to be fairly painless, aside from having a dead console and game withdrawal. All one had to do was ring the Xbox support line to request for a repair and Microsoft would send an empty box with specially fitted packing materials for sending the dead Xbox 360 in for fixing, postage paid.
Sadly, Microsoft has put an end to the aforementioned process, making it slightly less convenient to send broken consoles for repairs. According to Joystiq, on May 26, Microsoft stopped sending out empty shipping boxes "in an effort to expedite the repair process."
"Customers can now ship their consoles themselves using an e-label provided by Microsoft and do not need to wait for an empty box to be shipped to them," said a Microsoft representative.
While this will save Microsoft some money in sending out the initial boxes, one can only imagine in what shape some the Xbox 360s will arrive in now that people can package them up however they please. Wrapped in newspaper? Covered in toilet paper? Nothing but the shipping label?
How would you send off your broken Xbox 360? Let us know in the comments below!
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with a hammer stuck in the side
Nothing but a shipping label? Yeah, I see that happening unfortunately
. I also see people putting it in a big box with no type of cushioning leaving it to bounce around and end up at good ol MS in more than a few pieces.
considering i'd like to have it back in working order... bubblewrap plus packing peanuts..
Covered in toilet paper seems only appropriate for this excrement.
I'd throw some cat droppings in with it. It's all basically the same thing.
pull the whole thing apart and send it in a wal mart shopping bag.
huh. I'd probably put it in a small box, then a larger one, then boxes that keep getting progressivley larger until they're roughly the size of a minivan.
In a coffin. Then I would hope to see it return with a halo.
I would love to try your idea of just throwing a shipping label right on the consol XD....but I would get some bubble wrap and a decent box
One of my friends recently shipping off an Xbox 360 and I'm not sure this article is accurate. He called the 4MYXBOX number, talked to someone in India, and they gave him an option to print off the shipping label or have a package delivered. Whoever he talked to obviously didn't put the order in so he did it online and he had the same options. I believe printing the label was the default option but having a box shipped was definitely there.
And to be perfectly honest even if the option wasn't there I would rather just print the label and drop it off at a UPS Store than wait a week with a broken Xbox for a box to arrive.
"you supposed to put it in a box when you send it!"
"yeah i did - its an xbox"
Considering I'm on my 4th Xbox, I already have the special packing materials - doesn't make any difference to me.
Yes. 4 Xboxes. They've been dying on a yearly basis. This one will die between august and october, given the pattern.
I wish I was joking.
LOL considering fixing the RROD is very very easy I didnt even ship mine. I just cracked it open and fixed it. The RROD is one of the big reasons 360's have come with so many different DVD drives over the years. Since the jump to Lite-On was made the RROD has been massively reduced and is mostly releated to Thermal Paste issues now and not the DVD.
Anyway I tend to by RROD 360s at the Flea Market for $20 take them home fix them and mod them and then sell them for $100 as a Modded 360.
LOL considering fixing the RROD is very very easy I didnt even ship mine. I just cracked it open and fixed it. The RROD is one of the big reasons 360's have come with so many different DVD drives over the years. Since the jump to Lite-On was made the RROD has been massively reduced and is mostly releated to Thermal Paste issues now and not the DVD.Anyway I tend to by RROD 360s at the Flea Market for $20 take them home fix them and mod them and then sell them for $100 as a Modded 360.
dude its NOT as you put it; my buddy has RROD on his and he went online to find out which specific error it was. guess what? it wasn't a heat problem, but the "i dont know, im just dead" error. seriously, its an actual error.
M$ sent it back saying "there seems to be some tampering with the case/ sticker and we are no longer responsible for the damages"
good thing for us we're still hardcore PC gamers...
Not sure why Sicundercover got a =1, but I've done the same with a friend's Xbox 360, though sometimes the problem is that the motherboard heats up and warps which can not be fixed.
Covered in toilet paper seems only appropriate for this excrement. I'd throw some cat droppings in with it. It's all basically the same thing.
Ahh now I see why you were bashing valve for not making PS3 games, you are a PS3 fanboi. Gotcha.
Go away failboy.
I`d send a sony PS3 to them ....
))) maybe they send back a 360 .
I'd send mine back riddled with bullet holes......Also if it was a PS3, I would not even bother. I would blow that piece of shit up.
with a hammer stuck in the side
daft, that was the best comment yet.
haha when i read the title i stupidly thought it meant that microsoft had finally resolved the RROD problem once and for all.
lol i think its funny how they embrace the so called "falcon" hardware. give it another year till a new kind of error crashes the thing
If it's possible, I would send it with some Ajaax.... only to make them panick!
daft, that was the best comment yet.
Well if it was built like the xbox 1 that sucker would defect those bullets like a man!
Whatever happened to saving your packaging in case you need to send it back to the manufacturer for warranty service?

If I had to send it in for service, however, I'd probably go to a place like Mailboxes Etc to make sure it was professionally packed and ensured. Of course, I don't console game - I PC game.
Considering I'm on my 4th Xbox, I already have the special packing materials - doesn't make any difference to me.Yes. 4 Xboxes. They've been dying on a yearly basis. This one will die between august and october, given the pattern.I wish I was joking.
Lol, dude i feel sorry for you... i have had two xboxs, i got the pro version when they first came out, and that one finally died about 6 months ago(it wouldnt stay on for some reason, no errors.) but now i have an ELITE...
oh and one of my friends got the RROD, and he bought a kit on ebay and he seriously fixed it, it works perfectly now, and it only cost him $25...
lol
buying a 360 was the biggest mistake of my gaming career. i've been through 2 red rings, and i know a 3rd is just around the corner. I'm going to send a 30" cube box so microsoft gets hit with a $300 dimensional weight package. which puts me almost even for getting epicly ripped off.
This article is wrong. I shipped my 360 away not a week ago, in a box supplied by Microsoft.
Seriously, you get your box back sooner if you ship it yourself. How douche-tatic do you have to be to spin that into a negative thing? Censor this comment and prove me right!
Seriously, you get your box back sooner if you ship it yourself. How douche-tatic do you have to be to spin that into a negative thing? Censor this comment and prove me right!
Whatever happened to saving your packaging in case you need to send it back to the manufacturer for warranty service?If I had to send it in for service, however, I'd probably go to a place like Mailboxes Etc to make sure it was professionally packed and ensured. Of course, I don't console game - I PC game.
Looks like at least one person hasn't lost their common sense.
Ironically enough I shipped mine in a few trashbags with some packing peanuts stuffed between. The Trashbags helped the xbox sit flush in the box without moving around.
dude its NOT as you put it; my buddy has RROD on his and he went online to find out which specific error it was. guess what? it wasn't a heat problem, but the "i dont know, im just dead" error. seriously, its an actual error. M$ sent it back saying "there seems to be some tampering with the case/ sticker and we are no longer responsible for the damages"good thing for us we're still hardcore PC gamers...
Well if you would have read my post instead of skimming through it you would have seen that I also mentioned that it is releated to the DVD drive. A replacement drive and a bit of spoofing fixes that. You would have also seen that I fix these often and and have been doing so for a while. But if you knew anything about how to do it or even how to spoof a 360 drive you would have fixed yours after MS sent it back.