Segway's new Muxi ebike is now available, and I'm in love with the design

Segway Muxi eBike with two riders — (Image credit: Segway)

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What is it?
Power, battery, and range
Cargo capacity and accessories
Safety features
Outlook

At CES 2026, I was able to get a sneak peek at Segway's newest ebike, the Muxi, and I was instantly intrigued by the design of this short-tail utility e-bike, which promises some of the carrying capacity of larger cargo e-bikes, but in a more compact package.

Three months later, and the Muxi is finally on sale for $1,699.99 at store.segway.com and at Segway e-bike dealers in the US. Here's a look at the new bike, what it offers, and how it could stack up to some of the best electric bikes we've tested at Tom's Guide.

What is it?

Segway Muxi eBikes in showroom — (Image credit: Segway)

Segway markets the Muxi as a "short tail utility bike," meaning that it's designed to haul not just you around, but is adaptable enough for small grocery runs, and can even fit a passenger on the back.

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Similar to Segway's other e-bikes, the Muxi has a step-through frame. The lower half of this midsection houses the bike's battery, while the upper half can be configured with a cup holder or storage compartment.

It rides on 20 x 3-inch tires, a similar size that's used on many cargo e-bikes, which puts the rider (and the center of gravity) a bit lower to the ground to aid in stability. The bike itself weighs 73 pounds — not exactly light, but in line with other bikes of its size — and can carry up to 418 pounds.

Power, battery, and range

Segway Muxi eBike closeup of rear wheel — (Image credit: Segway)

The Muxi is powered by a rear 750W hub motor with a peak torque of 80nm; it also has a 48V / 716Wh battery that Segway says should be good for up to 80 miles of range. It's a Class 1 or 2 ebike (you can switch between the two using the Segway app), though it's single-speed, so you may be relying on the motor more if you've got some hills ahead of you.

Cargo capacity and accessories

Segway Muxi eBike with rider and passenger — (Image credit: Segway)

Like other cargo e-bikes, the Muxi is designed to be outfitted with a variety of accessories, including a passenger kit ($199.99) that includes a seat, foot pegs and wheel guards. However, it's designed for kids (up to 120 pounds), so adults beware.

Other accessories include a front basket ($99) as well as a middle basket ($29, coming in May). Fenders ($79) cost extra, a bit of a bummer, but you do get a cupholder free of charge. The Muxi will also work with Segway’s Rearview Radar ($99), to better let you know if a car is coming up fast from behind.

Hopefully, Segway will offer other add-ons, like panniers, so that you can carry more stuff in the front and rear, like with other cargo bikes.

Safety features

Segway Muxi eBike closeup — (Image credit: Segway)

Safety features on the bike will include things that Segway has had on its electric scooters, such as Apple FindMy and AirLock, which locks and unlocks the bike automatically based on your proximity, using your phone and a Bluetooth connection.

The company is also adding a Lost Mode, which will let you remotely disable the bike and battery if either is stolen. However, this feature, as well as AirLock and Segway GPS, will require a subscription after the first year of ownership.

The bike also features hydraulic disc brakes, a 600-lumen headlight, and a taillight, which use an intelligent lighting system that turn on automatically, and have high-and low-beam settings. Turn signals are also incorporated into the rear light.

Outlook

Woman riding Segway Muxi eBike with dog — (Image credit: Segway)

The Segway Muxi definitely has a design that stands out; while it's probably not as practical as a full-size electric cargo bike, it could appeal to those who are looking for a commuter-style bike with some extra capacity to haul small loads of groceries.

I can see the Muxi competing with bikes such as the Rad Power RadRunner, which was once one of our favorite ebikes until the company filed for bankruptcy.

Segway will need to come out with more accessories, and any passengers on the back are likely to be a bit cramped — but since it's limited to smaller people, they should have a smidge more room in the rear. I just wouldn't want to take them on extended rides.

We hope to test the Muxi soon to see how it performs, so stay tuned.

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Michael A. Prospero is the U.S. Editor-in-Chief for Tom’s Guide. He oversees all evergreen content and oversees the Homes, Smart Home, and Fitness/Wearables categories for the site. In his spare time, he also tests out the latest drones, electric scooters, and smart home gadgets, such as video doorbells. Before his tenure at Tom's Guide, he was the Reviews Editor for Laptop Magazine, a reporter at Fast Company, the Times of Trenton, and, many eons back, an intern at George magazine. He received his undergraduate degree from Boston College, where he worked on the campus newspaper The Heights, and then attended the Columbia University school of Journalism. When he’s not testing out the latest running watch, electric scooter, or skiing or training for a marathon, he’s probably using the latest sous vide machine, smoker, or pizza oven, to the delight — or chagrin — of his family.

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