Source: Tom's Hardware US | Keywords: blackberry, bold, overheat, docomo, rim | Themes: 3GSM, Smartphones
Bad news for Canadian smartphone manufacturer, Research In Motion as news emerges that DoCoMo, Japan’s biggest mobile phone provider has stopped sales of the device following reports of the device overheating.
Reuters today reports that DoCoMo said it has sold about 4,000 high-end Bold phones, and about 30 users have complained the phone's keyboard area had heated up. The cellular telecommunications company said no one has been burned and none of the handsets have caught fire.
"This issue appears to be specifically limited to the BlackBerry Bold devices sold in Japan since last week and sales of BlackBerry Bold devices in other countries are unaffected by this matter," Reuters quotes from a statement.
This could be the second time a carrier has halted sales of the Bold. Back in October while the U.S. was eagerly awaiting the arrival of the RIM handset, UK carrier, Orange, had reportedly pulled the handset citing issues with the quality of the software.
RIM has said it had ruled out a battery problem, but said the root cause is still being investigated. Read the full story here.
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I wonder how "hot" the keypads got? The full article states the phones may overheat when charging. Doesn't any device with a rechargeable battery heat up when charging?
It doesn’t surprise me that phones overheat, now days they are packing a lot of technology into a small package.
My Iphone gets wicked hot, doesn’t overheat but I’m sure its borderline.
Is this an issue of the phones actually overheating or are they just merely heating up? From the article it sounds like the latter.
"Oh noze, my latest technological device which has the power of my computer has it's temperature rising slightly above the ambiant level. This must be abnormal. I am outraged, I think."
I'm surprised they've pulled the product completely. 30 out of 4,000 is only 0.75% (3/4%). And considering so far the only complaint is it get "hot"... no damage, no burns, no fire, no failures mentioned.
Is this an issue of the phones actually overheating or are they just merely heating up? From the article it sounds like the latter.
I'd be interested to hear just how hot they are getting. And whether it has anything to do with charging the phone, or during long use. I've had cell phones that would get hot after you talked for a couple hours straight. And by hot they were not unbearable to hold, just very warm.
Scenario: People talk on the phone while driving, phone heats up, they drop it in their laps, it burns (and they have an idea of what a burning pain should feel like down there
) and they sue. McDonald's Hot Coffee all over again.
There's my screenplay, I'm going to make that retarded movie, go to sundance, wow the massive idiots and then get nominated and win the best movie oscar.
So thirty people whined and thats all it took. What does any electronic device do when its stressed...it heats up. Friggin' geniuses!!
Well good thing they doesn't wait until they get victim, right? May be they should wait until some of the phone explode or something? Now that's a news!
Well heck if you text message on it 14 hours a day, its bound to get a little warm.