Woman Fired for Using ALL CAPS in Email

By Kevin Parrish, published on September 1, 2009 at 4:40 PM
Source: Tom's Guide US | Keywords: , , , , | Themes: The Internet, Software, Networking
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An accountant in New Zealand was fired for using all caps, and bold, red font in her emails.

An article in the New Zealand Herald claims that an accountant for ProCare Health, serving as the company's financial controller, was fired because she sent "confrontational" emails. The emails consisted of some words typed in bold, red letters, all of which were in caps. However, Vicki Walker was quickly avenged by the Employment Relations Authority, and was thus awarded $17,000 for an unfair dismissal.

The emails, sent to co-workers, caused "disharmony" in the workplace due to the block capitols, red text and bold typeface according to ex-employer ProCare. The company dismissed Walker back in December 2007 after just two years of service. ProCare also claimed that she sent multiple emails, however only one example showed up in court.

Strangely enough, the email presented to the court didn't offer any specific slandering, but rather instructions on how to fill out staff claim forms. Time and date were specified using bold red, and there was also a sentence written in capitols and highlighted in bold blue reading: "To ensure your staff claim is processed and paid, please do follow the below checklist."

"To say that [email] is confrontational is ridiculous," says Walker. "I have spent thousands defending myself and there are so many issues that are unresolved that I want to take them up on." Walker added that she plans to lodge an appeal for further compensation.

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Comments

jellico 09/01/2009 10:58 PM
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Somehow I doubt she was fired for merely using caps to explain how to correctly fill out a form. I suspect we are all quite familiar with the person who comes across as a real a-hole in their email messages (usually in person too, for that matter). Anyway, there's something to be said for being polite in the workplace, even if you can't stand the person you're communicating with.

lifelesspoet 09/01/2009 11:00 PM
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Not any fault of tom's, but todays news is kinda boring. And should have been a reprimand not out right dismissal.

hellwig 09/01/2009 11:01 PM
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THIS IS OUTRAGEOUS!!!

It sounds like she was using the capitals, bold, and red font to emphasize important parts of the email. I know that's what grabs my attention in the endless stream of worthless business emails I receive daily.

Now if it were something like "DONUTS IN THE KITCHEN, GET THEM WHILE THEY LAST!!!", that would be a different story.

salem80 09/01/2009 11:05 PM
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Mis-coordination .......

teeth_03 09/01/2009 11:07 PM
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[color=red]BOLLOCKS!!!![/color]

dbzpic1 09/01/2009 11:11 PM
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major7up 09/01/2009 11:12 PM
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I wonder if they have a statute in New Zealand like they do here in California where you employed at will and can be fired for any reason (according to most applications or offer acceptance letters). But it sounds like she was fired unreasonably. We will never know the full story I suspect.

WheelsOfConfusion 09/01/2009 11:19 PM
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Can we have boomaga narrate the email?

leafman420 09/01/2009 11:21 PM
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Well I don't know abut the all caps thing, but I also like a little color in my mail. Sounds like they just didn't like her, and that is not a reason to fire someone. We all have a right to be an ASSHOLE sometimes. :)

rexoverbey 09/01/2009 11:21 PM
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i was fired for using all lowercase in pink.

grieve 09/01/2009 11:26 PM
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^ I would never fire someone for showing a little pink...

Spanky Deluxe 09/01/2009 11:30 PM
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It's "capital" not "capitol" btw. You're likely getting confused by "Capitol Hill" since capitol means a building housing legislative assembly (although I don't think it is used much in modern English or American English).

Does this now mean that Best of Media will now fire you too?

pmt82 09/01/2009 11:37 PM
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Quote :I wonder if they have a statute in New Zealand like they do here in California where you employed at will and can be fired for any reason (according to most applications or offer acceptance letters). But it sounds like she was fired unreasonably. We will never know the full story I suspect.


At the start of employment in New Zealand there is a new law that allows the employer to "let go" a new employee within 3 months I believe. After this trial period you need to be warned before being fired. Unless of course it’s a major offence which this clearly is not.

As jellico said above, she probably pissed of the wrong people who were looking for any excuse they could to get rid of her.

Anonymous 09/01/2009 11:38 PM
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MotionMan 09/01/2009 11:49 PM
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Sounds like she was communicating well - I'm guessing something else may be going on here (did she talk to her coworkers in the same way she emailed?)

On the other hand - I just can't understand why some people always write in all caps. All caps is harder to read than normal upper/lower case.

MotionMan 09/01/2009 11:49 PM
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Sounds like she was communicating well - I'm guessing something else may be going on here (did she talk to her coworkers in the same way she emailed?)

On the other hand - I just can't understand why some people always write in all caps. All caps is harder to read than normal upper/lower case.

eklipz330 09/02/2009 12:44 PM
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hellwig :
THIS IS OUTRAGEOUS!!!It sounds like she was using the capitals, bold, and red font to emphasize important parts of the email. I know that's what grabs my attention in the endless stream of worthless business emails I receive daily.Now if it were something like "DONUTS IN THE KITCHEN, GET THEM WHILE THEY LAST!!!", that would be a different story.



donuts?!?!?! WHERE!!!!!!

homerhellboy223 09/02/2009 1:00 AM
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Igot1forya 09/02/2009 1:19 AM
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mAn tHAt SUCks!

montezuma 09/02/2009 2:09 AM
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Maxor127 09/02/2009 3:34 AM
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If that's the email in the picture that she was fired for, it was ridiculous to fire her for that and she does deserve compensation.

Anonymous 09/02/2009 4:00 AM
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Her company was retarded for firing her over that, but she was also a dumbass for sending the email. If she had been warned beforehand about doing it then I would understand them firing her though.

Belardo 09/02/2009 5:22 AM
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If pointing out AN IMPORTANT DATE is going to scare the hell out of someone, THEY SHOULD STAY HOME.

Nothing I see in the example screen shot... is anything to be upset by.

croc 09/02/2009 5:49 AM
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Here's the original article. Pretty pathetic that the council took the best part of two years to grant her compensation, but hey... That's NZ justice, where the mill wheels grind very slowly, but exceedingly finely.

Had the employer just shuffled the positions around a bit and made her redundant, they'd not have a case to answer. I predict that this is not the last I'll see of this case.

http://www.nzherald.co.nz/nz/news/ [...] d=10594014

zipz0p 09/02/2009 6:09 AM
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Capitol != Capital. Famous theorem.

dingumf 09/02/2009 6:17 AM
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ALL CAPS=PERMABAN

wtf admin abuse

anamaniac 09/02/2009 8:07 AM
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r3t4rd 09/02/2009 9:16 AM
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backbydemand 09/02/2009 9:32 AM
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jellico :
Somehow I doubt she was fired for merely using caps to explain how to correctly fill out a form. I suspect we are all quite familiar with the person who comes across as a real a-hole in their email messages (usually in person too, for that matter). Anyway, there's something to be said for being polite in the workplace, even if you can't stand the person you're communicating with.



If this person had used other emails with slanderous content and more confrontational content, don't you think the company would have submitted them as evidence? If you were a company lawyer and the worst example was the one above you would have looked a little harder.

caskachan 09/02/2009 1:10 PM
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CRUISE CONTROL FOR COOL!

hillarymakesmecry 09/02/2009 1:31 PM
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"please do follow the blow checklist"

It sounds like they fired her for bad grammar as well. I would not be offended by this email. I bet she was a Jerk in person.


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