Amazon's "App of the Day" Hurting Developers

On a personal note, I plead guilty of lurking on Amazon's Appstore each morning so that I can download the latest "Free App of the Day." I may not need some of them, but they're stored on my account nevertheless just in case sometime in the near future I’ll perhaps need a new recipe for grilling in the back yard or setting a reminder for changing the car's oil.

And as much as a free app per day benefits my overall Android app library, apparently it's hurting the developers even if I download just one specific title from Amazon's daily special. App developer Shifty Jelly reports that, despite Amazon publicly claiming that it pays developers 20-percent of the asking price even when it's sitting in the Free App of the Day chair, developers don't receive a dime. Not even a penny, for that matter.

Tuesday the developer said in a blog that Amazon offered to place a specific app in the promotional seat, but the company's email also stated that it would receive zero-percent rev share during that day. Naturally Shifty Jelly wasn't keen on the idea despite the traffic the promotion could possibly bring during the following days.

"Thanks for emailing us," the developer responded in an email. "If I read this correctly, you’d like to give away our application for free, and pay us nothing? That’s very generous of you, but we like being paid for our work. I appreciate that Amazon is trying to build up its store, and get more users, but the problem is at the moment you have the reputation of being ‘The place where I get my free apps’ and for a developer like us who doesn’t put advertising into our applications, that can only be a bad thing."

"We’d be happy to reconsider if you decided to pay us the 20-percent that we agreed to in our original developer agreement, but this new one seems to favor only you, at the expense of us?" Shifty Jelly added.

Amazon thus responded, claiming that it won't receive any revenue from the free app either, and that the Free App of the Day promotion is the "most valuable and visible spot in the store." Additionally, the app would remain on the front page for an additional 14 days. "All these highly valuable placements are at no cost to you," the company said. "We want to promote your app and in exchange of the placements, at the 0-percent rev share for one day only."

Eventually Shifty Jelly caved in and tested the free app waters. The app became available on June 27 and "sold" 101,491 copies in twenty-four hours -  that previously would have raked in a nice $54,805.14 USD. But because Amazon essentially gave the app away for free, Shifty Jelly didn't get any of it.

"Did the exposure count for much in the days afterwards?" the blog reads. "That’s also a big no, the day after saw a blip in sales, followed by things going back to exactly where we started, selling a few apps a day. In fact Amazon decided to rub salt in the wounds a little further by discounting our app to 99 cents for a few days after the free promotion. All we got was about 300 emails a day to answer over the space of a few weeks, that left us tired and burnt out. For all we know most of the people who wanted our application, now have it."

"What makes us mad though is the public perception that Amazon pays developers to be featured," the blog continues. "Every single person we asked on Twitter or via email thought they were helping developers out, and getting a free application. Amazon does nothing to dispel these rumors, in fact they put really restrictive clauses at the bottom of their emails, saying that no one is even allowed to discuss these back door deals they are doing. But that’s not our only beef with Amazon."

The developer claims that it can't remove any of its apps from Amazon's store. Even more, there's a lengthy review time up to two weeks, and then the online retailer reserves the right to set the price despite what the developer wants. Amazon will re-write the product description and it won't even provide error reports. The list goes on, but towards the end of the blog, Shifty Jelly said that it's removing itself from Amazon's Appstore.

Head here to read the whole blog, and then head here to see why Bithack is also doing the same thing.

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32 comments
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  • For $50,000 you should sue.
    7
  • If nowhere in the contract is something related to this, than you should sue them,

    I´m not exacly sure if this doesn´t fall into the software piracy level.
    1
  • Amazing what you can do with a product when it has no inventory costs associated it (or virtually none). Maybe Amazon should consider giving a "free product of the day" away and see if their stance would change when it actually cost them money.
    4