FAQs
Does the Apple Store offer free shipping?
The Apple Store offers free next-day shipping on any in-stock Macs, iPhones, iPads, Apple Watches, and Apple TVs. Apple also offers free two-day shipping on most in-stock items. The cost for shipping is calculated and displayed on the checkout page.
Can I get an Apple student discount?
The Apple Education Store offers discounts for students and educators. These discounts typically take up to $100 off some of Apple's most popular devices. To enroll, you must provide a qualifying education e-mail address.
Can I get an Apple military discount?
Yes, Apple offers a 10% military discount when you verify your status at the checkout. This discount applies to all US military, national guard & reserve members. Just verify with your military email address.
Can I return my order to the Apple Store?
The Apple Store will accept returns on most products, so long as they are returned within 14 days of your purchase. To arrange a return, it's best to get in touch with the Apple customer service team and let them know so they can send you a free returns shipping label. Software & downloads cannot be returned.
How can I contact the Apple store customer service team?
You can call the Apple Store team on (800) 692–7753. You can also find an online request form on their website, which you can use to let their team know about your issue and they'll work out how best to help.
Hints and tips
Shop Apple sales: Apple occasionally offers seasonal promotions on selected products around big holidays such as Christmas, New Year's, Black Friday & Memorial Day. Keep an eye out around these times of year to see if the tech company is offering any discounts on leading products.
Watch out for Apple bundles: Apple occasionally offers bundles of items or services that let you save money on selected purchases. For instance, we've previously seen 6 months of Apple Music free with purchases of HomePods or AirPods.
Trade-in your old device: Apple lets you trade in your older device for credit you can use toward the purchase of a new device. Trade-ins work on smartphone purchases, smartwatch purchases, and more.
Shop Apple refurbished: Consumers can save big by purchasing renewed devices directly from the Apple Store. The devices are restored to like new condition and are covered by a 1-year warranty.
Shop through the Apple Education Store: If you're studying, you can access Apple student discounts through the Education Store. You can verify for free using your education or faculty email address to access as much as $100 off selected products.
Get an Apple Military discount: If you're in the armed service, national guard, or army reserve, you can get 10% off your purchases with the Apple Military discount. Verifying is easy - just provide your military email address to prove your status and you'll get access to military-only deals.
Shop for government or business: If you work for state, local or federal government, or you are buying on behalf of your business, you can also get discounts on Apple products by verifying through the 'Shop for Government' or 'Shop for Business' sections of the Apple site. You'll need to provide a valid government or business email address to qualify.
How to use Apple promo codes
1. Choose an Apple promo codes you'd like to use and click "Get Discount".
2. You'll be taken to the Apple store website where you'll be shown available discounted products.
3. Add the items you want to buy to your shopping cart, then head to the checkout when you're ready to buy.
4. Your discount will be shown at the checkout.
5. Proceed through the checkout as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
