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Halo: Reach Owners Reporting Disc Read Errors

- By - Source : Tom's Guide US

Clean discs being called dirty.

It seems with any high profile game launch on the Xbox 360 comes some reports of hardware issues. Halo: Reach is one such major title, and now reports are flooding in of users unable to play the game due to getting dirty disc errors.

Users reporting the error tend to be running the older 20GB Xbox 360, though other models of the original console, including the Elites, don't seem to be immune.

Microsoft responded to the problem with no clear solution, but directed anyone experiencing the issue to contact customer support.

We are aware of a very small number of customers reporting that their copy of Halo: Reach is causing a "disc read" error. Those affected should contact Microsoft customer support at 1-800-4MY-XBOX for troubleshooting assistance.

(Source: Kotaku.)

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Strider-Hiryu_79 09/18/2010 3:24 AM
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Xbox 360 20GB model owner here. I swapped my HDD out to a larger 120GB HDD. For one reason and a very good reason. Complete game install. I suppose the disc read error is happening to those who haven't installed the game on their 360 HDD. Installing the game serves three benefits :

1)faster loading times
2)Disc is only read at application startup(to verify you actually bought the game)
3)Saves wear & tear on game disc(s) and dvd-rom drive

I have yet to encounter this error message. But it doesn't mean I'm immune to it. Hopefully it wasn't a disc manufacturing blunder aka Halo 3 scratched disks. At least the halo 3 scratched disks problem was only cosmetic in nature.

Anonymous 09/18/2010 3:25 AM
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Wow!! I remember when I had my old 360 (before i sent it in for a replacement after a RROD), I used to get disc read errors on halo 3 all the time. 360 has sure had some hardware problems in this generation, much worse than Ps3 and Wii I'm afraid...

JOSHSKORN 09/18/2010 3:35 AM
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Geesh, what are these kids DOING with their Halo discs?

TheRockMonsi 09/18/2010 3:46 AM
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JOSHSKORN :
Geesh, what are these kids DOING with their Halo discs?



Do you really want to know? I know I don't.

aaron92 09/18/2010 3:51 AM
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nforce4max 09/18/2010 4:00 AM
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Hmmmm PC gamer here, hugs thy GTX 460.

eklipz330 09/18/2010 4:20 AM
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just in line with it's predecessor, the loose disk in the halo 3 collector's edition.

like father like son

aaron92 09/18/2010 4:30 AM
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nforce4max :
Hmmmm PC gamer here, hugs thy GTX 460.


I'm a pc gamer but I've always loved the Halo series, being a fanboy of anything is not a good thing.

Consoles are fun too, and plus not everyone can afford a X58 system with a 200$+ gfx card.

thillntn 09/18/2010 4:57 AM
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I may buy this game, the graphics look good and I have a hdd to copy it onto. too bad the competition doesn't let you do that!!!I remember the original xbox having the SAME issue.

jrnyfan 09/18/2010 5:06 AM
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I'm a PC Gamer and I thought my money was better invested in a $600 Phenom II X4, Crossfire gaming system that also doubles as a computer than a $600 off the shelf computer and a $300+ console (including games, controllers etc) that is 4 years old graphically.

oh and halo is boring.

False_Dmitry_II 09/18/2010 5:22 AM
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Runs just fine in my limited edition halo reach console.

I guess it's a good thing I sold my old one a few months back. It was either near or was a xenon version that I would bet money that it'll red ring again at some point. "Recently manufacturer refurbished" was in the listing and somebody still paid $150 for it, though I had added a 120 gig hard drive. (a regular WD one)

Anonymous 09/18/2010 5:36 AM
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by this point no one should be holding out with a 20GB HDD. I was a launch owner and went through 6 Xbox's with my 20GB and in the end buying the SUPER expensive 250 GB was the best thing that i did. Install to HDD. If not the 250 at least get the 60GB and only install the current games you're playing.

OvrClkr 09/18/2010 5:59 AM
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Reports are flooding in yet MS says its a "small number of customers" ... That does not make sense...

thillntn 09/18/2010 7:12 AM
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It is a small number of customers, you know like the ones that complained when $ony removed otheros :). (me being one of them lol)
Companie$ always try that excuse .

Anonymous 09/18/2010 8:21 AM
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jetstorm19 09/18/2010 8:37 AM
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Quote :.I'm a PC Gamer and I thought my money was better invested in a $600 Phenom II X4, Crossfire gaming system that also doubles as a computer than a $600 off the shelf computer and a $300+ console (including games, controllers etc) that is 4 years old graphically.

oh and halo is boring.


I'm guessing you're not very aware of specs on consoles but for a 4yr old machine they're actually pretty good. I'd to see someone 4 years ago build a 3 core Xenon PC and only spend $300.

And as far as Halo being boring...thats your problem if its boring to you.

eddieroolz 09/18/2010 2:11 PM
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I wonder if this is simply a firmware issue. Otherwise it can get very costly for Microsoft.

supertrek32 09/18/2010 3:35 PM
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Some of the discs simply weren't burned correctly. When you go to burn tens of millions of discs, a few thousand aren't going to work. This happens with every major game release. MS has a very nice policy on it compared to some companies, though. They'll replace the disc for free.

Travis Beane 09/18/2010 3:57 PM
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Maybe because some of these discs have been spinning non stop for a few days now.
I'm surprised my roomies disc hasn't just melted inside my xbox by now.

tolham 09/18/2010 4:40 PM
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nebun 09/18/2010 6:04 PM
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got to love PC games :)

michaelahess 09/18/2010 6:47 PM
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dextermat 09/18/2010 7:16 PM
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Wow, I really don't understand what MS is doing with crappy xbox and games... I'm pretty sure the red ring of death will show it's ugly face around again pretty soon.

I'm so glad I'm not a console slave.

demonhorde665 09/19/2010 12:12 PM
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michaelahess :
PC's are the only way to go. I have two PS3's...for media servers. The PC is not more expensive either. I get all my games off Steam when they have good deals, JC2 for $25, Borderlands with all DLC for $20, etc etc etc. I've saved so much on games, it paid for the computer!Stupid console gamers just don't get it. I've even gotten pre-orders of a bunch of games, usually for at least $10 off, the PC price, which is $10 off ANY console price. Stupid console gamers......





chill on the insult throwing .. you make the rest of pc gamer's look bad you rich pansy , and yes a gaming pc is still more expensive than a console , a budget gaming system can run you about 500-600 bucks atleast that is excluding the price of an OS and monitor which quickly make that budget pc , about 700-800 easily (monitors being priced around 150-200 and an OS being about 100-200)

and here youa re calling people stupid because they can only afford 300 bucks instead of, 700-800 bucks.

and before you go calling me any names , i'm a pc gamer myself , just hate seeing A-holes insult others becuase of thier lack of money, you make the rest of us look like degenerate rich a-holes. so go sit on your your rig.

now on a note to all you guys talking about the RROD , perhaps less of your systems would have died , if you hadn't been glued to it 24/7. i have a 360 as well as my pc , my 360 is a jasper model from 08 i've played on it moderately (play heavy on it at times but not at all at other times) and i have yet to see one case of RROD,however , if you sit non stop on a gmae system even a pc eventually stuff starts to wear out , hell, my computer which i built myself currently has two dying fans on it as i type this . now i'm not trying to insult any one or say you don't havea life (god know i have little room to talk i spend most my time on my pc)( , i just find it hard to beleive any one that plays only lightly or moderately could have gone through 6 xbox's. that said if you have indeed gone through 6 xbxs and even paid for half of those xbxs , then i'd say ,that i'd have to agree with the guy above , and maybe you are a stupid gamer period. cos for the price of 6 (or even 3) xbx's you could get a really sweet pc that wouldn't break down on you (though cheap case fans would still wear out after a year or two)

but again i don'tfault some one for going with a 360 over apc , once ... but still 6 xbx's ??? makes no sense if your elaly ahve that much trouble with them.

michaelahess 09/19/2010 12:15 PM
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michaelahess 09/19/2010 12:24 PM
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MasterM40 09/19/2010 6:07 AM
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Cmons guys! pc gaming is great I myself own a great rig, but I also own consoles, they are quick and great for multiple people playing a madden game. There is a market for both set ups. To bash either side is dumb, to bash consoles is dumb my entire childhood was consoles and they had a great list of fun titles I still recall to this day. I occasionally turn on my xbox and I occasionally use my pc chill out with the bashing grow up

kashifme21 09/19/2010 11:21 AM
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@demonhorde

In the long run consoles are always more costly then PC.

Imagine someone buying 20 games in a year. Thats a difference of 200-300usd in just one year.

Now make that 5 years and see how expensive console gaming really is. Add in the fact that consoles like Xbox charge for online. Or the fact that accessories are very expensive.

On a side note almost everyone has a PC these days. Any dual core PC from 5years back just needs a 150usd gpu to outperform a console.

IMO PC gaming is much cheaper then console.

d-block 09/19/2010 4:12 PM
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My elite gave me the same message. I installed to the hard drive and it has worked since.

antilycus 09/19/2010 6:09 PM
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Ihave a launch system (core) w/ a 20gb drive purchased later, runs perfectly fine for Halo Reach

cookoy 09/19/2010 6:30 PM
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very frustrating if you're all rev up to play and then "disc error".
that's when you realize how many curse words you know. but these
things happen with any optical disc media.