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Apple Deleting Posts About Consumer Reports

- By - Source : Tom's Guide US

Apple suffered a pretty big blow when the highly regarded independent testing and reporting group, Consumer Reports, revealed that after doing in-house testing, it couldn't recommend the iPhone 4 to readers.

Consumer Reports' testing is a little different to the YouTube videos we've seen from iPhone 4 owners covering the antenna and filming the affect it has on their signal. CR's test was conducted inside a radio frequency isolation chamber and used a base station simulator to rule out issues with AT&T. The result was that the iPhone 4 would still drop 20 decibels when a hand touched the left corner of the phone.

However, it seems Apple is eager to keep potential customers from reading about the Consumer Reports testing and is removing mentions of it from its forums. TUAW reports that at least six threads pertaining to the Consumer Reports article have been removed. In fact, any thread relating to the topic appearing in Google search results has been removed.

We can only assume Apple is going to these measures to save face. Unfortunately for the folks at Cupertino, the Apple forums occupy just one teeny corner of the Web and the Consumer Reports review is just one of many that points to the antenna issue as a deal-breaker for potential buyers.

iPhone 4 Antenna Band Tested

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matt314 07/14/2010 4:55 AM
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And 1984 WILL be like 1984.

scione 07/14/2010 4:56 AM
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Pyroflea 07/14/2010 4:56 AM
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Unfortunately Apple doesn't control every website on the web, and deleting posts on just their forum doesn't accomplish anything. Too little, too late.

eklipz330 07/14/2010 4:56 AM
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if you can't beat em... ignore em =D

Yuka 07/14/2010 4:57 AM
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Get some iDuckTape now! Offers start at USD$40 with rebate!

The iDuckTape will give your iPhone a more vanguard look for the full Apple Experience!

...Not.

Cheers!

fatdoi 07/14/2010 5:04 AM
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funny Steve hasn't delete this article yet....

duckmanx88 07/14/2010 5:05 AM
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any other company would issue a recall by now. i dont think the media is doing enough to push apple towards one. at least a voluntary one for the unsatisfied.

flipadelphia 07/14/2010 5:07 AM
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Man, you would think with the isolation chamber, and all that other science goin on over there they could figure out they're holding it wrong.

porksmuggler 07/14/2010 5:22 AM
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whitewashing is a standard business practice for Apple:
http://www.tomshardware.com/review [...] ,1747.html

Ragnar-Kon 07/14/2010 5:33 AM
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Gee Mr. Jobs, that "revolutionary" antenna sure is... revolutionary?

immoral medic 07/14/2010 5:41 AM
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big brother IS indeed watching...

kinggraves 07/14/2010 5:59 AM
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Actually this plan will surely work.
The typical iPhone consumer only reads Apple forums anyway, they can't figure out how to navigate to another page.

hakesterman 07/14/2010 5:59 AM
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How embarrassing can you get, Apple commited Murder and now they are trying to cover up
their tracks. Book Em Danno............

icepick314 07/14/2010 6:07 AM
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actually there's one thread that's 17 pages long so they're not actively deleting ALL posts...

"Consumer reports has un-recommended the iPhone 4 Pages : [ 1 2 3 4 ... 17 ]"

but wouldn't be surprised if THAT one also gets deleted....although highly unlikely since it's 17 FREAKING pages long...

Tamz_msc 07/14/2010 6:17 AM
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Its hurting your pride Apple, isn't it?

Anonymous 07/14/2010 6:22 AM
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matt87_50 07/14/2010 6:32 AM
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a "highly regarded independent testing and reporting group" would have done the testing BEFORE they recommended it initially...

jimmysmitty 07/14/2010 6:41 AM
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Not the first time they did this. When people were having trouble with the touted Mac displays going grey from the top down or discoloring, Apple deleted those posts to.

I tell people that Apple like to hide its blunders since they are not perfect.

rjandric 07/14/2010 6:50 AM
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Someone is getting fired in Cupertino....

teeebs 07/14/2010 6:53 AM
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Shhh....no more negativity about the iPhone.....might drive a few more of those poor Foxconn workers over the edge ..... litterally....:O

beayn 07/14/2010 6:57 AM
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Where is watcha now! zomg!

They were even using external hardware to confirm the signal loss. You got nothin now!



njkid3 07/14/2010 6:57 AM
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well they do say duck tape fixes everything.

beayn 07/14/2010 7:00 AM
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duckmanx88 :
any other company would issue a recall by now. i dont think the media is doing enough to push apple towards one. at least a voluntary one for the unsatisfied.



Free bumbers would solve it. It's not like they cost Apple much money. Probably 50 cents cost, a buck at most. (Even though they sell them to consumers at $30). If they had just done this from the start, it would have been solved immediately and they wouldn't have so many bad reviews and they wouldn't have this consumer report against them.

shin0bi272 07/14/2010 7:11 AM
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lets hear it for totalitarian control! Funny thing is the average apple voter is probably in favor of having some government bureaucrat bend them over and give them a proctology exam with a wooden bat... I mean they are used to taking it from apple already so they want everyone else to go through it on a daily basis from the feds so we can suffer with them.

pirateboy 07/14/2010 7:17 AM
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scione :
apple fanbois ...http://www.youtube.com/watch?v=FL7 [...] vu9F3iXN98



LOL + 1

rohitbaran 07/14/2010 7:17 AM
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So, apple goes to new lows to sell its crap: They don't let the people even know about their faults and thwart communication. So, what next? Banning the creators of those Consumer Reports posts from their forums permanently?

bak0n 07/14/2010 7:19 AM
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I ran across this same kind of attitude with Frogster America, Runes of Magic. They would delete any and every post not to their liking. Well, I know they lost a lot of money over it, and a lot of fan base to an otherwise enjoyable mmo experience. Someday individuals will learn they cannot control the opinions of others, no matter how hard they want to.

dtm4trix 07/14/2010 7:26 AM
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What else is new? Apple has a problem with a device and what do they do? Admit and fix it? Hell no! They blame the user and deny there is ever a problem. If that doesn't work they delete any thread about it or hide their heads in the sand and hope the problem will go away.

victomofreality 07/14/2010 8:06 AM
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there is no problem... see not listed on our site therefore does not exist! *puts fingers in ears and starts humming*

micr0be 07/14/2010 8:17 AM
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suddenly i want to read more news about apple, keep them comin toms...

Blessedman 07/14/2010 8:27 AM
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at this point they would be exceedingly smart to do a redesign of the antenna and possibly even offer a fix for consumers whom have already purchased the phone. At this point they are pushing the limits of consumer blow-back.