Apple is never wrong, duh.

Nice try Apple -- only microsoft can get away with that.

Apple always says that it's a UTS error...

Basically the Apple Inc is saying that iPhone is too fragile to hold it with a strong fist.

Never, should any consumer, electronic device explode under any circumstance, period. (unless you're straping dynamite to it)

I don't care if you take a axe to it. The fact that these devices CAN explode, shows a problem, regardless.

Apple sounds like my girlfriend, its never her fault.

Time for you to DTB.

Fixing things is my job. Destruction is one of my favorite past-times. In my experience with both areas, overheating batteries or electrical components don't explode, they fizzle and smoke. If these people claimed their iPhone melted in their pocket and burned them, I'd say it's possible. Exploding? Doubtful.

P.S. Apple needs to do something serious to turn around all this negative press they've been getting this past year (lower prices maybe???)...

Sounds like the overheating problem. "This is not a design flaw of the 3G S. You are not supposed to use your iPhone if you live in the south. The device is not meant to be used if it is hot outside."

Jokes aside, I can't imagine that tiny battery inside the iPhone could erupt with enough force to launch the phone 10+ feet into the air or shatter the glass. The glass is glued to the device it would take quite a bit of force to cause it to shatter into projectiles.

It sounds like Apple is trying to say:

Hey, we sell you the C4 without the remote. You blow yourself and it ain't our fault.

Wonder if thats the truth?

Also, it sort of sounds fishy that most of the cases of exploding iPhones were in the last summer.... why weren't there any before?

Because this last summer is when the new line of iPhone came out?

^Because the 3GS wasn't released then. It's the 3GS that has the problems.

What is inside the phone that could explode? The battery? A blown capacitor? Has anything like that been reported ro documented?

I think all the the ixplode cases are fluff...

I have used my iphone for gaming and it has gotten quit hot, really hot in fact but it hasnt exploded... I can't help but think these people are doing something to make this happen.

If i tease that dog long enough i will eventually get bit. If i drink and drive eventualy i will crash... I i play games non stop on iphone eventualy ixplode!

User error.

"external force", huh? I was under the impression that the device was meant for external force since it is a touchscreen device with no keypad. I guess users should start yelling commands instead.

I can just imagine this playing out before... "To date, there are no confirmed exploding gas tank incidents for Pinto's and the number of reports we are investigating is very low. The Pinto's that have exploded that we have analysed to date show that in all cases the explosion is due to an external force that was applied to the Pinto's gas tank."

Even Ford had to eventually publicly admitted it was a design flaw they tried to cover up. It's a poor company that blames the user when they have not taken into account the user's safety when their product is 'damaged'.

In case you haven't heard about it, Apple tried to cover up by giving a full refund. Regardless of the actual truth, it is a very bad business practice, almost unethical. If the allegations are false, Apple could always file defamation suits which we have not seen yet. And of course, those exploding stories are not without merit too. One has to wonder making an ipod/iphone slim as it is, how can heat dissipate from within?

I will be really happy when some government rams its fist up Apple's ass for making a shit product.

I'm sorry, but for all those people bashing the iPhone and Apple....After the last reported incident, a local French newspaper who had a look at the phone said the same thing. They said it looked more like something impacted it from the outside, I don't know about you, but I trust a newspaper AND Apple with like reports over a consumer who probably wasn't happy about their iPhone. Honestly, angry consumers will do stupid things. And half the time it's probably consumer ignorance, something wayyy too common now a days anyway.

The European Union is probably set for cash thanks to the MS lawsuits. I predict they start bringing them to Apple in 2 years when they're strapped for cash again.

I find it hard to believe that they are exploding.

I believe that these cases are one of two things.

Buyers remorse
or
Idiots looking to cash in.

I hope Apple gives them nothing.

This way they will not have money to buy a zune hd. And they will have to look at the ipod that they smashed as a reminder of how dumb they are.

it's so typical, if the designs had no faults and the devices didn't explode, then why did apple tried to silence the costumers with a refund?
if it was costumer's fault then apple should never have payed them, but trying to shut them up shows who's to blame here.

From my experience when things go wrong with technology it is usually the users fault. There is the occasional hardware failure, but a majority of the computers brought to our help desk are computers with virus' or overheated because they left their laptop on their bed while watching a movie or writing a paper. These iphones exploding are in the single digits, that's nothing in comparison to how many iphones have been purchased. And I highly doubt they are "exploding", people exaggerate. People also like to hate on apple. I agree with apple saying the problem originated with the user.

Yeah, Apple needs to make the pocket fire kit cheaper so that more people end up burned. Good fucking strategy. I think Apple should think about getting into the hand grenade market.

PR. Apple doesn't want someone running to the news stations and the papers saying their iPhone exploded next to their face and Apple is refusing to give them a new one. Apple, and most companies, would rather eat the cost of the iPhone than have someone running around claiming their iPhone blew up. Apple doesn't want people worried that a device they hold next to their face is at risk of exploding.

For those wondering what could explode with an iPhone, a plausible scenario is the battery overheating, seals breaking down and lithium getting in contact with oxygen.
Things get all splodey in rapid succession after that.

I think it is more likely to be either operator error or just the occasional defect that slips through. Not anything to be overly concerned with.

I'm prepared to take Apple's word on this.

lol Why am I not surprised. Let's see if the Apple Fanboys will stand by their company now.

Actually depending how tightly packed the components are inside the iphone and the air tight qualities, it would take very little to make it rupture. This analogy has been used in many other cases, if you take a firecracker and lay it on your hand and ignite it. Ya sure it's going to hurt but with little damage since the energy is allowed to disperse. However if you take the same firecracker and make a fist and ignite it. It's going to do some SERIOUS damage. Or even better if you take that same firecracker and seal it in a plastic casing and ignite.. it will rupture the casing as the energy looks for an exit. Think of a battery/capacitor or multiple bateries/capacitors with an extreme failure as the firecrackers. It is a possibility.