FAQs
Does Canon offer free shipping?
Canon offers free shipping on select products only. You'll be able to see which qualifies through the website. Otherwise, shipping charges start at $5.99 for purchases up to $39.99, $11.99 for purchases from $40 to $129.99, and $15.99 for purchases of $130 or more.
Do Canon products come with a warranty?
Most Canon products come with a minimum of a one-year manufacturer's warranty, with some products being covered for longer. You can find a selection of warranty documents for various Canon products such as EOS Digitial SLR Cameras, Cinema EOS Cameras, ELS lenses, PIXMA Professional Inkjet Printers and more available to download from the Canon support portal.
What is the Canon return policy?
The Canon return policy allows customers to send items back within 14 dyas of their purchase if they are not 100% happy with them, whether that's because of a fault or simply because they no longer want the product. You can find more details on the Canon return policy on their website.
How can I contact Canon customer service?
You can speak to a member of the Canon customer service team by calling 1 (800) 652-2666. There is also a wide range of support material available online through the Canon Support portal, plus buyer's guides for various types of Canon products available on their home page.
Hints and tips
Watch out for Canon sales: Canon regularly runs sales, especially around holiday periods such as Christmas, New Year's and Black Friday, which can take as much as 50% off selected products for a limited time. Be sure to check in around these dates for more chances to save.
Bulk buy to save: If you order large quantities of Canon products such as ink & toner for your business, consider getting in touch with the Canon customer service team to discuss bulk buy options. You may be able to get items ordered in bulk at a discounted rate that's tailored to your business. Head to the Canon website to request a quote.
Shop the Canon Refurbished store: The Canon website offers refurbished products that have been inspected and certified refurbished by Canon. It includes all types of cameras, lenses, flashes, camcorders, and more. You can save up to $800 by shipping refurbished and best of all you get a 1-year limited warranty on refurbished products. You can browse the refurbished store via the Canon website.
Sign up for the Canon newsletter: If you want to receive the latest news on Canon sales, promotions & products, provide your chosen email address to be sent the regular Canon newsletter direct to your inbox.
How to use Canon promo codes
1. Choose one of our Canon promo codes you'd like to use and click "Get Code".
2. Copy your unique code and head to the Canon website to start shopping.
3. Add the items you'd like to buy to your shopping cart as you go.
4. When you're ready to buy, proceed to the view shopping cart by clicking on the cart icon.
5. On the right column of your shopping cart (above the "Cart total"), you'll find a section that says "Enter Promo code."
6. Manually enter your Canon coupon and click "Apply."
7. Your order total will change to reflect your savings. Proceed through the rest of the checkout to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
