FAQs
Does TurboAnt offer free shipping?
TurboAnt offers free shipping on all orders of $49 or more within the 48 contiguous United States. Orders under $49 qualify for a flat rate shipping charge of $15. Shipping generally takes between 5 to 7 business days.
What is TurboAnt Rewards?
If you're a regular customer, joining TurboAnt Rewards (the brand's loyalty scheme) lets you rack up points with your purchases. You can sign up free with your chosen email address and you'll earn 1 point for every $1 spent, plus $100 upon sign-up and additional points for following the company on social media. Watch out for limited-time points giveaway promotions as well - we've previously seen these offered around key retailing seasons such as their Spring sale.
Do TurboAnt products come with a warranty?
Yes, TurboAnt electric scooters come with a 12-month warranty on structural parts, LED displays & charging cables, with a 6-month warranty on batteries, controllers, motors, headlights & rear lights. If your product is within warranty, TurboAnt will fix any faults free of charge. Additionally, TurboAnt offers lifetime technical support on all models, with plenty of blogs & FAQs detailing how to maintain & repair your scooter or bike.
What is TurboAnt's return policy?
Any new and unused products purchased from TurboAnt may be returned for up to 30 days after the original delivery date. However, the products must be in their original packaging and delivered with a return shipping label (provided by TurboAnt after confirming the return request). Additionally, products being returned for non-defective reasons will be charged a 25% restocking fee and the resulting shipping cost, duties, or tariffs will be at the customer's cost. You can learn more about their return policy via the TurboAnt website.
How do I contact TurboAnt?
If you need to get in touch with TurboAnt, you can email their team at support@turboant.com, or call them on (+1) 833-310-2205 between the hours of 9am - 5pm Monday to Friday (EST).
Hints and tips
TurboAnt promo codes are a great way to save money, but there are various other ways to save on your next e-scooter or e-bike purchase:
Watch out for TurboAnt sales: TurboAnt occasionally offers enticing discounts through their sales, where you can net up to $300 off selected models when you shop at the right time. Keep an eye out during key retailing seasons such as New Year's, Black Friday, Christmas & Spring.
Shop bundles for maximum savings: TurboAnt offers discounts when you purchase multiple vehicles simultaneously. These special offers can take from $150 to $200 off or add special freebies with your purchase. You can view all bundle deals via the TurboAnt website.
Refer a friend to TurboAnt: Know someone who'd like TurboAnt products? Refer them to the brand and you'll earn 1,000 reward points, which is what you'd earn for spending $1,000 on an order. Your friend will also get $100 off their first order. Make sure you're signed up to TurboAnt Rewards to redeem your thank you bonus.
Opt for refurbished gear: TurboAnt has a section on their website dedicated to refurbished gear. You can shop all refurbished TurboAnt gear via the TurboAnt website. They're backed by a 30-day limited warranty for part and component and repair and replacement. However, keep in mind that refurbished products are non-returnable.
How to use TurboAnt promo codes
1. Browse our TurboAnt promo codes and click "Get Code" to reveal one.
2. Copy the code to your clipboard and head to the TurboAnt website to start shopping.
3. After adding an item(s) to your shopping cart, proceed to the checkout page.
4. On the right column of your shopping cart (below the item you're purchasing), you'll see a section titled "Gift card or discount Code."
5. Manually enter your TurboAnt promo code, click "Apply," and your coupon will be activated.
6. Proceed through the rest of the checkout process as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
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Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
