Gmail Experiences Worldwide Outage
Users of Google’s mail service, Gmail suffered through a service disruption this morning which saw users worldwide experience trouble accessing the application.
Twitter this morning lit up with complaints from users who said they could not access their mail. While there’s no official word from Google or the Gmail blog, user complaints on Twitter (dramatically) suggest that the outage was a global occurrence.
Google updated the Apps Status Dashboard at 10:19 a.m. GMT, detailing pretty much nothing but giving itself plenty of time to fix the issue.
“We're aware of a problem with Google Mail affecting a significant number of users. The affected users are unable to access Google Mail. We will provide an update by May 8, 2009 1:19:00 PM UTC+1 detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.”
Roughly 20 minutes later, Google reported that the problem had been resolved and everything should be back to normal.
“The problem with Google Mail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support.”
There has so far been no reports of lost mail as a result of this outage.
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That reminds me: When is Gmail ever going to come out of Beta?
not really sure I care as long as it continues to work
it wont come out of beta, google policy, something about everything should be always changing and evolving, and if it were tagged as out of beta, then it would be finished, but it's not to them. if you'll notice, google itself is still considered beta, as is everything they do...
Here in Brazil we had not only gmail problems, but all google sites were unreachable.. Orkut, youtube, gmail and google search. It took around 1 hour to be able to go to all pages again..
i had no problem whatsoever accessing gmail or any Google services that i used this morning. the "worldwide" seems a bit of an overstatement if there are a lot more people like me who could still access the services.
I wonder if any of this is ISP-related. Is Google having issues with its own ISPs, or are various choke-points around the globe filtering out what must be an excessive amount of traffic from Google? Or is Google really so inept they can't write a working version of an e-mail server 20+ years after email started? They aren't even the biggest webmail host (Yahoo is), so its not like they can use the excuse they have more email traffic than anyone else.
I've had a Gmail account since the real original beta, never use it really. My hotmail and yahoo accounts seems more reliable, never had an issue accessing them.
Oh no... I guess Google won't be able to pilfer through all of the emails to datamine all the goodies. Such a terrible day that personal privacy isn't being invaded.
Aha! I thought it was being a little sluggish today. Also, there was a note this morning about Chat not working, but it seems fine now.
"hellwig 05/08/2009 6:37 PM Hide -0+
I wonder if any of this is ISP-related. Is Google having issues with its own ISPs, or are various choke-points around the globe filtering out what must be an excessive amount of traffic from Google? Or is Google really so inept they can't write a working version of an e-mail server 20+ years after email started? They aren't even the biggest webmail host (Yahoo is), so its not like they can use the excuse they have more email traffic than anyone else."
-uh, no they aren't the biggest email holder but they do have more servers than anyone in the world. and store more data than anyone in the world. I think e-mail is just a fraction of that.
And inept? Seriously? I've had the same e-mail address with them for 5 years. You know how much spam I get in my inbox? Zero. My girlfriend on yahoo.. you know how much she gets? Let's put it this way... it's hard for her to find her normal mail in the spam fog. And that's the way it is with every yahoo and msn holder I talk to. Why they don't step out and move to gmail is beyond me. It's like pulling teeth. I made the switch but everyone seems to be stuck to it like a woman with 2 black eyes is stuck with her hubby.
And when it took msn YEARS to figure out that syncing user names with other services made people happy. Google did that instantly. All their apps that I use.. I don't have to continue to create user accounts and manage more passwords. They just ask me to say "yes, I would like to use this name".
The only thing yahoo's got left that's decent is their online games and some news sections on their main page.
I guess its good that it's still a beta. That leaves Google a excuse for any outages.
Seems like it was a DNS server or something. I had no problems at all. If people only noticed it for 1 hour, that also coincides with the standard TTL for a DNS changeover.