Instagram is down — Live updates on massive outage affecting DMs

My experience

I've been playing with Instagram DMs on and off between posts, and it seems to still be having problems. When I send a message, it doesn't seem to actually get delivered to the recipient; instead, it sits in the thread unsent. Additionally, when I scroll up in a thread, I'm seeing an unable to load older messages error.

While some people are saying it's working again, I'm definitely not among those folks, as I'm still having problems. Clearly, Instagram isn't fully operational yet.

Leveling off

For the first time, Downdetector reports on Instagram have updated without a sizable increase. Instead, it went up by less than 100, creating the first leveling of we've seen since the outage started.

'No Known Issues'

Over on Meta's status page, everything is still showing as "No Known Issues." While it's clear that something is wrong based on the raw number of reports, for whatever reason, Meta isn't publicly saying anything.

We've reached out to the social network and will update if we hear back.

Messenger still climbing

While the predominant user reports seem to be about Instagram direct messages, we're also seeing Meta's main Messenger app spike, surpassing 1,000 reports.

More than 3,000 reports

Instagram has gone past 3,000 reports for the first time since the outage began. Clearly, more users are logging in to find that they can't send direct messages, leaving them disappointed and forced to jump on Downdetector to tell the world.

Hopefully, this is just a quick outage that Meta resolves ASAP, but we'll keep you posted as it develops.

DMs appear the be the problem

Based on the comments section on Downdetector, it seems that Instagram DMs are the main issue, which could explain why we're also seeing a spike in reports to Messenger. If you're struggling to send Direct Messages on Instagram, know you're not alone, as it seems to be a fairly widespread issue.

Meta across the board

It's all Meta at the top of Downdetector, but it's a bit deceiving, as Instagram is the only one with more than 1,000 reports. The other Meta services are worth monitoring, but they're lower.

The reports are rolling in

We're seeing a massive spike in Instagram reports on Downdetector, with more than 2,500 people jumping to the outage-reporting website to say something is wrong with the beloved social network.

We're also seeing smaller spikes to other Meta-owned social networks, with Messenger sitting at around 500 reports and Facebook at 300.