Google Experiences Another Gmail Outage

By Jane McEntegart, published on October 17, 2008 at 2:50 PM
Source: Tom's Guide | Keywords: , , | Themes: Business, The Internet
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Gmail has always had a fair reputation as a mail service, however the last few months have seen a few outages for Gmail users, some of them lasting several days. Unfortunately, this week’s outage in service seems no different.

According to ComputerWorld, at 5 p.m. Wednesday, Google informed users via the Google Apps discussion forum of a problem preventing users from logging into their accounts. The company said that it expected a solution to the problem by 9 p.m. on Thursday.

While Google offered no reason as to why Gmail and Google Apps users were experiencing the problems, users reported that they were seeing a 502 error when trying to log in. Something that Gmail users are all too familiar with from August’s outages.

In that instance the company blogged about the problem once everything was under control and back up and running. However, while the post was very reassuring, it offered very little information on what caused the outages/502 errors in the first place.

“We’ve identified the source of this issue and fixed it. In addition, as with all issues that affect Gmail and our other services, we’re conducting a full review of what went wrong and moving quickly to update our internal systems and procedures accordingly. We don’t usually post about problems like this on our blog, but we wanted to make an exception in this case since so many people were impacted.”

Having moved quickly to update the internal systems and procedures, we’d assume two months down the line any updates would be complete and so, users should not be experiencing the same problems. Google said this morning that problem had been resolved, although that is what it said last time.

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Comments

SirCrono 10/17/2008 11:33 AM
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SirCrono

I think the guys at google are dropping the ball in the mailing courtyard, stupid drunken tests, mail outages, let's hope they get their act together soon.

MDillenbeck 10/18/2008 5:32 AM
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MDillenbeck

Maybe I'm being unreasonable, but I always thought you should expect some downtime when using free services.

blackwater11 10/18/2008 6:21 AM
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blackwater11

The google outages were caused because they are trying to prevent users from opening up multiple gmail accounts to be used in conjunction with sites like Craigslist etc.. They will find this to be a fleeting effort only to backfire just as it did when microsoft put security updates and security protocols all over their vista project. Their valiant attempts are amusing though this is certain

McNuggetOfDeath 10/18/2008 10:19 AM
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McNuggetOfDeath

meh. Gmail is the only email ive got as i recently had a falling out with Time Warner. As far as im aware i didnt lose any actual data, rather just inconvenienced without my having been aware of it.

kami3k 10/18/2008 10:50 AM
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kami3k

I love how blackwater doesn't even make any sense? Microsoft's security updates and protocols make fired on them? lol....

Anyway, this is what happens when you try to do 100 things as a company.

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