Nokia Recalls 14M Chargers Over Shock Hazard

By Jane McEntegart, published on November 9, 2009 at 11:30 AM
Source: Tom's Guide US | Keywords: , , , , | Themes: Smartphones, Business
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Nokia has issued a massive charger recall and is offering free replacements to those affected.

Nokia today announced a recall of over 14 million chargers manufactured by a third party partner, China's BYD. The recall is a precautionary measure after a routine quality control test showed that certain chargers could potentially shock the user.

"During a routine quality control process, Nokia identified a potential product quality issue with certain chargers manufactured by one of its third-party suppliers. The plastic covers of the affected chargers could come loose and separate, exposing the charger's internal components and potentially posing an electrical shock hazard if certain internal components are touched while the charger is plugged into a live socket. Nokia is not aware of any incidents or injuries related to these chargers."

The Finland-based company goes on to say that anyone with AC-3E and AC-3U model chargers, manufactured between June 15, 2009 and August 9, 2009; and the AC-4U model, manufactured between April 13, 2009 and October 25, 2009 should visit chargerexchange.nokia.com or their local Nokia website to arrange swapping their old adapter for a new one.

Reuters reports that the number of chargers affected amounts to 14 million and China's BYD is said to be covering the costs of the replacement chargers. Each charger reportedly costs around $1.

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Comments

core i7 ownage 11/09/2009 5:43 PM
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It's Nokia's fault for buying a chargers that costs less than £1.

CChick 11/09/2009 5:59 PM
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lubitz_420 11/09/2009 6:07 PM
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cost to manufacture 1$ MSRP $19.95 think bout that one for a bit

zak_mckraken 11/09/2009 6:11 PM
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Nokia. Electrocuting People.

lubitz_420 11/09/2009 6:26 PM
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CChick :
Its your fault that Nokia has to buy chargers for less than £1.You know why? cuz you're a fucking cheapass


Wow where's the logic behind that one?

frozenlead 11/09/2009 6:41 PM
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This is quite a shock. At least Nokia has the capacitance to admit it's mistakes.

CChick 11/09/2009 6:59 PM
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lubitz_420 :
Wow where's the logic behind that one?



Stop asking for cheap shit then.

arrghushakaboorga 11/09/2009 7:46 PM
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frozenlead :
This is quite a shock. At least Nokia has the capacitance to admit it's mistakes.


oh man... puns all around. haha I like it.

Anonymous 11/09/2009 10:25 PM
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$1 is not the cost for manufacturing the charger, its the cost for this recall (of course after the bean counter sophisticated calculation)

matt2k 11/09/2009 10:56 PM
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visit your "local" website?

cookoy 11/09/2009 11:18 PM
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Shocking news indeed. They noticed the problem only after 14 million chargers have been issued? What routine quality control processes are they doing?

kikireeki 11/10/2009 1:42 AM
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At least they didn't blame the customers. Unlike others!!

__-_-_-__ 11/11/2009 4:04 PM
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I've 2 of those "faulty" chargers.... they are not faulty. you have to be extremely unlucky and extremely stupid and you have to do it on purpose to have an electrical shock.
this is just marketing really.

JMcEntegart 11/11/2009 4:12 PM
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__-_-_-__ :
I've 2 of those "faulty" chargers.... they are not faulty. you have to be extremely unlucky and extremely stupid and you have to do it on purpose to have an electrical shock.this is just marketing really.



There are plenty of extremely stupid people in the world and you can't count on luck for anything. I find it more believable to say Nokia put a charger through the wringer and found a possible weakness somewhere along the line than to say the company is paying a partner to replace 14m chargers because they want to look like they care about customers.

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