FAQs
How much is delivery at VEVOR?
VEVOR offers free standard delivery to mainland UK on almost all items, and you do not need to meet a minimum spend to qualify. Delivery for general tools usually takes between two and six working days. Bigger, heavy machinery requires freight shipping and takes between 10 and 15 working days. VEVOR adds a shipping charge at checkout if you live in remote postcodes, such as the Scottish Highlands or Northern Ireland.
Are VEVOR tools any good?
VEVOR tools are good if you keep your expectations realistic. They serve as an excellent entry point if you want to test out a new piece of equipment without spending hundreds of pounds. If you use a cheap VEVOR tool enough to break it, you know it is worth investing in a high-end, name-brand replacement.
What is the VEVOR return policy?
VEVOR offers a 30-day return window. If you receive a damaged, faulty, or incorrect item, you must contact customer service and provide photo or video evidence. Once approved, VEVOR covers the return shipping costs. If you simply change your mind and want to return an unwanted product, you must pay return postage fees yourself. The returned item must remain unused and in its original packaging.
Do VEVOR tools come with a warranty?
Yes, all products sold on the official VEVOR UK website come with a standard 12-month warranty. If your equipment has a manufacturing fault within the first year, you can contact the support team to arrange a free repair, a replacement part, or a complete replacement unit.
VEVOR Saving Tips
Download the VEVOR App: You can get an immediate discount by downloading the official VEVOR smartphone app. They offer new app users a £5 discount on their first three mobile orders. The app also features exclusive flash sales that do not appear on the standard desktop website.
Join the Member Reward Program: Shoppers can save money by signing up for the free VEVOR Personal Member Program. When you create an account, you earn reward points on every purchase. You also collect extra points by leaving product reviews, verifying your email address, or following VEVOR on social media. You can then convert these saved points into discount codes to cut the cost of future orders.
Register as a Pro Member: If you run a business, a garage, or work as a trade professional, you can apply for the VEVOR Pro Member Program. This upgraded tier provides exclusive business discounts. Pro members also receive access to bulk-buy pricing, dedicated customer support, and exclusive discount codes. You must provide your basic business details during registration to get these lower trade prices.
Shop the Deals Section: Before paying full price for anything, check the deals page on the VEVOR website. They regularly have overstocked items, end-of-line machinery, and seasonal equipment in this category and you can find flash sales and weekly discounts offering up to 40% off.
How to use a VEVOR Promo Code
- Browse the active VEVOR discount codes on this Tom's Guide page and copy your chosen code to your clipboard.
- Open the VEVOR website and add your items to your shopping basket.
- Click the basket icon at the top of the screen to proceed to the main checkout page.
- Locate the discount code box situated near your order summary.
- Paste your copied code into the empty box and click the apply button.
How we source voucher codes
The codes listed on each vouchers page on Tom’s Guide have been sourced by our dedicated vouchers team, who find the latest codes through the web and our relationships with retailers and affiliate networks. Each page is updated every few days to include up-to-date offers and ways to save, and our London-based commercial team uses our connections with retailers to source exclusive codes directly from some of the biggest brands on the market.
How we test voucher codes
Every voucher code on Tom’s Guide has been tested by our offers team, based in Cardiff, to make sure they work before we upload them. The codes on Tom’s Guide can be used for a wide range of savings, covering student discounts, free shipping deals, and site-wide or product-specific savings.
We want to make sure every voucher is ready to use whenever someone visits one of our pages, so we don’t include any user-specific or one-time use codes. Each offer also includes as much information as we can find on its terms and conditions to keep things clear, and any applicable expiry dates will be listed next to the offer details. You can view the full list of terms and conditions by clicking the corresponding text below the main offer text and expanding the section.
What to do if a voucher code doesn’t work
Although we work hard to only include tried and tested vouchers on our pages, sometimes codes can expire or terms and conditions can be changed before we have a chance to update the code or our pages. If your discount isn’t being applied at the checkout, there are a number of things you can do.
First, check you meet any listed requirements such as multibuy offers, minimum spends, or product-specific deals. For example, you may need to buy 3 items to receive your discount, or your code may only be applicable to orders with certain models (i.e. 10% off specific smartphones). If you need to review the details of your chosen deal, click the text that reads “View terms and conditions” below the main text.
If you are still experiencing issues applying your discount, don’t worry - our team is on hand to help. Just email coupons.tomsguide@futurenet.com and include information on the code you tried to redeem and which of our pages it was listed on. A member of our team will be in touch to offer support as soon as they can.
How we make money
Tom’s Guide makes money from vouchers on a commission basis. We have agreements with every retailer that has a vouchers page for, and for every order placed using one of our codes, we earn a portion of the order total back in commission from that retailer.
Using this model means all of our profits are paid for by the retailers we partner with, and we do not pass any costs on to our users. Using one of our vouchers will never cost you anything - you’ll only pay for the discounted products you’re looking to buy, so you can rest easy knowing you get exactly what it says on the tin.
Want to read more about Tom's Guide vouchers? You can find more information on our dedicated page, where we break down How We Source Voucher Codes and How to Use Them on your online orders.
