How to cancel NordVPN

NordVPN
(Image credit: NordVPN)

A VPN shores up your online privacy by encrypting your data and also allows you to tap into region-restricted libraries of various streaming platforms – and our tests have proven time and again that there are very few VPNs that can do both these tasks better than NordVPN.

However, even though NordVPN is arguably the best VPN for most people right now, there may arise a situation where you might want to cancel your plan and get a refund. For instance, you may have picked up NordVPN solely for trial purposes and to compare it with other providers, or you wanted to use it for a specific, short-term purpose (such as to stream a particular sports event or TV show).

Whatever your reason for cancellation may be, the good news is that NordVPN lets you cancel your subscription in just a few simple steps – and you're eligible for a full refund as long as you cancel within 30 days of purchase. In this article, I'll explain the entire process of canceling a NordVPN subscription and requesting a refund, so read on.

Can I get a refund from NordVPN?

Irrespective of the NordVPN plan you subscribe to – and irrespective of the duration of the plan (it can be a 2-year, 1-year, or even a 1-month plan) – you'll get a 30-day money-back guarantee. This means that you'll be refunded 100% of the money you put in if you decide to cancel at any point within the first 30 days of your purchase.

However, this also means that if you decide to cancel your NordVPN subscription after the completion of 30 days from the date of purchase, you won't qualify for a refund.

How to cancel NordVPN

Whether you decide to cancel your NordVPN subscription within or after 30 days of purchase, the process remains the same. Just follow these simple steps:

  1. Go to the NordVPN website and log in to your Nord account
  2. On the left-hand side bar, click "Billing"
  3. Select "Subscriptions"
  4. Press "Cancel" in the "Auto-renewal" section
  5. The last step is to click "Cancel auto-renewal"

This will stop NordVPN from automatically deducting money directly from your bank account to pay for a subscription. So, unless you choose to pay manually again, your NordVPN subscription stands canceled.

Android users can cancel a NordVPN subscription by signing in to their Google Account on Google Play (iOS users can head to "Settings" on their device), going to "Subscriptions" in the “Payments & subscriptions” section, and selecting NordVPN. Next, press "Cancel subscription," choose a reason for cancellation, and then click "Continue."

It's worth noting, however, that the above will only cancel your NordVPN subscription and won't result in a refund.

How to claim a NordVPN refund

To receive a refund, you'll need to get in touch with Nord's customer support team, which you can do via email (support@nordvpn.com) or by starting a live chat on support.nordvpn.com. The NordVPN team will then process your request and send you confirmation via email that your subscription has been successfully canceled.

Krishi Chowdhary
Contributor

Krishi is a VPN writer covering buying guides, how-to's, and other cybersecurity content here at Tom's Guide. His expertise lies in reviewing products and software, from VPNs, online browsers, and antivirus solutions to smartphones and laptops. As a tech fanatic, Krishi also loves writing about the latest happenings in the world of cybersecurity, AI, and software.

Read more
NordVPN shown on laptop
NordVPN price and plans – costs and deals in 2025
Mobile device displaying a VPN free trial
Best VPN free trial in 2025
Illustration of a woman looking concerned, dressed in a green top and blue jeans.
Is a VPN really worth it?
NordVPN logo on a blue background
NordVPN drops to its lowest price this year – here's what you need to know
Surfshark logo on a gradient background
Has Data Privacy Week inspired you to protect your personal information? Surfshark VPN could be for you
Best VPN provider ExpressVPN on a range of devices
The best VPN service in 2025
Latest in VPNs
Large group of protesters in Turkey following Instanbul mayor's arrest
Turkey sees huge VPN usage spike amid reports of social media crackdown
NordVPN logo on a blue background
NordVPN drops to its lowest price this year – here's what you need to know
ExpressVPN logo above mobile devices
ExpressVPN lays off undisclosed number of employees
The outline of a hand holding a phone, wrapped in barbed wire to indicate censorship
What are anti-censorship features and how is Proton VPN leading the way?
Hacker typing on laptop in darkened room
Hackers create "BRUTED" tool to attack VPNs – how to stay safe
NordProtect logo on black background
NordVPN's NordProtect cyber insurance goes solo – and adds a key new feature
Latest in Features
ChatGPT running on phone with laptop in the background
I used these 7 genius ChatGPT prompts to supercharge my Netflix viewing experience
Innocn 49QR1 on desk
I ditched my dual monitor setup for this ultrawide OLED monitor — and it's a total game changer
a photo of a woman holding a barbell
I swapped barbells for a banded resistance bar — and it transformed my strength training
A man in a grey t shirt sits on the edge of his mattress while clutching his lower back after waking up with back and shoulder pain
3 tell-tale signs you’ve aged out of your current mattress
Pixel 9a vs iPhone 16e composite image.
Google Pixel 9a vs iPhone 16e — 7 ways Google totally beats Apple
A person holding a Fujifilm GFX100RF camera
Fujifilm just released a $5,000 version of the X100VI that nobody asked for — here are my first impressions