FAQs
Does B&H offer free shipping?
B&H Photo does offer free shipping on most orders, as well as free expedited shipping when you spend more than $49 in a single transaction. Standard shipping will arrive in 1 - 7 business days, whilst expedited shipping arrives in 1 - 2. B&H also offers low cost shipping options on orders that don't qualify for free shipping offers.
Can I get a B&H student discount?
Yes, B&H Photo offers a student discount through the B&H EDU Advantage scheme in partnership with UNiDAYS. This gives students exclusive offers ranging between 10 - 50%, free shipping on most orders and loads of other benefits.
Does B&H offer price matching?
B&H Photo aims to offer the best possible price on all of its available products. If a competing/eligible store offers a lower price, B&H will match it. You'll need to provide proof of the lower price, and afterward, you'll be emailed a link to make your purchase at the newly agreed lowest possible price. You can read more about the policy on the B&H website.
How do I contact B&H customer service?
To get in touch with the B&H customer service team, you can head to the contact us page of their website where you can start a live chat with a member of the team or fill out a contact form. You can also call customer service at 212.444.6615 if you'd prefer to speak over the phone.
Hints and Tips
Shop B&H sales: Like many tech retailers, B&H run promotions throughout the year where you can pick up limited-time discounts. You'll find the biggest savings on offer around key retailing events like Christmas, Black Friday & Memorial Day, and you can see as much as 70% off.
Use the B&H trade-in service: You can sell your old devices at B&H Photo for either cash or store credit, plus you can ship your devices to B&H for free! Head to the trade-in page to get a quote for your device and start the process if you like the price.
Join My B&H Rewards: Anyone with an online B&H account is automatically signed up for My B&H Rewards, the brand's loyalty program, free of charge. Just log in before completing a purchase and you'll earn reward points with each eligible purchase. Points are automatically converted to B&H promo codes once you reach certain totals. They are then emailed to you for use on future orders. Points can be redeemed in-store, online, or over the phone, but must be redeemed within 6 months.
Find B&H student discounts: The B&H EDU Advantage scheme, created alongside UNiDAYS, offer students free shipping on orders and exclusive discounts of between 10 - 50% on selected products. You can sign up for the scheme through their website, for which you'll need to verify your student status using your UNiDAYS account.
Shop the B&H federal or business ranges: B&H offers exclusive pricing to federal government staff and businesses through dedicated portals on their website. You'll need to register with either a federal government email or a business email address to qualify. Once you have, you'll be able to shop offers that aren't otherwise available.
Register for email deals: Sign up for B&H emails via the form at the bottom of the retailer's website and you'll get a regular newsletter filled with news, product information & most importantly, exclusive deals.
How to use B&H promo codes
1. Select one of our B&H promo codes you'd like to use and click "Get Code".
2. Head to the B&H Photo website to start shopping.
3. After adding items to your cart, click on your cart to head to the checkout.
4. After you've entered your delivery information, you'll be able to add a promo code during the payment section.
5. Simply enter your B&H promo codes in the field and click "Apply".
6. Now your order total has changed to reflect your discount, you can proceed through the rest of the checkout as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
