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Consumer Reports Still Can't Recommend iPhone4

Consumer Reports deemed the iPhone 4 to not be good enough to put on its recommended phones list, despite it being the highest-scoring cell phone it has tested, all due to the weakness in the otherwise innovative antenna design.

The testing publication recognized that a case would solve the iPhone 4's antenna weakness, but it didn't feel that consumers should have to pay to fix what is an obvious design flaw.

So came and went Apple's emergency press conference, and on stage Steve Jobs announced that all iPhone 4 owners can get a free case and bumper through September 2010. Problem solved, right? Not quite.

Consumer Reports still can't put the iPhone 4 on the recommended list because it feels that the free cases aren't a long-term solution, due to the offer's expiry on September 30.

The magazine wrote in a blog post:

Consumer Reports believes Apple's offer of free cases is a good first step. However, Apple has indicated that this is not a long-term solution, it has guaranteed the offer only through September 30th, and has not extended it unequivocally to customers who bought cases from third-party vendors. We look forward to a long-term fix from Apple. As things currently stand, the iPhone 4 is still not one of our Recommended models.

  • Kaiser_25
    good for them, i feel the same way apple is just handing out bandaids, while ignoring the real underlying issue. GG consumer reports!!
    Reply
  • digitalrazoe
    I think the iPhone 4 is an "iM-Done"
    Reply
  • tipmen
    I can't stop smiling. I guess bad news is good news for some. Thank you consumer reports for staying strong and not bowing down to Sith Jobs. I guess that makes them the Jedi?
    Reply
  • Silmarunya
    At least they're not in the camp of those praising the product just because it has a shiny Apple printed on it.

    The iPhone 4 was well on its way to be a great phone (yes, I'm saying this as someone who heartily dislikes Apple products), but Antennagate killed it. Bumper cases are ugly and shouldn't be needed if they had spend a few dollars giving the edges a non-conductive coating.

    His Jobsness' arrogant and slow response didn't improve things either.
    Reply
  • chronicbint
    Everyone with sense buys a case for a high end smartphone, it really is a none issue these days.
    Reply
  • Tamz_msc
    This is exactly what I was going to ask:What will happen beyond September 30th?
    Reply
  • utengineer
    tipmenI can't stop smiling. I guess bad news is good news for some. Thank you consumer reports for staying strong and not bowing down to Sith Jobs. I guess that makes them the Jedi?What is the deal with the haters? I do NOT own one piece of Apple hardware or software, but you people are like vultures the instant these products come out. Did Apple fire your daddy just before he retired, then he lost his pension and couldn't send you to college, so you worked at the local Best Buy for 10 years before you saved enough to go to community college only to find you could have got financial aid already???? If yes, then crucify him. If you are a PC-fanboy, big deal! A profitable, successful company messed up on their design. I have worked for a few companies that had way worse design flaws and took WAY longer to remedy them...and it impacted way more people than the number of iPhone 4 customers to date.
    Reply
  • flybri
    chronicbintEveryone with sense buys a case for a high end smartphone, it really is a none issue these days.
    Ridiculous comment. While it is true that buying a case is a good investment to protect the phone against damage, it still shouldn't be a necessity in order to have a phone work properly. To call it a non-issue is completely irresponsible and ignorant.

    I'll take it one step further -- so you say it's a non-issue these days? Well, according to statistics, only 20% of customers walked out with a case when buying the iPhone 4 (80% did for the 3GS). So based on your response, most iPhone 4 users have no sense then. It also means that it actually IS an issue. You stand corrected...
    Reply
  • chronicbint
    flybriRidiculous comment. While it is true that buying a case is a good investment to protect the phone against damage, it still shouldn't be a necessity in order to have a phone work properly. To call it a non-issue is completely irresponsible and ignorant. I'll take it one step further -- so you say it's a non-issue these days? Well, according to statistics, only 20% of customers walked out with a case when buying the iPhone 4 (80% did for the 3GS). So based on your response, most iPhone 4 users have no sense then. It also means that it actually IS an issue. You stand corrected...
    I walked out without a case when buying my 3G. I then went and ordered a more suitable case from a 3rd party. Those statistics prove nothing at all. The majority of people I see with high end phones tend to use a case.

    IF I were to buy an iPhone 4 then it would be a no brainer to get a case to protect my shiny product. While it should not be a necessity the fact that many do buy cases anyway makes it much less of an issue, coupled with the fact that the actual percentage of people who have this issue is quite low too. Out of several friends with an iPhone 4 none can replicate this disastrous issue.
    Reply
  • rohitbaran
    Why should they recommend it? Out of sympathy for Apple having to spend 3mill. dollars to give free rubber bands to cover up up its mistake? No way.
    Reply