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Galaxy S8 Owners Having Wi-Fi, Wireless Charging Issues

The Galaxy S8 is finally out, and it's fantastic. But not everyone who scored Samsung's new flagship is having a great time.

Credit: Jeremy Lips/Tom's Guide

(Image credit: Jeremy Lips/Tom's Guide)

According to multiple user reports, Galaxy S8 owners are now reporting issues with Wi-Fi connectivity as well as wireless charging. These complaints come just days after some Galaxy S8 devices started showing a strange red tint on the display.

Samsung told The Wall Street Journal that it will issue two patches for its new smartphone this week: one to fix an issue where users are having spotty Wi-Fi connections, and another to fix the red tint issue. According to WSJ, Samsung says that these problems are not product defects and can be resolved via software.

MORE: Galaxy S8 User Guide: Tips, Tricks and How-Tos

However, there's one issue that Samsung has yet to announce an official fix for. In this Samsung support thread, various users noted that their S8 won't charge wirelessly with older wireless charging pads.

A Samsung representative replied to the complaint with "There might be an update to fix that, or it might need one of the new wireless chargers in order to work." Not exactly encouraging.

These issues don't seem like a dealbreaker (especially since many of them are getting patched), but they're worth knowing about for anyone who has their eyes on a new Galaxy S8. On the bright side, at least Samsung's new phone isn't blowing up.

Michael Andronico

Mike Andronico is Senior Writer at CNNUnderscored and was formerly Managing Editor at Tom's Guide. When not at work, you can usually catch him playing Street Fighter, devouring Twitch streams and trying to convince people that Hawkeye is the best Avenger.

  • Robert_417
    I have the new s8+ and the wifi issue for that it WILL NOT connect with 5G wifi, but it will work with the 2.4. This is Brighthouse/Spectrum and T Mobile. I also had the s7edge previously and the fast wireless charger won't work, and online, Samsung told me I had to buy the new fast wireless charger. The included wired fast charger works just fine and is really fast!
  • CaleJr
    Many users (myself included) also experiencing stuttering audio over bluetooth, see the topic "Galaxy S8 Bluetooth Connection" on the Samsung community forum. A moderator claims the problem is known and a fix is in the works but no real details given.