FAQs
Does Planet Cyclery offer free shipping?
Planet Cyclery offers free shipping on purchases of $50 or more. (If your order qualifies for free shipping, that option will be available at checkout). Note that most orders will arrive within four to six business days from the date of shipment.
Can I get Planet Cyclery Black Friday deals?
Black Friday is a great time to snap up discounts on cycling products, and Planet Cyclery is no exception. In previous years, we've seen as much as 40% off selected e-bikes & accessories, and we expect some similar savings this year too. When we find new Planet Cyclery Black Friday deals, we'll add them to this page, so keep an eye out for all the latest ways to save.
What is the Planet Cyclery Rewards Program?
The Planet Cyclery Rewards Program lets you earn points on all of your Planet Cyclery purchases. (For every dollar you spend, you'll gain one point). Points you earn can then be used on your next purchase. You can learn more about the rewards program via the Planet Cyclery website.
Does Planet Cyclery offer price matching?
Planet Cyclery will price match competing retailers. If an item you'd like to buy is cheaper elsewhere, you can e-mail the link to support@coloradocyclist.com. Upon receiving the info, someone from the Planet Cyclery sales team will evaluate the offer and price match that item for you.
What is Planet Cyclery's return policy?
Planet Cyclery will accept returns for products sent back within 30 days of purchase. All items must be in new condition with all of their original packaging material. Planet Cyclery will not accept items that have been used, worn, or installed.
How do I contact Planet Cyclery customer service?
Planet Cyclery customer support can be reached via (303) 466-8543. Service hours are Mondays through Fridays from 8 a.m. to 5 p.m. (MT). Additionally, you can e-mail or chat with the support team via the Planet Cyclery website.
Hints and tips
Take advantage of Price matching: Planet Cyclery is one of a handful of retailers that offers price matching. If an item you want to buy is cheaper elsewhere, make sure to offer evidence to Planet Cyclery and they will price match.
Shop their sales page: Planet Cyclery deals can often be found right on the company's homepage. Deals are offered on items like cycling sneakers, gloves, apparel, bikes, helmets, and more.
Sign up for exclusive discounts: Consumers who sign up to receive Planet Cyclery e-mails will on occasion get access to exclusive sales or Planet Cyclery coupon codes. To sign up, scroll to the bottom of the Planet Cyclery homepage and enter your e-mail in the "Offers & Discounts" field.
How to use Planet Cyclery coupon codes
1. Browse our list of Planet Cyclery coupon codes and find one you want to use.
2. Click "Get Code" to reveal it, then copy your code for later.
3. Head to the Planet Cyclery website to start shopping.
4. After adding an item(s) to your shopping cart, proceed to the checkout page.
5. On the right column underneath the "Summary," you'll find a section titled "Apply Discount Code." Click the arrive and manually enter your Planet Cyclery coupon code.
6. After entering your coupon code, hit the "Apply Discount" button and your coupon will be activated.
7. Head through the rest of the checkout as normal to place your order.
