FAQs
Does Crutchfield offer free shipping?
Crutchfield offers free shipping on all deliveries worth $35 or more, with 2-day delivery to most of the country. Orders under $35 will incur a $7.99 shipping fee.
Does Crutchfield price match?
Crutchfield offers both price protection and price matching. If the price of an item you buy drops within 60 days of purchase, you can contact Crutchfield and they'll make up the difference. Likewise, Crutchfield will price match most items sold at competing sites such as Amazon, Best Buy, SonicElectronix.com, and B&H Photo.
What is the Crutchfield Rewards program?
Crutchfield Rewards is a free membership program designed to help shoppers save money. Members earn 1 point for each dollar spent. For instance, 250 points will get you $5, whereas 500 points amounts to $10. Rewards can be used on any of your Crutchfield purchases.
What is Crutchfield's return policy?
Crutchfield offers a 60-day return policy. If you're not satisfied with your purchase within 60 days, you can return your purchase for a full refund. Some items — such as TVs, furniture, and powered subwoofers — may require an additional return shipping charge.
How do I contact Crutchfield?
If you want to get in touch with Crutchfield, you can call their team on 1-800-955-9091, or head to their Contact Us page, where you can access Live Chat with members of their team or a virtual assistant. Note that team members will only be available Monday - Friday between 9am - 8pm and Saturday or Sunday between 10am - 7pm (EST).
Hints and tips
Watch out for daily discounts: Crutchfield offers sales and price reductions every day of the week. You can browse through some of the sales via the Crutchfield website, where you can save up to 70% off the usual retail price of items.
Make the most of Crutchfield 2nd Life: If you have old tech you no longer use and want to make some money back, take a look at 2nd Life, the Crutchfield Trade-In scheme. You can get a free quote through the Crutchfield website to find out how much your device is worth. If you're happy with the price on offer, send it off and you'll receive a Crutchfield gift card for the quoted price.
Shop Crutchfield outlet items: The Crutchfield Outlet offers discounts of up to 40% off when you buy open box, scratch & dent, or closeout items. You can shop the entire range from the Crutchfield Outlet website.
Take advantage of the Crutchfield Friends Program: If you know someone who'd like Crutchfield's inventory, refer them to the store and they'll get $10 off their first order. As a thank you, you'll also get $10 credit to spend on your next order when your friend has set up their account.
Sign up for the Crutchfield newsletter: You can sign up for the Crutchfield newsletter to receive the latest offers directly to your chosen email inbox. You'll also have a chance to win a Crutchfield gift card worth $350 that you can redeem against your next order.
How to use Crutchfield coupon codes
1. Select an offer you'd like to use and click 'Get Code'.
2. Copy your code for later, then head to the Crutchfield website and add the items you're after to your basket.
3. When you've got everything you're after, head to the checkout and paste your code into the box marked 'Promo Code'.
4. Click 'Apply' and your order total will change to reflect your savings.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
