Apple hails Siri as the most important feature of the iPhone 4S, so no doubt there were plenty of disgruntled iPhone 4S owners yesterday when Siri went down for an extended period of time. Any iPhone 4S user wanting to know the weather, find local restaurants, or add an appointment to their calendar had to do so the old fashioned way, as Siri couldn't find a network connection. According to Forbes, from about 2 p.m. to 7:00 p.m. EDT, Siri suffered a nationwide service outage during which any questions posed were answered with an apology stating that she couldn't connect to the servers that enable her personal assistant powers.
While Apple has always been clear that Siri needs an internet connection to work, the company's silence on the issue of her prolonged absence has angered users. Many users claimed at the time that they were on WiFi, had 3G signal or 'full bars' during Siri's down time. However, Siri also needs to communicate with Apple servers to process voice commands, so if Apple has a server problem, Siri stops working. Apple released no statement during the outage and, though full service has been restored, Cupertino has yet to explain what went wrong.
Users on Apple's support pages say they were told by Apple support staff that the company was experiencing overloaded server issues and was working to resolve the problem. One Applecare team member was quick to remind a frustrated user that Siri is still in Beta and there are kinks that need to be worked out, and that things would be in full working order once the they release the full version.
Did you have any Siri-related issues yesterday? Let us know in the comments below!