A lot of CEOs get emails from customers who happened upon their email address on the company's corporate website. Indeed there are folks who like to email the CEO in the hope that they'll get a response from the man or woman who runs the place. Some are willing to respond (Steve Jobs, for example), while other tend not to bother.
At the moment, it would seem AT&T CEO Randall Stephenson is not in the same boat as Steve Jobs. Engadget reports that the wireless telecommunications company is sending cease and desist letters to customers who email the CEO.
Giorgio Galante sent Stephenson two emails in as many weeks. The first email was a request to bump up his iPhone eligibility date and a request for a tethering option, while the second email detailed his displeasure regarding the company's new data rates.
Galante did get a phone call from AT&T's Executive Response Team. An employee named only as 'Brent' called him and thanked him for his feedback but warned him if he continued to email Randall Stephenson, he could be sent a cease and desist order. Yikes!