FAQs
Does Radio Flyer offer free shipping?
Radio Flyer offers free shipping orders over $59, so long as they're shipped within the United States. (You'll need to create a free account in order to qualify). Free shipping isn't valid on replacement parts or orders shipping outside the continental U.S. All shipments are made via standard UPS.
What are the most popular Radio Flyer e-bikes?
Radio Flyer has a wide variety of e-bikes. The most popular models include:
The Flyer M880: This midtail electric bike is designed for every day and everyone. It features a powerful 500W brushless rear hub motor, seven-speed gear shifter, and puncture-resistant tires.
The Flyer L885: Designed for hauling, this all-in-one longtail electric cargo bike boasts a total payload capacity of 400 lbs. It can carry up to 150 lbs on the long rear rack and can be customized with accessories like the Kid & Cargo Carrier.
The Flyer Cruiser: This e-bike draws inspiration from classic cruises bikes. It features wide handlebars and an ergonomic frame design to ensure a comfortable, upright riding position.
The Flyer S533: This electric scooter is a convenient and sustainable transportation solution for adults living in major cities. Thanks to its slim design and foldable body, you can seamlessly cross the city, hop on public transit, and conquer flights of stairs with your scooter in tow.
What is Radio Flyer's return policy?
Items returned to Radio Flyer must be in new condition with their original packaging and unassembled. Purchases must be returned within 30 -45 days of delivery depending on the product and when it was purchased. Note that parts are not eligible for returns.
How do I contact Radio Flyer customer service?
You can contact Radio Flyer customer support by calling (800) 621-7613. Offices are open Monday through Friday from 8am to 5pm (CST). Additionally, you can contact customer support via e-mail at custserv@radioflyer.com or via Radio Flyer's virtual assistant.
Hints and Tips
Sign up for Radio Flyer Family: Radio Flyer Family is free to join and gives you access to free shipping with no fees. You also get exclusive sales and promos sent directly to your inbox. You can sign up via the Radio Flyer website.
Refer a friend: Radio Flyer offers a referral program that benefits you and potential buyers. For every friend who purchases from Radio Flyer via your URL, you and your friend will both receive a $50 Radio Flyer voucher. Your friend will receive their $50 off immediately (on their first purchases) and you'll receive $50 off a future purchase.
Shop Radio Flyer sales: Radio Flyer holds frequent sales on its website. The sales can include everything from scooters to bounce houses for kids. You can shop sale items via the Radio Flyer website, and get as much as 40% off selected products.
Sign up to the Radio Flyer newsletter: If you want to receive regular updates from Radio Flyer, you can sign up for their email newsletter from their website. We've even previously seen customers get coupons for $100 off selected e-bikes, helping you save on your next order.
How to use Radio Flyer promo codes
1. Select one of our Radio Flyer promo codes you want to use.
2. Click "Get Code" to reveal it and copy it to the clipboard for later.
3. Head to the Radio Flyer website to start shopping.
4. After adding an item(s) to your shopping cart, proceed to the view cart stage. Here you'll find a field labeled "Apply a Promotion Code."
5. Click the box and manually enter your Radio Flyer coupon.
6. After entering, hit the "Apply" button and your coupon will be activated.
7. Proceed through the rest of the checkout process as usual to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
