Roku users hit with washed-out HDR content — here’s what we know so far

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Affected apps include Disney Plus, YouTube TV, Netflix, and more

Roku TV OS upgrade
(Image credit: Roku)

Roku just got a new update, and it’s causing major problems with HDR content on some of the best streaming services.

Reports across social media and internal forums suggest Roku software version 14.5 is the culprit, pitting streamed HDR shows and movies in washed-out colors. The problem seems relegated primarily to TVs running the Roku interface, primarily TCL and Hisense models.

While you might be quick to assume that it’s more of a problem with HDR via the particular app or HDMI input, that doesn’t seem to be the case here. Several users have already noted that HDR content looks fine on other devices, like a 4K Blu-ray player and PS5, to name a few.

In the aforementioned Roku forum, community moderator RokuEmmanuel-D claimed that Roku is "investigating the Disney Plus HDR content that was washed out after the recent update.” If you’re affected by this, feel free to leave a comment citing what device or TV you’re using and which apps are most affected.

It’s unclear when a fix might land for Roku users, but one way to amend the washed-out HDR content concerns is by rolling back the update. Check out how to access the secret Roku menus page, then follow the instructions to undo an update. Otherwise, you can wait for Roku to push out its rollback or fix it shortly.

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Ryan Epps
Ryan Epps
Staff Writer

Ryan Epps is a Staff Writer under the TV/AV section at Tom's Guide focusing on TVs and projectors. When not researching PHOLEDs and writing about the next major innovation in the projector space, he's consuming random anime from the 90's, playing Dark Souls 3 again, or reading yet another Haruki Murakami novel. 

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