How to delete an Alexa profile

Amazon Echo Dot (5th Gen)
(Image credit: Future)

One handy Amazon Alexa feature is the ability to create multiple profiles under one account. That way, you, your significant other, and your children can all have individual profiles, so they'll receive tailored responses from Alexa when they ask for music, their calendar events, get shopping recommendations, and so on.

However, there may come a time when you want or need to delete one or more of these profiles. Fortunately, it can be done with just a few clicks of your mouse. We'll show you how.

Log onto from a web browser

(Image: © Amazon)

While you can create an Alexa profile using the Alexa app, you can't delete a profile in the same way, so you have to access your account via a web browser.

Go to your account settings

(Image: © Amazon)

In the upper right corner, select Account & Lists, then choose Account under the Your Account column.

Select Your Profiles

(Image: © Amazon)

From this screen, you can also track your orders, manage your Amazon membership, contact customer service, and more. 

Select the profile you want to delete

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A window will appear showing all of the Alexa profiles you created in your account. The profile at the top is the Active Profile; you can delete any profile except for the account holder's profile.

Click "Remove this profile"

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The option will be listed at the bottom of the profile's information. which lists contact details, a PIN code if applicable, and any enrolled programs. 

Click "Remove Profile."

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A warning window will appear, asking you if you're sure you want to delete the profile. "This profile will be removed from your account, including from all enrolled programs and services, and you will no longer be able to access it." Press "Remove profile."

And now you're all set. The profile has now been removed from your Amazon account. 

If you want to learn more about getting the most out of Amazon's voice assistant, be sure to check out our complete guide to Alexa, as well as some of our other tips stories below.

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Mike Prospero
U.S. Editor-in-Chief, Tom's Guide

Michael A. Prospero is the U.S. Editor-in-Chief for Tom’s Guide. He oversees all evergreen content and oversees the Homes, Smart Home, and Fitness/Wearables categories for the site. In his spare time, he also tests out the latest drones, electric scooters, and smart home gadgets, such as video doorbells. Before his tenure at Tom's Guide, he was the Reviews Editor for Laptop Magazine, a reporter at Fast Company, the Times of Trenton, and, many eons back, an intern at George magazine. He received his undergraduate degree from Boston College, where he worked on the campus newspaper The Heights, and then attended the Columbia University school of Journalism. When he’s not testing out the latest running watch, electric scooter, or skiing or training for a marathon, he’s probably using the latest sous vide machine, smoker, or pizza oven, to the delight — or chagrin — of his family.